Seagate ST900MM0026, ST9600204FC, ST9450404FC, ST300MM0026, ST900MM0036 manual Abort, Product warranty

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The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

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Contents ST9600204FC ST9450404FC Savvio 10K.4 FCRev. a 03/26/10 Initial release Revision historyContents Installation Seagate Technology support services Savvio 10K.4 FC Product Manual, Rev. a Scope Standards Standards, compliance and reference documentsElectromagnetic compatibility Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS Ncits TR-19 Reference documentsGeneral description Media description Standard featuresReliability PerformanceFormatted capacities User-installed accessories Factory-installed optionsProgrammable drive capacity Internal drive characteristics Performance characteristicsAccess time Seek performanceGeneral performance characteristics Format command execution time minutesStart/stop time Prefetch/multi-segmented cache controlCache operation Prefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Determining rate Reporting controlPredictive failures Thermal monitorTemperature Log Page 0Dh State of the drive prior to testingDrive Self Test DST DST failure definitionShort and extended tests Invoking DSTShort test Function Code 001b Extended test Function Code 010bAbort Product warrantyPowerChoiceTM power management Physical/electrical specificationsPowerChoice modes AC power requirements DC power requirements for ST9600204FC model 2Gb 4Gb Amps DC power requirementsDC power requirements for ST9450404FC model 2Gb 4Gb Amps Power sequencing General DC power requirement notesConducted noise immunity Current profiles Savvio 10K.4 FC Product Manual, Rev. a ST9600204FC Power dissipationST9450404FC Environmental limits Temperature a. OperatingRelative humidity Shock and vibration Effective altitude sea level a. OperatingShock Recommended mounting Package size Packaged/product weight Drop heightVibration a. Operating-normal Air cleanlinessAcoustics Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Mounting configuration dimensions Mechanical specificationsDrive internal defects/errors Defect and error managementDrive error recovery procedures 77.87 Background Media Scan FC-AL system errorsMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive ID/option selection InstallationDrive orientation CoolingAir flow Drive mountingGrounding Fibre Channel link service frames FC-AL featuresLink services supported Type of frame Interface requirementsFibre Channel task management responses Fibre Channel task management functionsFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginFibre Channel Process Login Fibre Channel port login acceptNPort Login Accept ACC payload Bytes Process Login Plri payloadFibre Channel fabric login Fibre Channel Process Login AcceptProcess Login Accept ACC payload Bytes Fabric Login Flogi payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginFibre Channel Arbitrated Loop options Dual port supportFC-AL options supported Option SupportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Savvio 10K.4 FC Product Manual, Rev. a Temperature page 0Dh Inquiry data Mode Sense dataSavvio 10K.4 FC inquiry data Bytes Data hex Page Mode Data Header 34 65 f8 70 00 00 02 Supported Feature or condition Miscellaneous operating features and conditionsFC-AL physical interface Physical characteristicsPhysical description Electrical description Connector requirementsPin descriptions FC-AL transmitters and receivers FC-SCA pin descriptions Pin Signal name Signal typeFault LED Out PowerActive LED Out Enable port bypass signalsMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESIAlpa SEL ID TTL input characteristics Signal characteristicsDevice control codes FC Differential output LED driver signalsFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Warranty Support Direct.seagate.com Spp.seagate.com Seagate Technology support servicesWeb Data Recovery Services Authorized Service Centers Technical Support Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Presales SupportSavvio 10K.4 FC Product Manual, Rev. a Index FCP Flogi Plogi Page See also cooling Page Seagate Technology LLC
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