Quantum LTO-3 manual Problems with Tape Drive and Cartridge Red Hat Linux

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Chapter 7 Troubleshooting Guide Troubleshooting Suggestions

Problems with Tape Drive and Cartridge

Red Hat Linux

The tape driver for Red Hat Linux is called “st”. This driver is automatically installed when Red Hat Linux is installed on your system. When Red Hat Linux boots, the operating system recognizes the tape drive and installs the tape drive as a device in the /dev directory. If this is the first tape device in the /dev directory, the tape drive is known as /dev/st0 or /dev/nst0.

There are various ways to view the log files to see whether Linux recognizes the tape drive. One method is to open a terminal window and issue the following command from the root directory: dmesg grep SCSI

You may see output similar to:

(scsi0)<Adaptec AHA-294XX Ultra160 SCSI host adapter> found at PCI 0/16/0

You may also be able to use the command:

cat /proc/scsi/scsi

You may see output similar to:

Host: scsi0 Channel: 0 Id:6 Lun:00

Vendor: CERTANCE Model: ULTRIUM 3

Type: SequentialAccess ANSI SCSI Revision 04

You can also use a text editor to view the messages in the file /var/log/ and look for tape drive entries.

Sometimes a system may have multiple tape device names in the /dev directory and will not know which st number to use. To view the st device number for your attached tape drive, use the command:

dmesg grep tape

You should see output similar to:

Detected SCSI tape st0 and scsi0 . . .

Tape will not Load into Tape Drive

1Verify that the tape drive’s Power LED is illuminated and that all other LEDs are off. If the Power LED is not illuminated, refer to the procedures for troubleshooting LEDs under Computer Boots but Does Not Recognize the Tape Drive to determine why it is not illuminated.

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LTO-3 Tape Drive User’s Guide

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Contents 72 Copyright Statement Contents Chapter Operation Chapter Specifications Chapter Troubleshooting Guide Figures Figures Viii Tables Tables Purpose PrefaceAudience Notational Conventions DocumentOrganization Documents SCSI-2 SpecificationRelated ContactsCustomer Support Technical PublicationsQuantum Home 1Overview, Unpacking Instructions and Quick Start OverviewDrive Configurations FeaturesUnpacking and Inspection Tape Drive Quick Quick Start GuideInternal LTO-3 StartInternal Tape Drive Guidelines and Cautions Desktop LTO-3LTO-3 Tape Drive User’s Guide 2Installation Drive Installation InstructionsLVD Drive Installing an Internal LTO-3 Tape DriveConfiguring an Jumper Settings JumpersTerminator Power Mounting Internal LTO-3 Tape Drive Acceptable Mounting OrientationsADI Fixed Board Connector Internal LTO-3 Tape Drive Mounting DimensionsConnector ADI Free CableADI Free Cable Connector Rear View of the Internal LTO-3 Tape drive Connecting a Serial Cable for Tape Libraries Pin Number DescriptionConnection Name Type Driven By Connection Definition Installing a Desktop LTO-3 Tape Drive Connecting a Power Cable Installing the LTO DriverInstallation Installing a Desktop LTO-3 Tape Drive Scsi Termination Examples for the Desktop LTO-3 Tape Drive Commercial backup application software Installation Installing a Desktop LTO-3 Tape Drive 3Operation Understanding the Front Panel Display Shows a view of the LTO-3 front-panel displayBlink Codes EOTUsing LTO Cartridges Loading a Cartridge Unloading a CartridgeWrite-protecting a Cartridge Cartridge Care Drive MaintenanceMaintenance Operation Drive Maintenance Using the Load/ Unload Button to Park the Drive Parking the Drive for Shipping4Theory Track LayoutShows the layout of data on an LTO tape Data Integrity Recording MethodData Buffer C1 ECC Servo-tracking FaultsData Compression Data Compression Considerations Intelligent Data CompressionTheory Data Compression 5Specifications Physical Specifications Shows the dimensions of the internal LTO-3 Tape Drive Power Specifications Specification +12 VDC + 5VDCDrive Performance Specifications Specification ValueSpecification Operational Non-operational Environmental RequirementsReliability Injected NoiseSpecification Description Mean Time Between FailuresReplace LTO Cartridge SpecificationsMean Time to EnvironmentalRegulatory Compliance ReliabilityCountry Regulatory Organization Compliant to IeceePREDOM-OBR Disposal of Electrical and Electronic Equipment LTO-3 Tape Drive User’s Guide 6UNIX Settings Configuring for the DEC/Compaq Unix Environment Word About Scsi ControllersFinding Current TargetsControllers ConfiguringTypes Device File st.confLTO-3 Tape Drive User’s Guide Finding Existing Configuring LTO-3 Tape DrivesUsing Smit Configuring for SCO Open Server This command produces output similar toConfiguring the LTO-3 Tape Drive with mkdev Configuring for Linux Finding Existing Scsi Controllers DevicesYou may see output similar to Configuring for SGI Irix For Irix 6.4/6.5Hardware/Driver Configuring for HP-UXConfiguration Unix Settings Configuring for HP-UX Unix Settings Configuring for HP-UX 7Troubleshooting Guide Installation Best PracticesDo Not Troubleshooting Suggestions Internal tape drive Desktop tape driveWindows Operating System Problems with Tape Drive and Cartridge Red Hat Linux Tape will not Load into Tape DriveTroubleshooting Guide Troubleshooting Suggestions Tape will not Eject from the Drive Backup Failures OVERWRITTEN. ALL Previously Written Data on the Tape will Tape is Write Protected Miscellaneous TapeAlert MessagesLTO-3 Tape Drive User’s Guide Slow Backups Troubleshooting Guide Troubleshooting Suggestions Index Intelligent 37 Data integrity Scsi ID Tape drive not recognized by operating system or application