Seagate technical support services

10	Barracuda 9 Installation Guide, Rev. B

If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate® drive or other Seagate products, use one of the Seagate technical support ser- vices listed below.

SeaFONE® 1-800-SEAGATE

Seagate’s 800 number (1-800-732-4283) allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. International callers can reach this automated self-help service by dialing 408-456-4496.

Online services

Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaNET™

You can obtain technical information about Seagate products over the Internet from Seagate’s World Wide Web home page (http://www.seagate .com) or Seagate’s ftp server (ftp:// ftp.seagate.com). You can also send E-mail with your questions t o D is c S u p po r t @ S e a g at e . c om or Tap e S u p p o r t @ Seagate.com.

Barracuda 9 Installation Guide, Rev. B