Onkyo PR-SC5508 Troubleshooting, Can’t turn on the AV controller, Standby indicator flashes red

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Troubleshooting

If you have any trouble using the AV controller, look for a solution in this section. If you can’t resolve the issue your- self, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV controller before contacting your Onkyo dealer.

To reset the AV controller to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/STANDBY. “Clear” will appear on the display and the AV controller will enter Standby mode.

Note that resetting the AV controller will delete your radio presets and custom settings.

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about 3 sec- onds). Within 30 seconds, press RECEIVER again.

Power

Can’t turn on the AV controller

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.

The STANDBY indicator flashes red

The protection circuit has been activated. Remove

the power cord from the wall outlet immediately.

 

Disconnect all speaker cables and input sources, and

 

leave the AV controller with its power cord discon-

 

nected for 1 hour. After that, reconnect the power

 

cord and set the volume to maximum. If the AV con-

 

troller stays on, set the volume to minimum, discon-

 

nect the power cord, and reconnect your speakers

 

and input sources. If the AV controller turns off

 

when you set the volume to maximum, disconnect

 

the power cord, and contact your Onkyo dealer.

 

Audio

There’s no sound, or it’s very quiet

Make sure that your multichannel power amplifier is

12

turned on and set up correctly and connected to the

 

AV controller properly.

 

 

 

Make sure that the digital input source is selected

47

properly.

 

Make sure that all audio connecting plugs are pushed

18

in all the way.

 

 

 

Make sure that the inputs and outputs of all compo-

19-21

nents are connected properly.

 

Make sure that the input source is properly selected.

26

 

 

Check the volume. The AV controller is designed for

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

If the MUTING indicator is flashing on the display,

27

press the remote controller’s MUTING to unmute

 

the AV controller.

 

 

 

While a pair of headphones is connected to the

28

PHONES jack, no sound is output by the speakers.

 

If there’s no sound from a DVD player connected to

an HDMI IN, check the DVD player’s output set-

 

tings, and be sure to select a supported audio format.

 

 

 

Check the digital audio output setting on the con-

nected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

 

 

If your turntable uses an MC cartridge, you must

connect an MC head amp, or an MC transformer.

 

Make sure that none of the connecting cables are

bent, twisted, or damaged.

 

 

 

Not all listening modes use all speakers.

37

Specify the speaker distances and adjust the individ-

49

ual speaker levels.

 

 

 

Make sure that the speaker setup microphone is not

still connected.

 

The input signal format is set to “PCM” or “DTS”.

64

Set it to “Auto”.

 

Only the front speakers produce sound

When the Stereo or Mono listening mode is selected,

only the front speakers and subwoofer produce

 

sound.

 

 

 

In the Mono listening mode, only the front speakers

51

output sound if the “Output Speaker” setting is set

 

to “Left / Right”.

 

Check the Speaker Configuration.

48

Audio Return Channel audio can be heard via the TV/monitor speakers connected to the HDMI OUT SUB jack

Change the Audio Selector settings of the TV/CD

64

input selector.

 

En

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Contents Introduction Connections Advanced Operations Controlling iPod & Other ComponentsBoard above the apparatus shall be set 10 cm Always consider the environmental issues and follow10 cm 4 at the rear. The rear edge of the shelf or Away from the rear panel or wall, creating a flue-likePrecautions Installing the Batteries Supplied AccessoriesUsing the Remote Controller Aiming the Remote ControllerContents Miscellaneous FeaturesProcessing Analog RGB Video Input D-sub 15 for PCV.Color is a trademark of Sony Corporation THX Ultra2 PlusMusic Optimizer is a trademark of Onkyo Corporation Front Panel Pure Audio button Hdmi Thru indicatorFront & Rear Panels ON/STANDBY buttonPhones jack Zone 2, Zone 3 and OFF buttons Return button Setup MIC jackDisplay AUX Input jacks HDMI, VIDEO, Audio L/R and Digital 19Input jacks Balance L/R 12V Trigger OUT A/B/C jacks Rear PanelFront L/R, CENTER, Surr L/R Remote Controller Controlling the AV ControllerAbout Home Theater Enjoying Home TheaterSpeaker Configuration Connecting the AV ControllerConnecting Your Speakers Connecting a Power Amplifier with RCA InputsConnecting a Power Amplifier with XLR Inputs AV controller MultichannelConnecting the Powered Subwoofers Using Dipole SpeakersBalanced XLR cable Bi-amping the Front Speakers Speaker ImpedanceConnecting a Balanced Audio Source Stereo audio source with Balanced XLR outputAV Cables and Jacks About AV ConnectionsConnected image with AV components Hdmi cableAssignment can be changed 45 to Connecting Your Components with HdmiJack Signal Components Audio return channel ARC functionJack Signal Components Assignable Connecting Your ComponentsFront Rear Auto Power On Connecting Onkyo uComponentsHow to record the video Remote ControlNorth American European and Asian Models Connecting AntennaConnecting the Power Cord AC InletWhich Connections Should I Use? Monitor Out setting set to Hdmi Main or Hdmi SubMonitor Out setting set to Both, BothMain or BothSub Video Connection FormatsDepends on the Audio TV Out setting Monitor Out setting set to AnalogFor details, refer to Video Resolution Chart Audio Connection FormatsTurning On Standby indicatorTurning On/Off the AV Controller Turning OffDisplaying Source Information Setting the Display BrightnessTOR Using the Home Menu Using the Sleep TimerMuting the AV Controller Starting Components Using Activities Using HeadphonesUsing Activities to Start Easy Macros Changing the Input DisplayUsing Audyssey MultEQ XT32 Audyssey MultEQ XT32 Room Correction and Speaker SetupRestoring Default Turning Off the ComponentsEnter Changing the Speaker Settings Manually Error MessagesUsing a Powered Subwoofer Listening to the Radio Using the TunerTuning into Radio Stations Listening to the RadioPresetting FM/AM Stations Using RDS excluding North American modelsListening to Traffic News TP Finding Stations by Type PTYRDS program types PTY Recording Separate AV Sources Connecting a Recording ComponentRecording AV RecordingListening Mode Buttons Using the Listening ModesSelecting Listening Modes Input Source About Listening ModesExplanatory Notes Speaker LayoutListening Modes DTS-HD Master Resolution AudioDescription Input Speaker Source Layout DTS-HD High AudioListening Mode Description Input Speaker Source Layout Music *5 Modes can be usedNeural Digital Sources such as MP3s and Internet streamsOnkyo-Original DSP Listening Modes Common Procedures in Setup Menu Advanced SetupOn-screen Setup Menus MenuMonitor Out Input/Output AssignOUT Main Hdmi Input ResolutionBD/DVD, VCR/DVR, CBL/SAT, GAME, PC, Tape TV/CD, PHONO, Port Component Video Input ` in 1, in 2,Digital Audio Input Analog Audio InputSpeaker Setup Speaker SettingsSpeaker Distance Level CalibrationTHX Audio Setup Equalizer SettingsBGC Multiplex/Mono Audio AdjustDolby Half Mode Dolby VolumeVolume Leveler PLIIz Height GainSource Setup Dynamic Volume Reference LevelSync IntelliVolumeName Edit Picture Adjust Random NR*2*3*4*6 Resolution*2*4Mosquito NR*2*3*4*6 Block NR*2*3*4*6Listening Mode Preset DTS/DTS-ES/DTS-HD12V Trigger A/B/C Setup Volume SetupOSD Setup MiscellaneousRemote ID Hardware SetupSirius Settings North American models Multi ZoneAudio Return Channel Power ControlHdmi ControlRIHD TV ControlLock Setup Using the Audio SettingsSpeaker Levels Audyssey SettingsDolby Volume Music OptimizerRe-EQ Setting the Incoming Digital Signal Fixed ModeAudio Selector About NET Connecting the AV ControllerNetwork Requirements Listening to vTuner Internet Radio Listening to Internet RadioListening to Other Internet Radio Playing Music Files on a Server Registering Presets*1Station and Song Presets Items on the Internet Radio Top MenuWindows Media Player 11 Setup WAV Supported Audio File FormatsWMA AACServer Requirements Windows Media Player 12 SetupRemote Playback from Media Server/ Personal Computer About DlnaNetwork Settings Using Remote PlaybackDhcp USB Mass Storage Device Requirements List of the device’s contents appearsAbout USB Playing Music Files on a USB DeviceFolder1 02SongTrack2 Artist Album 011234 Multi Zone Connecting ZoneConnecting Your Zone 2 Speakers Zone 2 Video OutputZone 2 Maximum Volume, Zone 3 Maximum Volume Setting the Multi ZoneConnecting Your Zone 3 Speakers Zone 2 Out, Zone 3 OutControlling Zone 2/3 from the AV controller Using Zone 2/3Zone 2 Power On Volume, Zone 3 Power On Volume Zone 2 Component OutAdjusting the Tone and Balance of Zones Controlling Zone 2/3 with the Remote ControllerAdjusting the Volume for Zones Muting ZonesUsing the 12V Triggers Trigger OUT B and CUsing a Multiroom Kit with a Cabinet Using a Multiroom Kit with Zone 2/3Using a Multiroom Kit with Other Components Playing Music Files on the iPod/iPhone Standard Mode controlExtended Mode control Top screen listModels sold are different depending on the region Connecting an Onkyo DockOnkyo Dock Cable Using the Onkyo Dock UP-A1 DockWithout the RI Control Controlling Your iPodRI Dock With the RI ControlUDock Available buttonsOnkyo Dock Buttons UP-A1 Dock E/rENTER PLAYLISTe/rLooking up for Remote Control Code Preprogrammed Remote Control CodesControlling Other Components Or if you are not sure about the exact model Use q/wto select Search by model numberVia network, and then press Enter Select Skip, and then press EnterRemote Mode BD/DVD Entering Remote Control CodesRemote Control Codes for Onkyo Components Connected via u TapeYou can reset the remote controller to its default settings Resetting Remote Mode ButtonsResetting the Remote Controller Controlling Other ComponentsTV VOL q/w Components ButtonsCassettetape deck CH + Disc +Activities Setup Following buttons cannot learn new commands Learning CommandsTo learn more commands, repeat steps 2 Remote MODE, ALL OFF, MY MOVIE, MY TV, MY Music and ModeMaking Macros Using Normal MacrosDeleting Learning Commands Running MacrosCan’t turn on the AV controller TroubleshootingStandby indicator flashes red There’s no sound, or it’s very quietAbout DTS signals There’s no sound with a certain signal formatCan’t select the Pure Audio listening mode Only the center speaker produces soundThere’s no picture from a source connected to an Hdmi Remote controller doesn’t workThere’s no picture On-screen menus don’t appearCan’t access the music files on a USB device Can’t learn commands from another remote controllerCan’t access the server or Internet radio Stand-by power consumptionDisplay doesn’t work Sound changes when I connect my headphonesSpeaker distance cannot be set as required How do I change the language of a multiplex sourceImportant Note Regarding Video Playback Nent Video Monitor OUTVideo Section SpecificationsAmplifier Section Tuner SectionSupported Audio Formats About HdmiAbout Copyright Protection About p-compatible components Using an RIHD-compatible TV, Player, or RecorderOperations that can be performed with p connection Confirm the settings How to connect and setupConfirm the connecting and setting Operate with the remote controllerUpdating the Firmware via Network Firmware UpdateUpdate procedure Before you startErrors during update via network TroubleshootingUpdating the Firmware via USB Errors during update via USB Video Resolution Chart OutputOnkyo Europe Electronics GmbH Onkyo Europe Electronics GmbH UK Branch