Seagate ST19171DC, ST19171N, ST19171WD manual Direct-support services, Seagate technical support

Page 15

Barracuda 9 Installation Guide, Rev. B

13

Direct-support services

Seagate technical support

For one-on-one help, you can talk to a technical support special- ist during local business hours. Before calling, note your system configuration and drive model number (STxxxx).

Location	Phone number
Australia	61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M–F)
England	44-1628-894083 (10:00 A.M. to 1:00 P.M.,
	2:00 P.M. to 5:00 P.M., M–F)
France	33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M.,
	2:00 P.M. to 5:00 P.M., M–F)
Germany	Disc: 49-89-140-9332; Tape: 49-89-140-9333
	(9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M.,
	M–F)
Hong Kong	852-2368 9918
Korea	82-2-556-8241
Singapore	65-488-7584 (9:00 A.M. to 12:00 P.M., 2:00 P.M.
	to 5:00 P.M., M–F)
Taiwan	886-2-514-2237
USA	Please dial 1-800-SEAGATE or 408-456-4496
	for the specific product telephone number.
	(6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
	Pacific time, M–F)

SeaTDD™ 408-944-9121

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 6:00 A.M. to 11:15 A.M. and 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.

Image 15

Contents ST19171N/W/WD/WC/DC Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Barracuda 9 Installation Guide, Rev. B Barracuda 9 Installation Guide, Rev. B Page Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance for the European Union Online services Seagate technical support servicesSeagate CompuServe forum SeaFAX FAX servicesSeagate technical support Direct-support servicesManufacturer’s representatives Customer service centersGeneral description Characteristics ST19171 OD DC Barracuda 9 Installation Guide, Rev. B Page General information Drive modelsDrive termination Scsi ID jumpersScsi bus termination Terminator power Circuits and data path widthsProviding adequate cooling Barracuda 9 Installation Guide, Rev. B Kühlung des Systems Suggested air flow Abbildung 3. Empfohlener Luftstromverlauf Installation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesBarracuda 9 Installation Guide, Rev. B DC power connector Abbildung 4. Gleichstromanschluß Hinweis Quick reference desktop system notes Formatting the driveDrives Setting the Scsi ID jumpersTerminating the drive Terminating the driveSetting terminator power jumpers Several other jumper options are available as illustrated Other applicable jumper optionsWD drives Using the J1 auxiliary jumper block Terminating the drive ST19171W shown ST19171W Other option jumpers are available as illustrated below WC/DC drives Option jumpers are available as illustrated below Applicable jumper optionsPage Page