Rose electronic MAN-VR2 manual Computer does not boot, keyboard or mouse error received

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Computer does not boot, keyboard or mouse error received.

Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer.

Wrong cable or keyboard and mouse cables reversed.

Cable is defective; try using cable from another computer.

Port on the Vista Remote-2 is defective; try using another port on Vista Remote-2. If the problem goes away port is defective.

Port on computer is defective, try plugging in keyboard or mouse directly if problem remains computer port is defective. If power status LED not lit, fuse on motherboard may be blown.

Computer keyboard and mouse not configured.

Mouse driver does not load.

If PS/2 type mouse, computer must be connected to Vista Remote-2 at boot-up time in order for mouse to be recognized by the computer. Reboot computer with Vista Remote-2 powered on and cable attached.

If RS232 type mouse, make sure right COM port is being used and syntax of mouse driver is correct to search for the correct port.

Computer keyboard and mouse not configured.

Can’t switch computers from keyboard

Power to the Vista Remote-2 was removed for less than three seconds possibly causing keyboard to lock up. Disconnect and re-connect the keyboard.

If PS/2 type keyboard and mouse cables may be reversed.

Not using left control key. Using numeric keypad instead of keys on top row. Not releasing control key before typing in number. Waiting more than 2 seconds to enter computer number. Using caps lock or shift key.

Remotely connected using the Java applet. Close the applet and connect using the VNC viewer application.

Wrong or missing characters from those typed

For PCs, the mode of the keyboard does not match that of the computer. Issue the mode command, usually 1 for IBM PS/2s, 3 for Unix computers, and 2 for all others. The default setting is mode 2. Sometimes an incorrect mode will confuse the computer or keyboard and require re-booting the computer or resetting the keyboard by unplugging and plugging it back in.

Mouse does not move

Mouse not configured.

Vista Remote-2 turned off after or not connected when computer

booted or application using mouse run. Exit and re-enter application using mouse or issue reset command.

PS/2 mouse was not connected when Vista Remote-2 powered up or disconnected and reconnected. Issue the reset command or reconfigure the mouse.

PS/2 mouse gets out of sync

Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Update mouse driver. Try using ctrl O command to recover if O/S is NT.

Sun keyboard needs to be reset, with unit power on, disconnect and re-connect the sun keyboard.

Vista Remote 2 Installation and Operations Manual

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Contents Vista Remote Page Limited Warranty FCC / IC STATEMENTS, EU Declaration of Conformity Table of Contents Figures System Introduction IntroductionPackage contents FeaturesRose Electronics web site Product RegistrationSystem Overview OverviewVista Remote 2 Models Vista Remote 2 ModelsVista Remote 2 Installation InstallationConnecting the KVM station Connecting to the network Connecting the ComputersConfiguring the Vista Remote 2 IP Input module Unit ConfigurationHardware Admin passwordFirmware Keyboard LayoutConfiguring the Network Network ConfigurationMAC address Use DHCP/IP address/Net Mask/Gateway/VNC port/HTTP PortSecure Key calculation Control menu Logoff Restore mouse functionsConfiguration Connecting RemotelyAccess mode HostRemote Configuration User Accounts User AccountsUnit Configuration Unit Advanced Configuration Behavior for admin connections when limit reached Single Mouse Mode Mouse SwitchUpgrade Firmware Reset UnitTime and Date Configuration Time and Date ConfigurationMAC address Network ConfigurationUse Dhcp IP AddressIP Access Control Host ConfigurationIP Gateway VNC PortName Logging and StatusUsers Hotkey / KVM PortTo copy and paste the log KVM Switch Module OSD KVM Switch Module ConfigurationChange computer names Change the computer namesAppearance options Configure appearanceForeground/Background color Name x or y positionName font Name fadeout timeScreen saver type Screen saver timeAccess password Configure securityAccess time Configure mouse typeConfigure Keyboard Configure keyboard typeScan time Configure miscellaneousExit SaveOperation Connecting using a web browserRemote System Operation VNC Viewer Toolbar Viewer encryption settingsControls Tab Setting the Threshold manually Video SettingsVirtual Media InfoHost Tab Vista Remote 2 Installation and Operations Manual Keyboard commands Keyboard CommandsCommand Key Sequence Description HotKey Command Keyboard command description Reset computer mouse type NT and WIN 2K systems only ResetKeep command Mode commandTroubleshooting TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Remote network users are unable to contact the unitCan’t switch computers from keyboard Computer does not boot, keyboard or mouse error receivedMouse driver does not load Wrong or missing characters from those typedVideo fuzzy Lower resolution OK, but can’t enter high resolution modeVideo not synchronized or wrong color On-screen display not synchronizedTechnical Support Maintenance and RepairSafety SafetyGrounding Safety and EMC Regulatory StatementsServicing Appendices Appendix a General specificationsAppendix B Part Numbers Appendix C RackMount Setting IP access control Appendix D IP Access ControlNetwork/Address Single locationsAddress ranges Vista Remote 2 Installation and Operations ManualMask To reorder access control entries AccessTo edit/remove access control entries Appendix E VNC Viewer connection optionsAuto select Color/EncodingPreferred encoding Color levelInputs ScalingMisc Identities Defaults Reload Configuration File Save AsDefaults Save Load / SaveAppendix E VNC viewer window options Encoding and color level Appendix F Browser viewer optionsSecurity Appendix G Supported video modes Appendix H Typematic Rate Typematic DelayTypematic Rate Appendix I Hot Key Codes Vista Remote 2 Installation and Operations Manual Page Stancliff Road Phone 281 Houston, Texas