Seagate ST9500430SS Seagate Technology support services, Seagate Online Support and Services

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1.0Seagate Technology support services

SEAGATE ONLINE SUPPORT and SERVICES

For information regarding products and services, visit http://www.seagate.com/www/en-us/about/contact_us/

Available services include:

Presales & Technical support

Global Support Services telephone numbers & business hours

Authorized Service Centers

For information regarding Warranty Support, visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding Data Recovery Services, visit http://www.i365.com

For Seagate OEM & Distribution partner portal, visit https://direct.seagate.com/portal/system

For Seagate reseller portal, visit http://spp.seagate.com

Constellation SAS Product Manual, Rev. E

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Contents ST9500432SS ST9500430SSST9500431SSStandard Model Self-Encrypting Drive Model SED Fips 140-2 ModelRevision history Contents Installation Defect and error managementAbout Fips About self-encrypting drives Interface requirementsPower Constellation SAS Product Manual, Rev. E GB model current profiles List of FiguresConstellation SAS Product Manual, Rev. E Seagate Online Support and Services Seagate Technology support servicesScope Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCEuropean Union Restriction of Hazardous Substances RoHS Reference documentsGeneral description Media description Standard featuresReliability PerformanceFormatted capacities Programmable drive capacityFactory-installed options Internal drive characteristics Performance characteristicsSeek performance characteristics Access timeStart/stop time General performance characteristicsCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesProduct warranty ShippingProduct repair and return information Physical/electrical specifications PowerChoiceTM power managementPowerChoice modes DC power requirements AC power requirementsPage General DC power requirement notes Power sequencingConducted noise immunity GB model current profiles Current profilesST9500430SS, ST9500431SS and ST9500432SS in 3 Gbit operation Power dissipationST9500430SS, ST9500431SS and ST9500432SS in 6 Gbit operation Environmental limits Temperature a. OperatingEffective altitude sea level a. Operating Relative humidityShock and vibration ShockPage Recommended mounting Air cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mounting configuration dimensions Mechanical specificationsAbout Fips PurposeLevel 2 security Admin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Default passwordDrive locking Data bandsPower requirements Authenticated firmware downloadSupported commands Cryptographic eraseDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Mode Sense data Inquiry dataConstellation inquiry data Page Mode Data Header Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification ComplianceDifferential signals General interface characteristicsConstellation SAS Product Manual, Rev. E Numerics IndexKCC Msid Mtbf See also cooling Page Constellation SAS Product Manual, Rev. E Page Seagate Technology LLC