A OBTAINING SUPPORT FOR YOUR PRODUCT
Register Your Product
Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you.
Warranty and other service benefits are enabled through product registration. Register your product at http://eSupport.3com.com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com Global Services for assistance.
Purchase Value-Added Services
To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller.
are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com maintenance and Professional Services is available at www.3com.com.
Contact your authorized 3Com reseller or 3Com for a complete list of the
Troubleshoot Online
You will find support tools posted on the 3Com Web site at www.3com.com/
3Com Knowledgebase helps you troubleshoot 3Com products. This
Access Software Downloads
Software Updates are the bug fix/maintenance releases for the version of software initially purchased with the product. In order to access these Software