Sharp MX-FX12 manual Troubleshooting, MX-B201

Page 90

TROUBLESHOOTING

 

Problem

Cause and solution

Page

 

 

The telephone line cord is not correctly connected to the

Start

Dialing cannot be done.

machine and the wall telephone socket.

Guide

 

 

→ Make sure the telephone line cord is securely connected.

 

 

 

 

 

 

 

 

 

The receiving machine is out of paper.

-

 

 

→ Check with the operator of the receiving machine.

 

 

 

 

 

 

 

No transmission takes place.

The receiving machine does not support the G3 standard.

-

→ Check with the operator of the receiving machine.

 

 

 

 

 

 

 

 

 

An error is displayed.

89

 

 

→ Check the display of the machine.

 

 

 

 

 

 

 

 

 

If a blank sheet of paper is output together with a normally

 

Nothing is printed at the

received fax, the machine's paper size setting may be different

 

from the size of paper actually loaded in the machine.

29

receiving end.

→ Make sure that the paper size setting matches the size of paper

 

 

 

 

 

 

loaded in the machine.

 

 

 

 

 

 

 

Noise on the line may cause a distorted image. Try sending the

 

A distorted image is received at

fax again, or make a copy on your machine and see if the copy

-

the other end.

is distorted.

→ If the image is still distorted, consult the retailer or dealer where

 

 

 

 

 

 

you bought the machine.

 

 

 

 

 

 

 

The transmitting machine may be using a light contrast setting.

 

The received original is faint.

→ Ask the operator of the transmitting machine to send the fax using

-

 

 

a darker contrast setting.

 

 

 

 

 

 

 

Noise on the line may cause a distorted image.

 

 

 

→ Ask the operator of the transmitting machine to send the fax

-

 

 

again.

 

 

 

 

 

Received images are distorted.

 

Operation

 

Guide

 

 

The TD cartridge may be running out of toner.

 

 

(for

 

 

→ Replace the TD cartridge.

 

 

MX-B201/

 

 

 

 

 

 

MX-B201D)

 

 

 

 

 

 

Note

If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please

contact your authorized SHARP dealer.

 

 

 

 

 

 

 

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Contents MX-FX12 Page Table of Contents Troubleshooting Selecting the transmission mode p.25 Quick Reference GuideDialing methods Sending a faxSelecting the reception mode p.60 Sending a fax to multiple destinations Broadcasting p.69Storing a fax job while another job is in progress List of FAX Functions RX Data TransferNever Prints Middle OFF Memory Poll Mode Select a setting or enter information Selecting Settings for the FunctionPress the Mode Select key to select fax mode Press the Menu keyPart Names Rspf OptionBypass tray Look AT the FAX Operation Panel Initial Settings Setting the Date and Time Press the key or key to select AM or PM1USER Program 32DATE&TIME Format1TIME Format 2DATE Format Press the key or key to select the display orderUsing the Arrow Keys Adjusting the Beep VolumePress the key or key to set the ringer volume Adjusting the Ringing Volume18RINGER Volume 4USER ProgramSetting the Length of Alarm Beeps 17BEEP Length19BEEPER Volume Press the key or key to set the alarm volumeFAX Setup HOW to Enter Characters2ENTRY Mode Entering Your Name and FAX Number2OWN Passcode SET Press the OK key Press the Menu key Daylight Saving Time Setting 4DAY Light SavingPress the key or key to select 1ON or 2OFF Selecting the Transmission Mode Memory transmission the Memory indicator is litDirect transmission the Memory indicator is off Selecting the Reception Mode # of Rings Auto Press a numeric key to select the number of ringsSetting the Number of Rings for Manual Reception # of Rings Manual23TRAY Selection Setting the Tray SelectionSelecting the Reception Paper Size Press the key or key to select the tray selectionSetting the Number of Recall Times When the line is busy8RECALL Times Busy When a communication error occurs 9RECALL Times ERRSetting the Recall Interval 10RECALL INT. BusyPress the numeric keys to select the recall interval 11RECALL INT. ERR Setting the Index Function 20INDEX PrintSetting Resolution Priority Press the key or key to select the transmission resolution3RESO. Priority Setting UP the Machine for USE with a PC Modem 15FAX Signal RCVUsing the Remote Reception Function 14REMOTE Reception13FAX Remote Number Press a numeric key to enter the Fax Remote Number21PBX Setting PBX SettingPBX setting Press the key or key to select 1ON or 2OFF Press the OK key1FAX Number Storing Numbers for Automatic DialingStoring numbers Enter the fax number with the numeric keysPress the key or key to select a Chain Dial setting Enter the name of the destination with the numeric keys2CLEAR Press the Menu key a number of times until you exitStoring Numbers Under Group Keys 3GROUP KEYEnter a name for the Group Key with the numeric keys Enter Characters1FAX # Enter the numbers that you wish to delete2END Answering Machine Backup Using the Machine with AN Answering MachineUsing AN Answering Machine 1AUTO ReceiveWhen using the document glass Size and WeightWhen using the Rspf Originals Suitable for FaxingUnsuitable Originals Setting the Original Sending OriginalsGently close the Rspf Press the # keyOptional Transmission Settings Original Size1DOC. Glass Size Resolution ContrastCover Sheet 1COVER Sheet SETMessage Function 2TX Message SETPress the key or key to select a message TWO-SIDED Original Transmission Function Place the originals in the RspfRapid KEY Dialing Dialing and TransmittingDirect Keypad Dialing Speed DialingNormal Dialing Using the Speaker KEY Chain DialingDial the fax number of the receiving machine Display Using the Search KEYRedialing Press the REDIAL/PAUSE key Press the Start keyCanceling Deleting a Stored FAX JOB If the Memory Becomes Full While Scanning AN Original3MEMORY Status Using A.M. Mode Using Auto ModeUsing MAN. Mode Receiving FaxesOptional Reception Settings Sided RX Press the key or key to select 1ON or 2OFFReceive Reduce 16RCV ReduceWhen Using Manual Sending and Receiving Sending a FAX Directly from a Computer PC-Fax Memory Substitute Reception into MemoryData Transfer 0RX Data Transfer2FAX Number 1DATA Transfer 1YESTransmission Reservation Broadcasting Press the Broadcast keyBroadcasting using a Group key Press the appropriate Group key8POLLING Mode PollingPolling 9SERIAL Poll Mode Serial PollingPress the Menu key Press the OK key Setting up polling transmission 7MEMORY Poll ModePolling Transmission Memory Polling Adding a original to polling memory Deleting originals from polling memory12SECURITY Select Press the key or key to select 1ON1ON 3PASSCODE # Mode Press the key or key to select 1SET and press the OK key1SET Timer Operations 1TIMER ModePress the key or key to select 1SET Canceling a Timer Transmission JOB Anti Junk FAX 5ANTI Junk FAX1ANTI Junk Select 2JUNK FAX # 1SET Press the Menu keyTo clear junk fax numbers, use the following procedure Operation in COPY, PRINTER, SCANNER, and FAX Modes Troubleshooting Printing OUT ReportsPasscode List User Program List Activity Report Auto Listing 6AUTO ListingPress the key or key to select 1ON and press the OK key Printing Transaction Reports 7PRINT SelectionTroubleshooting MX-B201Messages and Signals Audible SignalsDisplay Messages Index DialingRspf Index by Purpose MX-FX12 Operation Guide

MX-FX12 specifications

The Sharp MX-FX12 is an advanced multifunction printer that caters to the needs of modern office environments. Renowned for its reliability and high-performance capabilities, the MX-FX12 combines printing, copying, scanning, and faxing functionalities into a single device, streamlining workflows and enhancing productivity.

One of the standout features of the Sharp MX-FX12 is its impressive print speed, reaching up to 50 pages per minute. This rapid output allows businesses to manage high-volume printing tasks efficiently, reducing waiting times and increasing overall productivity. Coupled with a high resolution of 1200 x 1200 dpi, the printer produces sharp and vibrant prints, ensuring that both text and images come out looking professional.

In terms of paper handling, the MX-FX12 is equipped with multiple paper trays, accommodating various paper sizes and types. The standard paper capacity can be expanded to hold up to 6,600 sheets, making it suitable for busy workplaces that require frequent printing. Additionally, the device supports automatic duplex printing, which saves paper and reduces operational costs.

The MX-FX12 is engineered with cutting-edge digital technology that enhances its functionality and ease of use. The intuitive 10.1-inch color touchscreen interface simplifies navigation and configuration, allowing users to access a range of features with ease. Furthermore, the device supports advanced scanning capabilities, including double-sided scanning, which expedites document processing and improves efficiency.

Connectivity is another highlight of the Sharp MX-FX12. It offers robust network integration options, allowing users to print and scan documents directly from their mobile devices through wireless printing protocols, including AirPrint and Google Cloud Print. Additionally, the printer features optional support for Sharp’s Cloud Portal Office, enabling users to store, share, and manage documents in the cloud seamlessly.

Security is paramount in any office environment, and the MX-FX12 does not disappoint. It features advanced security options, including user authentication and data encryption, ensuring that sensitive information remains protected.

In summary, the Sharp MX-FX12 stands out as a multifunction printer that excels in speed, quality, and versatility. With its range of features and technologies, including fast printing, extensive paper handling, user-friendly interface, mobile connectivity, and robust security measures, it is a valuable asset for any organization looking to enhance its operational efficiency.
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