Onkyo S3200 instruction manual Troubleshooting

Page 67

Troubleshooting—Continued

On the AV receiver, the subwoofer setting in the “3. Sp Config” is set to “No”. Set the subwoofer setting to “Yes”.

There’s no sound with a certain signal format

Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

With some DVD-Video discs, you need to select an audio format from a menu or with the [AUDIO] button on your DVD player’s remote controller.

Can’t get 5.1-channel playback

When speaker B is turned on, speaker set A is reduced to 2.1-channel playback.

The volume cannot be set to 79

After the volume level of each individual speaker has been adjusted (page 54), the maximum volume may be reduced.

When the levels of each speaker have been adjusted (page 54), the maximum possible volume may be reduced.

Noise can be heard

Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 58).

About DTS signals

When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction.

When DTS program material ends and the DTS bitstream stops, the AV receiver remains in DTS listening mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, as the AV receiver does not switch formats immediately, you may not hear anything, in which case you should stop your player for about 3 seconds, and then resume playback.

With some CD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

Video

There’s no picture

Make sure that all video connecting plugs are pushed in all the way (page 21).

Make sure that each video component is properly connected.

On your TV, make sure that the video input to which the AV receiver is connected is selected.

The AV receiver does not convert between formats, so if a video source component is connected to a component video input, your TV must be connected to the component video output (page 22).

If the video source is connected to an HDMI input, your TV must be connected to the HDMI OUT (page 22).

There’s no picture from a source connected to an HDMI IN

Reliable operation with an HDMI-to-DVI adapter is not guaranteed. In addition, video signals from a PC are not supported (page 24).

If the message “Resolution Error” appears on the AV receiver’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD/BD player.

Tuner

Reception is noisy, stereo FM reception suffers from hiss, or the FM STEREO indicator doesn’t light up

Relocate your antenna.

Move the AV receiver away from your TV or computer.

Listen to the station in mono (page 43).

When listening to an AM station, operating the remote controller may cause noise.

Passing cars and airplanes can cause interference.

Concrete walls weaken radio signals.

If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work

Make sure that the batteries are installed with the correct polarity (page 14).

Install new batteries. Don’t mix different types of batteries, or old and new batteries (page 14).

Make sure that the remote controller is not too far away from the AV receiver and there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 14).

Make sure that the AV receiver is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.

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Contents HT-S3200 Avis Important Safety InstructionsBatteries and Heat Exposure Warning PrecautionsPower Preventing Hearing Loss CautionInput Signal Warning Speaker PrecautionsPlacement Using Close to a TV or ComputerContents Package Contents Package Contents HT-R370 AV Receiver FeaturesHTP-370 Speaker Package Front Panel Front & Rear PanelsDisplay Front & Rear PanelsRear Panel VCR/DVR IN/OUT CBL/SATDVD/BD Keyhole slots Speaker PackageRear Speaker terminalsControlling the AV receiver Remote ControllerInstalling the Batteries Remote ControllerAiming the Remote Controller Speaker Sets a and B Enjoying Home TheaterSpeaker Set B Sub Room Speaker Set a Main Room Connecting the Speaker Cables Connecting the AV receiverConnecting Your Speakers Speaker Connection PrecautionsInsulation Connecting the AV receiverTerminals are gripping the bare wires, not Strip 3/8 10 mmUsing the Floor Pads for Subwoofer Using the Rubber Stoppers for a More Stable PlatformWall Mounting Attach the FM antenna, as shown North American Model Connecting AntennaConnecting the Indoor FM Antenna Connecting the AM Loop AntennaConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter AV Cables and Jacks About AV ConnectionsOptical Digital Jacks AV Connection Color CodingAudio Connection Formats Connecting Audio and Video Signals to the AV receiverWhich Connections Should I Use? Video Connection FormatsPass-Thru Connecting Components with HdmiAbout Hdmi About Copyright ProtectionDVD/BD player Step Making Hdmi ConnectionsTip StepHint Connecting a TV or ProjectorVideo Connection Audio ConnectionDVD/BD player Connecting a DVD/BD playerVCR or DVR Connecting a VCR or DVR for PlaybackComposite video input Connecting a VCR or DVR for RecordingSatellite, cable, set-top box, etc Analog audio Line output Connecting a Portable Audio playerMake the audio connection a Portable Audio PlayerCD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntableTurntable MM with no Phono Preamp Built-in Signal flow Cassette, CDR, MD, or DAT recorder Connecting a Cassette, CDR, MiniDisc, or DAT RecorderIf Your iPod Supports Video Connecting an RI DockIf Your iPod Doesn’t Support Video Direct Change Connecting Onkyo u ComponentsConnecting the Power Cord Auto Power On/StandbyTurning On and Standby Turning On the AV receiverUp and Running in a Few Easy Steps Press the Setup button First Time SetupComponent Video Input Setup Digital Input SetupChanging the Input Display First Time SetupStart playback on the source component Select a listening mode and enjoyBasic Operations Basic AV receiver OperationMuting the AV receiver Setting the Display BrightnessUsing the Sleep Timer Basic OperationsBass 7Using HeadphonesAdjusting the Bass & Treble Displaying Source InformationPress and hold Audio button for about 8 seconds Using the Music OptimizerSpecifying the Digital Signal Format Auto defaultListening to the Radio AM/FM Frequency Step SetupUse the Left and Right e/r buttons to select Listening to the Radio Tuning into AM/FM Radio StationsListening to AM/FM Stations Band Frequency Tuning into Stations by FrequencyDisplaying AM/FM Radio Information D.TUN buttonDeleting Presets Presetting AM/FM StationsSelecting Presets Recording from Different AV Sources Camcorder Video signal audio signal CD playerRecording Recording the Input SourceSelecting on the AV receiver Using the Listening ModesSelecting with the Remote Controller Selecting the Listening ModesListening Modes Available for Each Source Format Using the Listening ModesMono/Multiplex Sources Stereo Source DTS Multichannel SourcesOnkyo Original DSP Modes About the Listening ModesSp Config Speaker Configuration Advanced SetupCommon Procedures in Setup Menu Speaker SettingsSp Distance Speaker Distance Advanced SetupCrossover Crossover Frequency Double BassLeft, Center, Right, SurrRight, SurrLeft, Subwoofer Equalizer Equalizer SettingsOff Tone off, No equalizing apply default Level Cal Speaker Levels CalibrationAudio Adjust Multiplex/Mono Settings Audio Adjust SettingsPLII/Neo6 Settings Audyssey Settings Tuner Hardware SetupTheater-Dimensional Setting Hardware Remote IDCinemaFILTER Using the Audio SettingsTone Control Settings Late Night FunctionSync Audyssey Dynamic VolumeMusic Optimizer Speaker LevelsControlling Other Components Preprogrammed Remote Control CodesEntering Remote Control Codes See page 61 for the Onkyo component’s remote control codeControlling Other Components Resetting the Remote ControllerRemote Control Codes for Onkyo Components Connected via u Resetting the Remote Mode ButtonsControlling a DVD Player, or DVD Recorder Controlling a CD Player, CD Recorder, or MD Player Controlling an RI Dock Reverse Play t button Controlling a Cassette RecorderPrevious and Next 7/6 buttons Rewind and Fast Forward 5/4 buttonsTroubleshooting Troubleshooting How do I change the language of a multiplex source Sound changes when I connect my headphonesCan’t control other components Can’t recordTuner Section SpecificationsAmplifier Section Video Section1ch Home Theater Speaker Package SpecificationsMemo Onkyo Europe UK Office Onkyo Europe Electronics GmbHRemote Speaker Set a HookupAV Component Hookup ONKYOe Onkyo USA Corporation Limited Warranty USA Onkyo USA Corporation Limited Warranty Canada Garantie limitee de Onkyo USA Corporation Canada