Seagate ST9250424ASG, ST980414ASG, ST9320424AS manual Internet, Presales Support, Technical Support

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6.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 7200 FDE.1 SATA Product Manual, Rev. A

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Contents Momentus 7200 FDE.1 Sata Page Contents Seagate Technology support services Serial ATA interfaceCompatibility summary List of Figures Page System requirements IntroductionFDE drive feature list Security feature matrixAbout Momentus 7200 FDE.1 Sata disc drives FDE benefitsDrive state upon shipment Momentus 7200 FDE.1 Sata Product Manual, Rev. a Specification summary table Drive specificationsSystem will display the warranty information for your drive LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383Drive specification Physical characteristicsPhysical organization Recording and interface technologyStart/stop times Seek timeTypical seek times msec Read Time to ready Typical Max @ 25CPower specifications Typical current profile Conducted noiseVoltage tolerance Power management modes Power-management modesActive mode Idle modeEnvironmental specifications Operating shock ShockNonoperating shock VibrationElectromagnetic immunity AcousticsTest for Prominent Discrete Tones PDTs Idle Performance seekPerformance Reference Test Description Level Standard Safety certification Free Fall Protection featureMeasurement type Specification ReliabilityKorean RRL Electromagnetic compatibilityAustralian C-Tick N176 FCC verificationPage Environmental protection European Union Restriction of Hazardous Substances RoHSChina Restriction of Hazardous Substances RoHS Directive Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensionsMomentus 7200 FDE.1 Sata drive label example Drive integrationDrive installation Security Erase--ATA security commandsSecure Erase procedure Consumer usagePage Serial ATA interface Serial ATA connector pin definitions SignalPin Function Definition Word Content ATA Security policy exceptionsATA Security Erase Unit bits DriveTrust Mode support DriveTrust IdentifyIdent Value BIT set Bit Description Full Disc Encryption Identify Full Disc Encryption supportSupported ATA commands Supported commandsNormal Commands Read LOG EXT SET MAX Freeze Lock ATA Security API DriveTrust Security API Code Command Locked Unlocked FrozenWord Description Value Identify Device commandXxxxH Description if bit is set to Bit Word Bit Word Ultra DMA mode 0 is supportedBit Word Set Features command0CH Set Features command values7 S.M.A.R.T. commands M.A.R.T. commandsCode in features register A.R.T. command Momentus 7200 FDE.1 Sata Product Manual, Rev. a System Compatibility using WIndows XP SP2 Installation considerationsBios versions tested in ATA Security mode Tested Bios versions with Windows XP SP2AMD Phoenix Award Dell AMI VVPGI635 DriveTrust compatibility verification DriveTrust compatibility BiosTian YI F30A ATA Operating system versions tested Compatibility test configurations Supported operating systemsManufacturer Version/Release Internet Presales SupportTechnical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE TPI Momentus 7200 FDE.1 Sata Product Manual, Rev. a Page Seagate Technology LLC