Seagate ST9500431SS, ST9500430SS manual Reliability and service, Seek errors, Interface errors

Page 23

6.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

6.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

6.2Reliability and service

You can enhance the reliability of Constellation disc drives by ensuring that the drive receives adequate cool- ing. Section 7.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 11.2 provides recommended air-flow information.

6.2.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)

The production disc drive shall achieve an AFR of 0.73% (MTBF of 1,200,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 7.5. Oper- ation at case temperatures outside the specifications in Section 7.5 may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.

The AFR (MTBF) specification is based on the following assumptions for Enterprise Storage System environ- ments:

8760 power-on hours per year.

250 average on/off cycles per year.

Operations at nominal voltages.

Systems will provide adequate cooling to ensure the case temperatures specified in Section 7.5 are not exceeded. Temperatures outside the specifications in Section 7.5 will increase the product AFR and decrease the MTBF.

6.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

6.2.3Hot plugging the drive

When a disc is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the drive does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Constellation SAS Product Manual, Rev. E

15

Image 23
Contents SED Fips 140-2 Model ST9500430SSST9500431SSST9500432SS Standard Model Self-Encrypting Drive ModelRevision history Contents Interface requirements Defect and error managementInstallation About Fips About self-encrypting drivesPower Constellation SAS Product Manual, Rev. E GB model current profiles List of FiguresConstellation SAS Product Manual, Rev. E Seagate Online Support and Services Seagate Technology support servicesScope Electromagnetic susceptibility Applicable standards and reference documentationStandards Electromagnetic compatibilityKorean KCC Electromagnetic complianceElectromagnetic compliance for the European Union Australian C-TickEuropean Union Restriction of Hazardous Substances RoHS Reference documentsGeneral description Media description Standard featuresProgrammable drive capacity PerformanceReliability Formatted capacitiesFactory-installed options Access time Performance characteristicsInternal drive characteristics Seek performance characteristicsStart/stop time General performance characteristicsCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsReporting control 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Temperature Log Page 0Dh Parameter Code DescriptionPredictive failures Implementation State of the drive prior to testingDrive Self Test DST DST failure definitionLog page entries Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct repair and return information Product warrantyShipping PowerChoice modes Physical/electrical specificationsPowerChoiceTM power management DC power requirements AC power requirementsPage Conducted noise immunity General DC power requirement notesPower sequencing GB model current profiles Current profilesST9500430SS, ST9500431SS and ST9500432SS in 3 Gbit operation Power dissipationST9500430SS, ST9500431SS and ST9500432SS in 6 Gbit operation Environmental limits Temperature a. OperatingShock Relative humidityEffective altitude sea level a. Operating Shock and vibrationPage Recommended mounting Corrosive environment Air cleanlinessVibration a. Operating-normal Acoustics Mounting configuration dimensions Mechanical specificationsLevel 2 security About FipsPurpose Data encryption Controlled accessAdmin SP About self-encrypting drivesData bands Default passwordRandom number generator RNG Drive lockingCryptographic erase Authenticated firmware downloadPower requirements Supported commandsDrive error recovery procedures Defect and error managementDrive internal defects/errors SAS system errors Deferred Auto-Reallocation Background Media ScanMedia Pre-Scan Idle Read After Write Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Constellation inquiry data Mode Sense dataInquiry data Page Mode Data Header Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features SAS physical interface Datum B Section C C Section a a Pin descriptions Physical characteristicsConnector requirements Electrical descriptionReady LED Out Signal characteristicsPower SAS transmitters and receiversGeneral interface characteristics SAS-2 Specification ComplianceLED drive signal Differential signalsConstellation SAS Product Manual, Rev. E Numerics IndexKCC Msid Mtbf See also cooling Page Constellation SAS Product Manual, Rev. E Page Seagate Technology LLC