Paxar 9840CL user manual Communication Failures, Error Description/Action

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Communication Failures

Errors 409 to 413 usually indicate a communication failure. These errors happen when the host and the printer cannot communicate. Ask your System Administrator for help.

Error Description/Action

409Printer memory is full. Delete unnecessary formats or graphics from memory. Try run length encoding for large graphics.

410Parity mismatch.

411Framing error (baud rate mismatch). This error may appear when you turn off the printer.

412Flow control mismatch.

413Receive buffer is full. Check flow control settings.

414The internal keyboard buffer is full or you need a new keypad.

427Format name must be 1 to 8 characters inside quotes or a printer-assigned name (“ “).

428Batch name is invalid or graphic not found.

429A field number appears more than once in a format.

430The format uses a graphic file that cannot be found.

433

The batch references a field number that does not exist in the format.

497

An error occurred during the loop back test on the parallel port. Call Service.

499

An error occurred during the loop back test on the serial port. Call Service.

Paxar Systems Group Paxar 9840CL Printer

Troubleshooting - 5 47

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Contents Paxar Systems Group Manual Edition December User’s ManualThis page left blank intentionally Contents Specifications & Accessories a Getting Started Connecting the Power Cable AudienceUnpacking the Printer Connecting the Communication Cable Default Serial Port Communication ValuesEstablishing Communications Default Printer Settings Using the Control PanelPrinter Status Lights Status Code Box Button FunctionsSetting Dip Switches DIP Switches XON/XOFF Loading Supplies Loading Labels Do not pick up the printer By the supply holder Peel Bar Ribbon Bar Page Page Loading Ribbon Page Take-up Reel Back Reel Page Adjusting the Wide/Narrow Knobs Page Printing an Error Label PrintingPrinting Preventing Jams Non-Printing ZonePrinting Serial Bar Codes Adjusting Print PositionsSupply Position Adjusting the cut angleUsing the Knife Font Samples Paxar Systems Group Paxar 9840CL Printer Printing 3 ∙ Care and Maintenance Clearing a Knife Jam Clearing Supply JamsCleaning Page Replacing the Printhead Page Page Snap the printhead into place Adjusting the Print Contrast Replacing the Fuse Lubricating the Knife Troubleshooting Printing a Test Label Problem Action TroubleshootingError Messages Data ErrorsError Description / Action Option number must be 1, 4, 30, 31, 42, 50, 60, or Page Paxar Systems Group Paxar 9840CL Printer Troubleshooting 5 ∙ Page Communication Failures Error Description/ActionData Formatting Errors Machine Faults Page Printer Specifications & Accessories aSupply Specifications Ribbon Widths Ribbon SpecificationsRibbon Storage Ribbon TypeAccessories Contacting Paxar 800-96PAXAR or 570 888-6641 Fax 570570 Fax 570