Paxar 9840CL user manual Replacing the Printhead

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9.Close the exit cover by pushing firmly on it as shown. Both latches will click into place.

10.Close the cover and printhead assembly.

11.Turn on the printer.

12.Press Feed to position the supply under the printhead.

Replacing the Printhead

You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768 (printhead failure) error codes.

CAUTION

The printhead is sensitive to static electricity, which can damage the

printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead. Clean the printhead to remove any salt or oil left from handling prior to operation.

To replace the printhead:

1.Turn off the printer.

2.Open the cover.

32 Care and Maintenance - 4

Paxar Systems Group Paxar 9840CL Printer

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Contents User’s Manual Paxar Systems Group Manual Edition DecemberThis page left blank intentionally Contents Specifications & Accessories a Getting Started Connecting the Power Cable AudienceUnpacking the Printer Connecting the Communication Cable Default Serial Port Communication ValuesEstablishing Communications Default Printer Settings Using the Control PanelPrinter Status Lights Button Functions Status Code BoxSetting Dip Switches DIP Switches XON/XOFF Loading Supplies Loading Labels Do not pick up the printer By the supply holder Peel Bar Ribbon Bar Page Page Loading Ribbon Page Take-up Reel Back Reel Page Adjusting the Wide/Narrow Knobs Page Printing an Error Label PrintingPrinting Non-Printing Zone Preventing JamsAdjusting Print Positions Printing Serial Bar CodesAdjusting the cut angle Supply PositionUsing the Knife Font Samples Paxar Systems Group Paxar 9840CL Printer Printing 3 ∙ Care and Maintenance Clearing Supply Jams Clearing a Knife JamCleaning Page Replacing the Printhead Page Page Snap the printhead into place Adjusting the Print Contrast Replacing the Fuse Lubricating the Knife Troubleshooting Printing a Test Label Troubleshooting Problem ActionError Messages Data ErrorsError Description / Action Option number must be 1, 4, 30, 31, 42, 50, 60, or Page Paxar Systems Group Paxar 9840CL Printer Troubleshooting 5 ∙ Page Error Description/Action Communication FailuresData Formatting Errors Machine Faults Page Specifications & Accessories a PrinterSupply Specifications Ribbon Specifications Ribbon StorageRibbon Type Ribbon WidthsAccessories Contacting Paxar 800-96PAXAR or 570 888-6641 Fax 570570 Fax 570