Seagate ST19171W, ST19171DC, ST19171N Customer service centers, Manufacturer’s representatives

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14	Barracuda 9 Installation Guide, Rev. B

Customer service centers

Seagate direct OEM, Distribution, and System Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location	Phone number	FAX number
Asia Pacific and Australia	65-485-3595	65-485-4980
Europe, Middle East,
and Africa	31-2031-67300	31-2065-34320
Japan	81-3-5462-2904	81-3-5462-2979
USA	1-800-468-3472	405-949-6740
Other Americas (Brazil,
Canada, Mexico)	405-949-6706	405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica	55-11-810-7794	55-21-253-6467
Canada
Memofix	905-660-4936	905-660-8738
Adtech	905-812-8099	905-812-7807
	1-800-624-9857
Mexico
Abicom Seamax
SA DE CV	525-546-6965	525-546-4888

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Contents ST19171N/W/WD/WC/DC Contents Preface Electrostatic discharge protectionImportant safety information and precautions Page Wichtige Sicherheitshinweise Barracuda 9 Installation Guide, Rev. B Barracuda 9 Installation Guide, Rev. B Page Regulatory agency compliance Electromagnetic susceptibilityElectromagnetic compliance for the European Union Seagate technical support services Online servicesSeagate CompuServe forum FAX services SeaFAXDirect-support services Seagate technical supportCustomer service centers Manufacturer’s representativesGeneral description Characteristics ST19171 OD DC Barracuda 9 Installation Guide, Rev. B Page Drive models General informationScsi ID jumpers Drive terminationScsi bus termination Circuits and data path widths Terminator powerProviding adequate cooling Barracuda 9 Installation Guide, Rev. B Kühlung des Systems Suggested air flow Abbildung 3. Empfohlener Luftstromverlauf Mounting the drive and connecting cables Installation des Laufwerkes und Anschluß der KabelBarracuda 9 Installation Guide, Rev. B DC power connector Abbildung 4. Gleichstromanschluß Hinweis Formatting the drive Quick reference desktop system notesSetting the Scsi ID jumpers DrivesTerminating the drive Terminating the driveSetting terminator power jumpers Other applicable jumper options Several other jumper options are available as illustratedWD drives Using the J1 auxiliary jumper block Terminating the drive ST19171W shown ST19171W Other option jumpers are available as illustrated below WC/DC drives Applicable jumper options Option jumpers are available as illustrated belowPage Page