X8DTU-6F+/X8DTU-6TF+/X8DTU-6(T)F+-LR
tings in the BIOS to make sure that the CPU and System temperatures are within normal range. Also check the front panel Overheat LED and make sure that the Overheat LED is not on.
5.Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Please refer to our website for more information on minimum power require- ment.
6.Proper software support: Make sure that the correct drivers are used.
B. When the system becomes unstable before or during OS installation, check the following.
1.Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD/DVD disc, CD/DVD- ROM.
2.Cable connection: Check to make sure that all cables are connected and working properly.
3.Using minimum configuration for troubleshooting: Remove all unnecessary components,
4.Identifying bad components by isolating them: If necessary, remove a compo- nent in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.
5.Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify problems.
6.To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system. If the new system works, the component is good and the old system has problems.
4-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro does not sell directly to end- users, so it is best to first check with your distributor or reseller for troubleshooting