Onkyo S3200 instruction manual Troubleshooting

Page 66

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

Make sure that the power cord is plugged into the wall outlet properly.

Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

Press the SPEAKERS [A] or [B] button to turn on the indicator for the speakers that you want to output sound.

HDMI audio is passed through the AV receiver and can only be heard from your TV.

To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 36).

Make sure that all audio connecting plugs are pushed in all the way (page 21).

Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 16).

Make sure that the speaker cables are not shorting.

Check the volume (page 38). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 39).

While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 40).

Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

With some DVD-Video discs, you need to select an audio format from a menu or with the [AUDIO] button on your DVD player’s remote controller.

If your turntable doesn’t have a phono preamp built- in, you must connect one between it and the AV receiver.

If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and a phono preamp.

Check the speaker settings (pages 52–54).

If the digital signal format is set to PCM or DTS, set it to “Auto” (page 41).

Only the front speakers produce sound

When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

Check the “3. Sp Config” (page 52).

Only the center speaker produces sound

If you use the Dolby Pro Logic II Movie or Dolby Pro Logic II Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound will be concentrated in the center speaker.

Check the “3. Sp Config” (page 52).

The center speaker produces no sound

When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 51).

Check the “3. Sp Config” (page 52).

The surround speakers produce no sound

When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

Depending on the source and the current listening mode, not much sound may be produced by the surround speakers. Try another listening mode (page 47).

Check the “3. Sp Config” (page 52).

The subwoofer produces no sound

The subwoofer outputs no sound while only speaker set B is on. Turn on speaker set A.

If the source material contains no audio in the LFE channel, the subwoofer produces no sound.

Check the “3. Sp Config” (page 52).

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Contents HT-S3200 Important Safety Instructions AvisPreventing Hearing Loss Caution PrecautionsPower Batteries and Heat Exposure WarningUsing Close to a TV or Computer Speaker PrecautionsPlacement Input Signal WarningContents Package Contents Package Contents Features HT-R370 AV ReceiverHTP-370 Speaker Package Front & Rear Panels Front PanelFront & Rear Panels DisplayRear Panel CBL/SAT VCR/DVR IN/OUTDVD/BD Speaker terminals Speaker PackageRear Keyhole slotsRemote Controller Controlling the AV receiverRemote Controller Installing the BatteriesAiming the Remote Controller Enjoying Home Theater Speaker Sets a and BSpeaker Set B Sub Room Speaker Set a Main Room Speaker Connection Precautions Connecting the AV receiverConnecting Your Speakers Connecting the Speaker CablesStrip 3/8 10 mm Connecting the AV receiverTerminals are gripping the bare wires, not InsulationUsing the Rubber Stoppers for a More Stable Platform Using the Floor Pads for SubwooferWall Mounting Connecting the AM Loop Antenna Connecting AntennaConnecting the Indoor FM Antenna Attach the FM antenna, as shown North American ModelConnecting an Outdoor FM Antenna Connecting an Outdoor AM AntennaUsing a TV/FM Antenna Splitter AV Connection Color Coding About AV ConnectionsOptical Digital Jacks AV Cables and JacksVideo Connection Formats Connecting Audio and Video Signals to the AV receiverWhich Connections Should I Use? Audio Connection FormatsAbout Copyright Protection Connecting Components with HdmiAbout Hdmi Pass-ThruStep Making Hdmi ConnectionsTip DVD/BD player StepAudio Connection Connecting a TV or ProjectorVideo Connection HintConnecting a DVD/BD player DVD/BD playerConnecting a VCR or DVR for Playback VCR or DVRConnecting a VCR or DVR for Recording Composite video inputSatellite, cable, set-top box, etc Portable Audio Player Connecting a Portable Audio playerMake the audio connection a Analog audio Line outputConnecting a CD Player or Turntable CD Player or Turntable MM with Built-in Phono Preamp StepTurntable MM with no Phono Preamp Built-in Connecting a Cassette, CDR, MiniDisc, or DAT Recorder Signal flow Cassette, CDR, MD, or DAT recorderConnecting an RI Dock If Your iPod Supports VideoIf Your iPod Doesn’t Support Video Auto Power On/Standby Connecting Onkyo u ComponentsConnecting the Power Cord Direct ChangeTurning On the AV receiver Turning On and StandbyUp and Running in a Few Easy Steps Digital Input Setup First Time SetupComponent Video Input Setup Press the Setup buttonFirst Time Setup Changing the Input DisplayBasic AV receiver Operation Select a listening mode and enjoyBasic Operations Start playback on the source componentBasic Operations Setting the Display BrightnessUsing the Sleep Timer Muting the AV receiverDisplaying Source Information 7Using HeadphonesAdjusting the Bass & Treble BassAuto default Using the Music OptimizerSpecifying the Digital Signal Format Press and hold Audio button for about 8 secondsAM/FM Frequency Step Setup Listening to the RadioUse the Left and Right e/r buttons to select Tuning into AM/FM Radio Stations Listening to the RadioListening to AM/FM Stations D.TUN button Tuning into Stations by FrequencyDisplaying AM/FM Radio Information Band FrequencyPresetting AM/FM Stations Deleting PresetsSelecting Presets Recording the Input Source Camcorder Video signal audio signal CD playerRecording Recording from Different AV SourcesSelecting the Listening Modes Using the Listening ModesSelecting with the Remote Controller Selecting on the AV receiverUsing the Listening Modes Listening Modes Available for Each Source FormatMono/Multiplex Sources Stereo Source Multichannel Sources DTSAbout the Listening Modes Onkyo Original DSP ModesSpeaker Settings Advanced SetupCommon Procedures in Setup Menu Sp Config Speaker ConfigurationDouble Bass Advanced SetupCrossover Crossover Frequency Sp Distance Speaker DistanceLevel Cal Speaker Levels Calibration Equalizer Equalizer SettingsOff Tone off, No equalizing apply default Left, Center, Right, SurrRight, SurrLeft, SubwooferAudio Adjust Settings Audio Adjust Multiplex/Mono SettingsPLII/Neo6 Settings Audyssey Settings Hardware Remote ID Hardware SetupTheater-Dimensional Setting TunerLate Night Function Using the Audio SettingsTone Control Settings CinemaFILTERSpeaker Levels Audyssey Dynamic VolumeMusic Optimizer SyncSee page 61 for the Onkyo component’s remote control code Preprogrammed Remote Control CodesEntering Remote Control Codes Controlling Other ComponentsResetting the Remote Mode Buttons Resetting the Remote ControllerRemote Control Codes for Onkyo Components Connected via u Controlling Other ComponentsControlling a DVD Player, or DVD Recorder Controlling a CD Player, CD Recorder, or MD Player Controlling an RI Dock Rewind and Fast Forward 5/4 buttons Controlling a Cassette RecorderPrevious and Next 7/6 buttons Reverse Play t buttonTroubleshooting Troubleshooting Can’t record Sound changes when I connect my headphonesCan’t control other components How do I change the language of a multiplex sourceVideo Section SpecificationsAmplifier Section Tuner SectionSpecifications 1ch Home Theater Speaker PackageMemo Onkyo Europe Electronics GmbH Onkyo Europe UK OfficeSpeaker Set a Hookup RemoteAV Component Hookup ONKYOe Onkyo USA Corporation Limited Warranty USA Onkyo USA Corporation Limited Warranty Canada Garantie limitee de Onkyo USA Corporation Canada