Paxar 9840CL user manual Clearing Supply Jams, Clearing a Knife Jam

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Clearing Supply Jams

When you are printing and a jam occurs, the Supplies light on the printer's front panel blinks. To clear the jam:

1.Turn off the printer.

2.Open the cover and printhead assembly.

3.If necessary, remove the supply roll and ribbon.

4.Remove the jammed supply and reload the supply roll.

5.Close the printhead assembly and turn on the printer.

6.Press Feed to position the supply under the printhead.

Clearing a Knife Jam

If tags are jammed in the knife, the printer displays 760 on the LED. To clear a knife jam, you might have to disconnect the stacker from the knife.

1.Turn the printer off.

2.You can see the tag path in the knife by looking through the slot on the top of the knife. Clear the tag path by using a tool, such as a screwdriver or needle-nose pliers, to pull the jammed tags out of the knife.

CAUTION

DO NOT PLACE YOUR FINGERS NEAR THE KNIFE’S BLADE. DO NOT USE

EXCESSIVE FORCE TO REMOVE TAGS BECAUSE

DAMAGE TO THE KNIFE MAY OCCUR.

3. Turn on the printer. Send a test batch of tags to the printer.

Paxar Systems Group Paxar 9840CL Printer

Care and Maintenance - 4 29

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Contents Paxar Systems Group Manual Edition December User’s ManualThis page left blank intentionally Contents Specifications & Accessories a Getting Started Connecting the Power Cable AudienceUnpacking the Printer Connecting the Communication Cable Default Serial Port Communication ValuesEstablishing Communications Default Printer Settings Using the Control PanelPrinter Status Lights Status Code Box Button FunctionsSetting Dip Switches DIP Switches XON/XOFF Loading Supplies Loading Labels Do not pick up the printer By the supply holder Peel Bar Ribbon Bar Page Page Loading Ribbon Page Take-up Reel Back Reel Page Adjusting the Wide/Narrow Knobs Page Printing an Error Label PrintingPrinting Preventing Jams Non-Printing ZonePrinting Serial Bar Codes Adjusting Print PositionsSupply Position Adjusting the cut angleUsing the Knife Font Samples Paxar Systems Group Paxar 9840CL Printer Printing 3 ∙ Care and Maintenance Clearing a Knife Jam Clearing Supply JamsCleaning Page Replacing the Printhead Page Page Snap the printhead into place Adjusting the Print Contrast Replacing the Fuse Lubricating the Knife Troubleshooting Printing a Test Label Problem Action TroubleshootingError Messages Data ErrorsError Description / Action Option number must be 1, 4, 30, 31, 42, 50, 60, or Page Paxar Systems Group Paxar 9840CL Printer Troubleshooting 5 ∙ Page Communication Failures Error Description/ActionData Formatting Errors Machine Faults Page Printer Specifications & Accessories aSupply Specifications Ribbon Storage Ribbon SpecificationsRibbon Type Ribbon WidthsAccessories Contacting Paxar 800-96PAXAR or 570 888-6641 Fax 570570 Fax 570