APC AP9475, AP9470, AP9465 installation manual Appendix B Diagnostic Messages, Message Listing

Appendix B: Diagnostic Messages

Message Listing

Overview

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text..

The following table lists the potential error messages along with a short description of the condition described by the message.

Code	Text	Causes
N/A	SYSTEM NAME	The SYSTEM NAME displays under the following conditions:
		• The system is turned on.
		• The power is off and active POST errors are displayed.
E1000	FAILSAFE, Call	Contact APC Customer Support at a number on the back cover
	Support	of this manual
E1114	Temp Ambient	Ambient system temperature is out of acceptable range.
E1116	Temp Memory	Memory has exceeded acceptable temperature and has been
		disabled to prevent damage to the components.
E12nn	xx PwrGd	Specified voltage regulator has failed.
E1210	CMOS Batt	CMOS battery is missing, or the voltage is out of acceptable
		range.
E1211	ROMB Batt	RAID battery is either missing, bad, or unable to recharge due to
		thermal issues.
E1229	CPU # VCORE	Processor # VCORE voltage regulator has failed.
E1310	RPM Fan ##	RPM of specified cooling fan is out of acceptable operating
		range.
E1313	Fan Redundancy	The system is no longer fan-redundant. Another fan failure will
		put the system at risk of over-heating.
E1410	CPU # IERR	Specified microprocessor is reporting an internal error.
E1414	CPU # Thermtrip	Specified microprocessor is out of acceptable temperature range
		and has halted operation.
E1418	CPU # Presence	Specified processor is missing or bad, and the system is in an
		unsupported configuration.
E141C	CPU Mismatch	Processors are in a configuration unsupported by APC.
E141F	CPU Protocol	The system BIOS has reported a processor protocol error.
E1420	CPU Bus PERR	The system BIOS has reported a processor bus parity error.
E1421	CPU Init	The system BIOS has reported a processor initialization error.
E1422	CPU Machine Chk	The system BIOS has reported a machine check error.
E1610	PS # Missing	No power is available from the specified power supply;
		specified power supply is improperly installed or faulty.
E1614	PS # Status	No power is available from the specified power supply;
		specified power supply is improperly installed or faulty.

InfraStruXure Central Installation Manual 21