Planet Technology IPX-1800N Edit an IVR Menu, Delete an IVR Menu, All IVR Menus, Info, IVR Name

PLANET IP PBX user’s manual

				click Cancel in the pop-up window.
			3.	Enter settings shown in Table 5.8.
			4.	Click APPLY to add the new IVR menu and see it as a
				tree view in Info.
			5.	For example, to create a basic Auto Attendant IVR for a
				trunk with Usergroup of Privilege dial_in:
				•	Enter an IVR Name, say Basic_AA
				•	Choose */agent-newlocation.gsm from Prompt list in
			Action Data block.
				•	Choose a usergroup from Group under Action Data.
				•	Click the ADD next to the IVR Name box.
				•	Click Cancel in the pop-up window to confirm the
			Worktime setting is not required.
				•	Now, Basic_AA should be available in the IVR list of
			Trunk pages.
			1.	Click an IVR name in the All IVR Menus list.
	Edit an IVR Menu		2.	Edit settings shown in Table 5.8.
			3.	Click APPLY to update the changes.
	Delete an IVR Menu		1.	Click an IVR name in the All IVR Menus list.
			2.	Click DEL to delete the IVR menu.
Table 5.8 Interactive Voice Response Configuration Settings
Field		Description
All IVR Menus		Select a preferred IVR menu name.
Info		View the IVR menu as a tree view.
IVR Name		Specify the name of the IVR.
		Click a number in the Keypad list and one of the following actions in the
		Action list to associate an action with a key.
		Hang Up				To cut off the call immediately.
		Play Back				To play the IVR prompt selected in Prompt list
Rule		Call To				To call an extension.
		Go to Top				To go back to the root menu of the IVR.
		Next Layer				To go to the next layer of the IVR menu.
		Select Language				To choose a language.
		Return				To go back to the previous layer.