3Com 2250-SFP, 2226-SFP, 2426-PWR manual Forgotten Static IP Address, Solving LED Issues

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76CHAPTER 5: TROUBLESHOOTING

The Switch will perform automatic IP configuration after you reset it. See “Automatic IP Configuration” on page 37 for more information.

Forgotten Static IP Address

If you have forgotten the static IP address that you have assigned to the Switch and you need to access the Web interface, you can use the console interface. Use the summary command once you logged in to display the IP settings of the switch. Alternately, use the 3Com Detect application (page 31) to locate the Switch on your net- work

Solving LED Issues

This section lists some issues that are related to the LEDs on the front panel of the Switch. For information on basic LED checks, refer to the following topics in Chapter 1:

(2) Gigabit Combo Ports (RJ-45/SFP)

(4) 10/100BASE-TX Link/Activity Status LEDs

(7) Power LED

A link is connected, but the Link/Activity LED for the port is off.

There is a problem with this connection. Verify that:

The device being connected to is powered on and operating correctly.

The cable is connected at both ends.

The cable is not damaged.

If the connection is to a workstation, that the work- station's network interface is installed and config- ured correctly.

The correct category of cable is being used for the required link speed. Category 3 cables can be used for 10BASE-T operation only. Category 5 cable is required for 100BASE-TX or 1000BASE-T. 3Com rec- ommends Category 5e or 6 cables for 1000BASE-T operation.

A fiber cable is connected, but the Module Active LED is off.

Verify that:

The fiber cable is in good condition.

The SFP module is correctly inserted.

A 3Com SFP module is being used. Refer to

“Approved SFP Transceivers” on page 22 for details.

The equipment at the far end is installed and cor- rectly configured.

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Contents Installation and User Guide 3Com Corporation 350 Campus Drive Marlborough MA Contents Snmp 3COM CLI Reference Guide Page About this Guide ConventionsDocumentation Comments Product RegistrationOverview of the Baseline Switch Features and CapabilitiesAutosensing of MDI/MDIX Connections Autonegotiating 10/100 Mbps PortsPower-over-Ethernet Capability Physical FeaturesGigabit Combo Ports RJ-45/SFP Front Panel RJ-45 10/100 PortsGigabit Combo Ports RJ-45/SFP 10/100BASE-TX Link/Activity Status LEDs SFP Mode Power LED Rear PanelPackage Contents Installing the Switch Important Safety InformationPositioning the Switch Importante Avviso di SicurezzaUsing the Mounting Kit Rack-Mounting or Free-StandingMontagesatz Anweisungen Supplying Power to the SwitchPlacing Units On Top of Each Other Checking for Correct Operation Status MeaningApproved SFP Transceivers Using SFP TranceiversInserting an SFP Transceiver Performing Spot Checks Removing an SFP TransceiverRefer to Troubleshooting on Requirements for Accessing the Web Interface Using the Console Command Line Interface CLICLI Summary with Default IP Address Logging On to the Web Interface CLI Summary with Assigned IP AddressNavigating the Web Interface MenuMenu Item Description Snmp Buttons Port StatusRunning the 3Com Switch Detect Application 3Com Switch Detect Welcome Screen3Com Switch Detect Search Screen Connecting to the WEB Interface Configuration Overview Device Summary InformationDevice View Polling IntervalAdministration Settings Modifying the IP Address SettingsAutomatic IP Configuration Color KeyIP Setup Backup ConfigurationRestore Configuration Firmware UpgradeReset System AccessReboot Initialize, keep IP settingUser Summary Create UserModify User Remove UserSystem Name SetupSystem Time Snmp Add Configuring VLANsSnmp Remove Vlan Setup Screen Modify VlanModify Port RenameRemove Port DetailForwarding Tagged/Untagged Frames Sample Vlan ConfigurationsVlan Detail Setting Up Two VLANs on the Same Switch Setting Up Vlan Across Two SwitchesTagged Vlan Configuration Spanning TreeSummary Spanning Tree Summary ScreenPort Setup Spanning Tree Setup ScreenSpanning Tree Port Setup Screen Igmp Snooping & QueryBroadcast Storm Broadcast Storm Summary ScreenQoS VoIP Traffic Settings ModifyQoS VoIP Setup Screen OUI Summary OUI AddPoE 3CBLSF26-PWR only QoS OUI Modify ScreenConfiguring Port Settings AdministrationPort Administration Summary Screen DetailPort Administration Setup Screen Speed/Duplex for 1000 Mbps ConnectionsLink Aggregation Guidelines for Creating TrunksCreate Link Aggregation Summary ScreenUse the Remove tab to delete a link aggregation group Statistics SecurityRadius Client 802.1X Settings Configure802.1X Summary Screen Monitoring Address TablePort Mirroring Port SummaryUse the Setup tab to create a port mirror session Cable Diagnostics Cable Diagnostic Summary ScreenDiagnostics Cable Diagnostic ScreenConfiguring the Switch from the WEB Interface Troubleshooting Resetting to Factory DefaultsForgotten Static IP Address Solving LED IssuesFiber cable is connected, but the Module Active LED is off Link/Activity LED is on, but network performance is poor If the Problem PersistsAll ports appear to show continual activity Troubleshooting Troubleshoot Online Access Software Downloads Purchase Value-Added ServicesRegister Your Product Telephone Technical Support and Repair Contact UsCountry Telephone Number Latsupportanc@3com.com 3CBLSF26 Related Standards EnvironmentalPhysical Electrical3CBLSF26PWR Related Standards 3CBLSF50 Related Standards EnvironmentalPhysical ElectricalAppendix B Technical Information PIN-OUTS Console CablePC-AT Serial Cable Null Modem CableModem Cable Ethernet Port RJ-45 Pin Assignments Pin Number 10/100 1000Appendix C PIN-OUTS Console Port Getting Started with the Command Line InterfaceLogging on to the CLI Automatic Logout CLI CommandsConcurrent CLI Sessions Syntax Default Configuration Ping ParametersIpSetup 255.255.255.0Upgrade Following example resets the Switch to factory defaults InitializePassword LogoutRegulatory Notices 100 Auto-negotiation 1000BASE-TBandwidth Category 3 Cables Category 5 CablesCategory 5e Cables Category 6 CablesFull Duplex Half DuplexIeee 802.1D Ieee 802.1QPower over Ethernet LayerLink Aggregation MAC AddressSwitch ServerSubnet Address Subnet MaskVlan Index NumbersIndex