APC AP9312THi manual APC Worldwide Customer Support

Page 32

APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge. You can contact APC Customer Support in any of the following ways:

•Use an APC web page to find answers to frequently asked questions (FAQs), to access documents in the APC Knowledge Base, and to submit customer support requests.

–http://www.apcc.com (Corporate Headquarters)

Connect by links to APC web pages for specific countries and regions, each of which provides customer support information.

–http://www.apcc.com/support/

Submit customer support requests.

•Contact local or regional APC Customer Support by telephone or e-mail.

–For e-mail addresses and local, country-specific, customer support telephone numbers worldwide, go to http://www.apcc.com/support/contact.

–For e-mail addresses and technical support telephone numbers of major APC regional customer support centers, use the following list:

APC Headquarters

(1) (800) 800-4272 (toll free)

(U.S. and Canada)

 

 

 

 

(1) (401) 789-5735 (United

Latin America

States)

 

apctchla@apcc.com

 

 

Europe, Middle East,

(353) (91) 702020 (Ireland)

Africa

apceurtech@apcc.com

 

 

Japan

(03) 5434-2021

jsupport@apcc.com

 

 

 

•Contact the APC representative or other distributor from whom you purchased your APC hardware device or APC software application for information on how to obtain local customer support.

Entire contents copyright © 2001 American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC and the APC logo are registered trademarks of American Power Conversion Corporation. All other trademarks,

product names, and corporate names are the property of their respective

owners and are used for informational purposes only.

990-0815B

01/2001

Page 31 Page 32
Image 32
Page 31 Page 32
Contents Environmental Monitoring Unit Contents Environmental Monitoring UnitContents Security Features AuthenticationManaging the Unit IntroductionLEDs and the Reset Button Reset button and two LEDs are on the front panelManaging the Unit Environmental Monitoring UnitWeb Interface By default, for both Control ConsoleNavigating the menus Password-Protected User Accounts Account access to ManagementMenus Account TypeMenu Items This section provides information on the following menusTemperature and humidity sensed by up to two probes Menu ItemsEnvironmental Monitoring PurposeConfiguration Status contactsStatus firmware Status section also reports the firmware versionEvents To delete the Event Log, type del event.txt. FTP confirms DeletionEvent Option on the Network menu insteadNetwork menu provides access to the configurable network SettingsNetwork For the Tftp and FTP Client and FTP ServerWeb Telnet/WebTelnet Snmp Events menu instead Email ControlConsole only But the Device Manager can configure only the Environmental SystemMenu User ManagerDate/Time Values. The following items are configurableIdentification Display the current transfer settings File TransferConfigure the User Links Configure the APC LinksTools Links WebHelp Configuring and Using Email Notification Configuring Email RecipientsConfiguring and Using Email Notification Configuring Smtp and DNS SettingsManaging the Unit with Snmp Snmp InterfaceUsing the OIDs Use the read-only mUpsEnviron OIDs to view temperatureManaging the Unit with Snmp Humidity valuesSecurity Features SecurityAuthentication SecurityInterface Security Access MethodsAPC Worldwide Customer Support
Top Page Image Contents