Paxar 9840CL user manual Error Messages, Data Errors, Error Description / Action

Page 46

Error Messages

You may receive the following types of error messages:

Data Errors

Communication Errors

Some errors numbered 400 – 438 and 500 – 574 are internal software errors. Errors numbered 900 – 999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter.

Data Errors

Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data was sent to the printer, and the printer is ignoring it. Your System Administrator should correct the packet and send it back to the printer.

Error

Description / Action

001

Packet ID number must be 1 to 999.

002

Name must be 1 to 8 characters inside quotes or a printer-assigned name (“ ”).

003

Action must be A (add) or C (clear).

004

Supply length is invalid.

005

Supply width is invalid.

006

Storage devise must be R (volatile RAM).

007

Unit of measure must be E (English), M (Metric), or G (Dots).

010

Field ID number is outside the range 0 to 999.

011

Field length exceeds 2710.

012

Row field position is greater than the maximum stock dimension.

013

Column field position is greater than the maximum stock dimension.

014

Font selector is invalid.

015Character rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree).

016

Field rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree).

017

Field restriction must be V (variable) or F (fixed).

42 Troubleshooting - 5

Paxar Systems Group Paxar 9840CL Printer

Image 46
Contents User’s Manual Paxar Systems Group Manual Edition DecemberThis page left blank intentionally Contents Specifications & Accessories a Getting Started Audience Connecting the Power CableUnpacking the Printer Default Serial Port Communication Values Connecting the Communication CableEstablishing Communications Using the Control Panel Default Printer SettingsPrinter Status Lights Button Functions Status Code BoxSetting Dip Switches DIP Switches XON/XOFF Loading Supplies Loading Labels Do not pick up the printer By the supply holder Peel Bar Ribbon Bar Page Page Loading Ribbon Page Take-up Reel Back Reel Page Adjusting the Wide/Narrow Knobs Page Printing Printing an Error LabelPrinting Non-Printing Zone Preventing JamsAdjusting Print Positions Printing Serial Bar CodesAdjusting the cut angle Supply PositionUsing the Knife Font Samples Paxar Systems Group Paxar 9840CL Printer Printing 3 ∙ Care and Maintenance Clearing Supply Jams Clearing a Knife JamCleaning Page Replacing the Printhead Page Page Snap the printhead into place Adjusting the Print Contrast Replacing the Fuse Lubricating the Knife Troubleshooting Printing a Test Label Troubleshooting Problem ActionData Errors Error MessagesError Description / Action Option number must be 1, 4, 30, 31, 42, 50, 60, or Page Paxar Systems Group Paxar 9840CL Printer Troubleshooting 5 ∙ Page Error Description/Action Communication FailuresData Formatting Errors Machine Faults Page Specifications & Accessories a PrinterSupply Specifications Ribbon Type Ribbon SpecificationsRibbon Storage Ribbon WidthsAccessories 800-96PAXAR or 570 888-6641 Fax 570 Contacting Paxar570 Fax 570