Technicolor - Thomson TCW710 manual Additional Information, Frequently Asked Questions

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Chapter 4: Additional Information

Frequently Asked Questions

Q. What if I don’t subscribe to cable TV?

A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.

Q. How do I get the system installed?

A. Professional installation from your cable provider is strongly recommended. They will ensure proper cable connection to the modem and your computer. However, your retailer may have offered a self installation kit, including the necessary software to communicate with your cable ISP.

Q. Can I watch TV, surf the Internet, and talk to my friends through the Cable Modem at the same time?

A.Absolutely!

Q.What do you mean by “Broadband?”

A.Simply put, it means you’ll be getting information through a “bigger pipe,” with more bandwidth, than a standard phone line can offer. A wider, “broader” band means more information, more quickly.

Q.What is EURO-DOCSIS/DOCSIS and what does it mean?

A.“Data Over Cable Service Interface Specifications” is the industry standard that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the Cable Modem will work with all upgraded cable systems that are EURO-DOCSIS/DOCSIS-compliant.

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Contents TCW710 EURO-DOCSIS/DOCSIS compliant Operating Information Product InformationImportant Information Table of Contents Table of Contents Table of Contents Viii Connections and Setup Introduction Wireless Cable Gateway FeaturesWhat’s on the CD-ROM Computer RequirementsWhat the Wireless Cable Gateway Does What the Wireless Cable Gateway Needs to Do Its JobContact Your Local Cable Company Please verify the following with the cable companyImportant Information System Overview Understanding the Wireless Cable Gateway Connect Your PC Installing a PC Network Card Your PC Installing a TCP/IP Stack Connections and Setup Your PC Configuring Dhcp on a TCP/IP Stack on a PC Configuring Windows Me PCs Configuring Windows 2000 PCs Configuring Windows XP PCsConnecting Your Devices Activating the Wireless Cable Gateway InitializationMandatory User Configuration Connections and Setup Your connection to the network to be rejected Overview Front Panel Press Button Rear Panel Communications Type of CommunicationCable Modem CM Section Networking Section Cable Modem CM Mode Three Networking ModesNetworking Residential Gateway RG Mode Networking CableHome CH Mode USB MAC Address MAC and IP Addresses Summary Advanced Configuration Advanced User ConfigurationAdvanced Configuration Status Web Page Group Software Web Connection Web Password Web Diagnostics Web Network Web Page Group WAN Web LAN and Computers Web Pages Advanced Configuration Advanced Web Page Group Options Web IP Filtering Web MAC Filtering Web Port Filtering Web Forwarding Web Port Triggers Web Advanced Configuration DMZ Host Web Routing Information Protocol Setup Web Advanced Configuration Advanced Configuration Time of Day Access Filter Web Local Log and Remote Log Web Pages Advanced Configuration Wireless Web Pages Group AuthenticationPerformance Privacy 802.11b/g Basic WebBasic Settings Definitions 802.11b/g Privacy Web Privacy Settings Definitions WPA WPA-PSK 802.11b/g Advanced Web Advanced Settings Definitions 802.11b/g Access Control Web Advanced Configuration Bridging Web Frequently Asked Questions Additional InformationAdditional Information General Troubleshooting All of the lights are flashing in sequenceCan’t get the modem to establish an Ethernet connection Don’t hear a dial tone when I use a telephone Computing Device Accessory Additional Information Service Information Glossary Page Thomson Inc