Onkyo SR607 instruction manual Troubleshooting

Page 100

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

The onscreen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to the MONITOR OUT V, or the COMPONENT VIDEO OUT, use the AV receiver’s display when changing settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound, or it’s very quiet

•Make sure that the digital input source is selected properly (page 42).

•Make sure that all audio connecting plugs are pushed in all the way (page 22).

•Make sure that the inputs and outputs of all compo- nents are connected properly (pages 24-36).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal (page 17).

•Make sure that the input source is properly selected (page 51).

•Make sure that the speaker cables are not shorting.

•Check the volume. The AV receiver is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment.

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 53).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a supported audio format.

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer.

•Make sure that none of the connecting cables are bent, twisted, or damaged.

•Not all listening modes use all speakers (page 67).

•Specify the speaker distances (page 71) and adjust the individual speaker levels (page 72).

•Make sure that the speaker setup microphone is not still connected.

•The input signal format is set to PCM or DTS. Set it to Auto (page 84).

Only the front speakers produce sound

•When the DTS Surround Sensation, Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 70).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie, Dolby Pro Logic IIx Music, or Dolby Pro Logic IIx Game listen- ing mode with a mono source, such as an AM radio station or mono TV program, the sound is concen- trated in the center speaker.

•Make sure the speakers are configured correctly (page 70).

The surround speakers produce no sound

•When the DTS Surround Sensation, T-D (Theater- Dimensional), Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 70).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound.

•Make sure the speakers are configured correctly (page 70).

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Contents TX-SR607 Important Safety Instructions AvisPrecautions PowerPreventing Hearing Loss Caution Batteries and Heat Exposure WarningSupplied Accessories PrecautionsSpeaker cable labels Power-plug adapter How to mount the AC plugFeatures AmplifierProcessing ConnectionsMultiroom Capability Main RoomZone 2 Room Subwoofer Center speaker Surround left and right speakersContents Front & Rear Panels Front PanelNorth American/Taiwan models Other modelsFront & Rear Panels Display Rear Panel Digital in Coaxial 1On some model Digital in Optical 1Remote Control Component Video in 1Component Video OUT Hdmi in 1-5 and OUTInstalling the Batteries Remote ControllerAiming the Remote Controller Remote Controller Controlling the AV ReceiverAbout Home Theater Enjoying Home TheaterFront left and right speakers Front high left and right speakersConnecting the AV Receiver Connecting Your SpeakersConnecting the AV Receiver Speaker Connection PrecautionsConnecting the Speaker Cables Strip 1/2-5/8North American/Taiwan models Other modelsBi-amping the Front Speakers Bi-amping Speaker HookupConnecting Antenna Connecting the AM Loop AntennaConnecting the Indoor FM Antenna JackConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter About AV Connections AV Connection Color CodingOptical Digital Jacks AV Cables & JacksConnecting Components with Hdmi About HdmiSupported Audio Formats About Copyright ProtectionVideo Signals Audio SignalsMaking Hdmi Connections StepWhich Connections Should I Use? Connecting Both Audio & VideoVideo Connection Formats Signal Selection DVD player, etc Signal Selection ExampleDVD player, etc Audio Signal Flow Chart Audio Connection FormatsConnecting a TV or Projector Video ConnectionAudio Connection TV, projector EtcConnecting a DVD Player DVD playerConnecting a VCR or DVD Recorder for Playback DVD recorderConnecting a VCR or DVD Recorder for Recording VCR, DVD recorderDigital in Optical 2 CD Satellite, cable, set-top box, etcConnecting a Game Console Game ConsoleConnecting a Portable Audio player Connecting a Camcorder or Other DeviceMake the audio connection a Connecting a CD Player or Turntable CD Player or Turntable MM with Built-in Phono Preamp StepCD player Phono preampConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting an RI Dock Connecting a Dock with the Universal Port connectorIf Your iPod Supports Video If Your iPod Doesn’t Support VideoConnecting Onkyo u Components Connecting the Power CordAuto Power On/Standby Direct ChangeTurning On and Standby Turning On the AV ReceiverSmooth Operation in a Few Easy Steps First Time Setup Using the Display to change the settingsUsing the Onscreen Setup Menus Onscreen Setup Menus and DisplayVideo Input Setup First Time SetupHdmi Input Setup Component Video Setup Tons to select 2. ComponentVideo Input, and then press Then use the Left and Right e/r buttons to selectTons to select 3. Digital Audio Digital Input SetupInput, and then press Enter Speaker Settings Powered ZoneTV Format Setup Not North American models FM/AM Frequency Step Setup on some modelsChanging the Input Display Audyssey 2EQ Room Correction and Speaker Setup Measurement PositionsFirst measurement point Second measurement pointWhen you’ve finished, press the Enter button Using Audyssey 2EQTurn on the AV receiver and the connected TV Press Enter Following screen appearsError Messages Speaker Detect ErrorDisconnect the speaker setup MicrophoneUsing a Powered Subwoofer Changing the Speaker Settings ManuallyWriting Error Select a listening mode and enjoy Basic OperationsSelecting the Input Source VOL q/wAdjusting the Bass & Treble Setting the Display BrightnessBasic Operations Displaying Source InformationUsing Headphones Using the Sleep TimerMuting the AV receiver Using the Tuner Tuning into Radio StationsListening to the Radio Listening to the RadioDeleting Presets Selecting PresetsListening to the Radio Using RDS European models only RDS Program Types PTYFinding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP UP-A1 series Dock for iPod About the UP-A1 series DockCompatible iPod models Putting Your iPod in the Dock Function OverviewUsing Your iPod models Alarm Clock Charging Your iPod models BatteryUP-A1 series Dock for iPod Controlling iPodStatus messages Recording AV Recording Recording Separate AV SourcesUsing the Listening Modes Selecting with the Remote ControllerSelecting Listening Modes Selecting on the AV receiverUsing the Listening Modes Listening Mode ButtonListening Modes Available for Each Source Format Mono/Multiplex SourcesStereo Source High Resolution Audio/DTS-HD Master Audio DTS Express Neo6 Channel SourcesPLIIx Movie PLIIx MusicDTS-ES Discrete/Matrix Sources Pure Audio *1Resolutuin Audio/DTS-HD Master Audio PLIIz Height Discrete DTS-ES MatrixAbout the Listening Modes Onkyo Original DSP Modes Advanced Setup Onscreen Setup MenusMain menu Submenus PagesCommon Procedures in Setup Menu Advanced SetupSpeaker Setup LPF of LFE Double Bass*9Speaker Distance Unit FeetEqualizer Settings Speaker Levels CalibrationPress the Down w button to select Channel, and then use Left and Right e/ r buttons to select a speakerAudio Adjust Multiplex/Mono SettingsDolby Settings PLIIx Music 2ch Input Dolby EXAudyssey Settings DTS Setting Neo6 MusicTheater-Dimensional Setting Using the Audio Settings Audyssey Dynamic Volume CinemaFILTERMusic Optimizer Speaker LayoutPress the Receiver button followed by the Setup button When you’ve finished, press the Setup buttonAssigning Listening Modes to Input Sources Select the input source that you want toIntelliVolume Source SetupSync Name Edit To correct a characterVolume Setup Miscellaneous Volume/OSD SetupOSD Setup Remote Control Hardware SetupTuner Power Control Lip SyncColor Hdmi Control RihdLock Setup Using the Video SettingsDigital Input Signal Formats Connecting Zone Connecting Your Zone 2 Speakers Directly to the AV receiverZone HookupConnecting Your Zone 2 Speakers to an Amp in Zone Setting the Powered ZoneIntegrated amp Using Zone Controlling Zone 2 from the AV receiverAdjusting the Volume for Zone Controlling Zone 2 with the Remote ControllerMuting Zones Preprogrammed Remote Control Codes Looking up for Remote Control CodeTroller Setup, and then press Controlling Other ComponentsControlling Other Components Entering Remote Control Codes Resetting Remote Mode Buttons Remote Control Codes for Onkyo Components Connected via uResetting the Remote Controller Controlling a TV Controlling a DVD Player, or DVD Recorder Number button Controlling a VCR or PVRPlayback button Controlling a Satellite Receiver or Cable Receiver Press the appropriateControlling a CD Player, CD Recorder, or MD Player Disc +/- buttonWhen Using an RI Dock Controlling an RI DockControlling a Cassette Recorder Previous and Next 7/6 buttonsRewind and Fast Forward 5/4 buttons Reverse Play t buttonTroubleshooting Troubleshooting Remote Controller Remote controller doesn’t work AV receiver’s remote controller doesn’t control your iPodThere’s no picture from a source connected to an Hdmi Onscreen menus don’t appearOthers Sound changes when I connect my headphones Recording Can’t recordZone There’s no sound Display doesn’t workSpecifications Amplifier SectionVideo Section Tuner SectionVideo Resolution Chart NtscMemo 107 Onkyo Europe Electronics GmbH Onkyo Europe UK Office
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