Seagate Drive Not Ready Conditions and Diagnostic Tests for ST900MM0036

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A Drive Not Ready condition is reported by the drive under the following conditions:

Motor will not spin

Motor will not lock to speed

Servo will not lock on track

Drive cannot read configuration tables from the disk

In these conditions, the drive responds to a Test Unit Ready command with an 02/04/00 or 02/04/03 code.

5.2.6.2.2Invoking DST

To invoke DST, submit the Send Diagnostic command with the appropriate Function Code (001b for the short test or 010b for the extended test) in bytes 1, bits 5, 6, and 7.

5.2.6.2.3Short and extended tests

DST has two testing options:

1.short

2.extended

These testing options are described in the following two subsections.

Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.

Short test (Function Code: 001b)

The purpose of the short test is to provide a time-limited test that tests as much of the drive as possible within 120 seconds. The short test does not scan the entire media surface, but does some fundamental tests and scans portions of the media. A complete read/verify scan is not performed and only factual failures will report a fault condition. This option provides a quick confidence test of the drive.

Extended test (Function Code: 010b)

The objective of the extended test option is to empirically test critical drive components. For example, the seek tests and on-track operations test the positioning mechanism. The read operation tests the read head element and the media surface. The write element is tested through read/write/read operations. The integrity of the media is checked through a read/verify scan of the media. Motor functionality is tested by default as a part of these tests.

The anticipated length of the Extended test is reported through the Control Mode page.

5.2.6.2.4Log page entries

When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created by inserting a new self-test parameter block at the beginning of the self-test results log parameter section of the log page. Existing data will be moved to make room for the new parameter block. The drive reports 20 param- eter blocks in the log page. If there are more than 20 parameter blocks, the least recent parameter block will be deleted. The new parameter block will be initialized as follows:

1.The Function Code field is set to the same value as sent in the DST command

2.The Self-Test Results Value field is set to Fh

3.The drive will store the log page to non-volatile memory

After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self- Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive passed with no errors detected by the DST. If the field is not set to zero, the test failed for the reason reported in the field.

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Savvio 10K.4 FC Product Manual, Rev. A

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Contents Savvio 10K.4 FC ST9600204FC ST9450404FCRevision history Rev. a 03/26/10 Initial releaseContents Installation Seagate Technology support services Savvio 10K.4 FC Product Manual, Rev. a Scope Standards, compliance and reference documents StandardsElectromagnetic compatibility Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS Reference documents Ncits TR-19General description Standard features Media descriptionPerformance ReliabilityFormatted capacities Factory-installed options User-installed accessoriesProgrammable drive capacity Performance characteristics Internal drive characteristicsAccess time Seek performanceFormat command execution time minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache controlCache operation Caching write data Prefetch operationReliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting control Determining ratePredictive failures Thermal monitorState of the drive prior to testing Temperature Log Page 0DhDrive Self Test DST DST failure definitionInvoking DST Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct warranty AbortPhysical/electrical specifications PowerChoiceTM power managementPowerChoice modes AC power requirements DC power requirements DC power requirements for ST9600204FC model 2Gb 4Gb AmpsDC power requirements for ST9450404FC model 2Gb 4Gb Amps General DC power requirement notes Power sequencingConducted noise immunity Current profiles Savvio 10K.4 FC Product Manual, Rev. a Power dissipation ST9600204FCST9450404FC Temperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. Operating Shock and vibrationShock Package size Packaged/product weight Drop height Recommended mountingAir cleanliness Vibration a. Operating-normalAcoustics Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Mechanical specifications Mounting configuration dimensionsDefect and error management Drive internal defects/errorsDrive error recovery procedures 77.87 FC-AL system errors Background Media ScanMedia Pre-Scan Deferred Auto-Reallocation Idle Read After WriteInstallation Drive ID/option selectionDrive orientation CoolingDrive mounting Air flowGrounding FC-AL features Fibre Channel link service framesLink services supported Type of frame Interface requirementsFibre Channel task management functions Fibre Channel task management responsesFC Scsi FCP response codes Function name Response code Fibre Channel port login NPort login Plogi payload BytesFibre Channel port login accept Fibre Channel Process LoginNPort Login Accept ACC payload Bytes Process Login Plri payloadFibre Channel Process Login Accept Fibre Channel fabric loginProcess Login Accept ACC payload Bytes Fabric Login Flogi payload BytesFibre Channel fabric accept login Fabric Login Accept ACC payload BytesDual port support Fibre Channel Arbitrated Loop optionsFC-AL options supported Option SupportedScsi commands supported Supported commands Command code Command nameVerify error recovery page 07h Savvio 10K.4 FC Product Manual, Rev. a Temperature page 0Dh Mode Sense data Inquiry dataSavvio 10K.4 FC inquiry data Bytes Data hex Page Mode Data Header 34 65 f8 70 00 00 02 Miscellaneous operating features and conditions Supported Feature or conditionPhysical characteristics FC-AL physical interfacePhysical description Connector requirements Electrical descriptionPin descriptions FC-SCA pin descriptions Pin Signal name Signal type FC-AL transmitters and receiversPower Fault LED OutEnable port bypass signals Active LED OutMotor start controls Parallel Enclosure Services Interface ESI 11 SEL6 through SEL0 ID linesAlpa SEL ID Signal characteristics TTL input characteristicsDevice control codes LED driver signals FC Differential outputFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Seagate Technology support services Warranty Support Direct.seagate.com Spp.seagate.comWeb Technical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Presales SupportSavvio 10K.4 FC Product Manual, Rev. a Index FCP Flogi Plogi Page See also cooling Page Seagate Technology LLC