APC AP9606 manual Troubleshooting, Following table describes known Snmp problems

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Troubleshooting

Management Card continued

SNMP issues	The following table describes known SNMP problems.

	Problem		Solution

	Unable to perform a GET	1.	Verify the read (GET) community name.
		2.	Use the Control Console or Web interface to ensure
			that the NMS has access. See SNMP on page 29.

	Unable to perform a SET	1.	Verify the read/write (SET) community name.
		2.	Use the Control Console or Web interface to ensure
			that the NMS has write (SET) access. See SNMP
			on page 29.

	Unable to receive traps at	Query the PowerNet MIB mconfigTrapReceiverTable
	the NMS	OIDs to verify that the NMS IP address is listed
		correctly, and that the community name defined for the
		NMS matches the community name in the table. If
		necessary, use SETs to the OIDs, or use the Control
		Console or Web interface to correct the trap receiver
		definition problem. See SNMP on page 29.

	Traps received at an NMS	See your NMS documentation to verify that the traps
	are not identified	are properly integrated in the alarm/trap database.

Web/SNMP Management SmartSlot Card User’s Guide

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Contents Title Thank You Web/SNMP Management SmartSlot Card ContentsContents System Menu Events Menu Index Snmp Management SmartSlot Card, which is referred to as American Power Conversion’s Web/SNMP Management SmartSlotProduct Description Card APC part number AP9606 is a web-based UPS ManagementIntroduction Through a Management Card Figure below identifies and describes the network managementPassword and User Name settings, see User Manager on Internal Management FeaturesFront Panel Watchdog Features Introduction Control ConsoleConsole, see Main Screen on How to LogSee How to Recover from a Lost Password on Control ConsoleHow to Recover from a Lost Password Into the Control Console Main ScreenUPS model and name field reports the status of the UPS Two fields identify when you logged in, by Date and TimeStatus field reports the Management Card status Menus on Control Console MenuNetscape Navigator 3.0 or later Web InterfaceYou can use a supported Web browser to manage a UPS, an Server, Telnet, and Web onTion, see Email on Web InterfaceWeb interface, see Status Summary Page on Status Summary Device Manager Menus on Menu FrameUser-definable links on Click on Links in the System menu Being powered by the UPSAccess Pages at the APC Web siteNetwork Menu Network Menu Option SettingsGateway plays, see The role of the Default Gateway Resetting the network timer on page 13 for inforAPC Web/SNMP Management Card utility CD ./doc Download configuration files 0.0.0.0, by defaultUsed to protect FTP access Settings are 21 FTP, 23 Telnet, and 80 Web interfaceSetting Definition System Menu Web interface System MenuScreen instructions Hhmmss format used by the Management CardFor file transfers, do the following Define the file name in the Filename field, and click ApplyURL address used by the various Interactive Assistant links Three User Links, the URL address used by the APC logo,Environment Menu Options on Device Manager MenusUPS Status Options Device Manager MenusStatus Field Definition Status for a Symmetra Power Array or Silcon DP300E seriesVoltage Frequency Load PowerOutput Voltage OutputCurrent Output PowerPercentage Peak OutputDisplayed above the UPS Menu Remaining is shared by all UPS modelsUPS Diagnostics Options Action Definition UPS Control OptionsTable in Shutdown parameters on Test UPS Alarm options, see UPS Diagnostics Options onGeneral settings on UPS Configuration OptionsUtility line settings on this Alarm thresholds Symmetra Power Array onThreshold Definition Option to access the Return Battery Capacity setting UPS Name Last BatteryReplacement Audible AlarmModule Status Option Symmetra Power Array Snmp Management Card utility CD UPS PowerChute network shutdown OptionFor more information about PowerChute network shutdown, see Following table describes the PowerChute network shutdownEnvironment Menu Options See Probe settings belowEvents Menu Described in How to Configure Individual EventsActions Web Interface only on Events MenuEvent Log FTP Event Actions Web Interface only Or disabled for events with a specified severity levelRecipients on Events are recordedAssigned will still be logged By their specific IP addressesSee Email on the next Event RecipientsAs described in Event Actions Web Interface only on To which traps will be sent Snmp option in the Network menuTing in Email recipients on Option. See Optimal Email Configuration Issues on Events Menu How to Configure Individual Events Ents 1 and 2, change the 3rd character to Example, to configure the UPS on battery event, as followsTo log the event, and send traps to trap receivers 1 Change the 2nd character to BSystem events in the table’s descriptions Management Card and Device EventsActions associated with an event, see Event Actions Web Interface only onEvents are generated by all UPS models Events Menu Events Menu Events Menu Environmental Monitoring SmartSlot Card events Security Security Features Security AuthenticationMethods Interface Security AccessManagement Card TroubleshootingProblem Solution Following table describes known Snmp problems TroubleshootingTechnical Support on page 74 for information about how to How to Correct Communication Lost ProblemsIf Problems Persist APC Worldwide Technical Support Persist on Warranty InformationProduct Information Life-Support Policy Product InformationFollowing table identifies the environmental specifications SpecificationsFollowing table identifies the electrical specifications Following table identifies the physical specificationsIndex Accept Changes option, 14 AccessDevice Manager menu options IndexFTP Events, 23 24, 51, 53 Snmp UPS events, listed and described W. a p c c . c o m