Seagate ST9500430SS, ST9500432SS, ST9500431SS manual SAS system errors

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The drive firmware error recovery algorithms consist of 12 levels for read recoveries and five levels for write. Each level may consist of multiple steps, where a step is defined as a recovery function involving a single re- read or re-write attempt. The maximum level used by the drive in LBA recovery is determined by the read and write retry counts.

Table 3 equates the read and write retry count with the maximum possible recovery time for read and write recovery of individual LBAs. The times given do not include time taken to perform reallocations. Reallocations are performed when the ARRE bit (for reads) or AWRE bit (for writes) is one, the RC bit is zero, and the recov- ery time limit for the command has not yet been met. Time needed to perform reallocation is not counted against the recovery time limit.

When the RC bit is one, reallocations are disabled even if the ARRE or AWRE bits are one. The drive will still perform data recovery actions within the limits defined by the Read Retry Count, Write Retry Count, and Recovery Time Limit parameters. However, the drive does not report any unrecovered errors.

Table 3: Read and write retry count maximum recovery times

 

Maximum recovery time per

Read retry count

LBA (cumulative, msec)

 

 

 

 

0

108.29

 

 

1

124.95

 

 

2

424.83

 

 

3

458.15

 

 

4

483.14

 

 

5

590.16

 

 

6

644.92

 

 

7

711.56

 

 

8

898.54

 

 

9

1049.49

 

 

10

1116.13

 

 

11

1174.44

 

 

12 (default)

2311.47

 

 

Write retry count

Maximum recovery time per

LBA (cumulative, msec)

 

 

0

23.94

 

 

1

35.91

 

 

2

55.86

 

 

3

67.83

 

 

4

119.79

 

 

5 (default)

147.72

 

 

Setting these retry counts to a value below the default setting could result in degradation of the unrecovered error rate. For example, suppose the read/write recovery page has the RC bit = 0, the read retry count set to 4, and the recovery time limit set to 450. A 4-block read command can take up to 483.14 msec recovery time for each block and a maximum of 450 msec recovery for all four blocks. If either of these limits is reached and a block has not yet been recovered, the command will end with Check Condition status and an unrecoverable read error will be reported.

10.3SAS system errors

Information on the reporting of operational errors or faults across the interface is given in the SAS Interface Manual. The SSP Response returns information to the host about numerous kinds of errors or faults. The Receive Diagnostic Results reports the results of diagnostic operations performed by the drive.

Status returned by the drive to the initiator is described in the SAS Interface Manual. Status reporting plays a role in systems error management and its use in that respect is described in sections where the various com- mands are discussed.

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Constellation SAS Product Manual, Rev. E

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Contents ST9500430SSST9500431SS ST9500432SSStandard Model Self-Encrypting Drive Model SED Fips 140-2 ModelRevision history Contents Defect and error management InstallationAbout Fips About self-encrypting drives Interface requirementsPower Constellation SAS Product Manual, Rev. E List of Figures GB model current profilesConstellation SAS Product Manual, Rev. E Seagate Technology support services Seagate Online Support and ServicesScope Applicable standards and reference documentation StandardsElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean KCCReference documents European Union Restriction of Hazardous Substances RoHSGeneral description Standard features Media descriptionPerformance ReliabilityFormatted capacities Programmable drive capacityFactory-installed options Performance characteristics Internal drive characteristicsSeek performance characteristics Access timeGeneral performance characteristics Start/stop timePrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operationReliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor State of the drive prior to testing Drive Self Test DSTDST failure definition ImplementationShort and extended tests Short test Function Code 001bExtended test Function Code 010b Log page entriesProduct warranty ShippingProduct repair and return information Physical/electrical specifications PowerChoiceTM power managementPowerChoice modes AC power requirements DC power requirementsPage General DC power requirement notes Power sequencingConducted noise immunity Current profiles GB model current profilesPower dissipation ST9500430SS, ST9500431SS and ST9500432SS in 3 Gbit operationST9500430SS, ST9500431SS and ST9500432SS in 6 Gbit operation Temperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. OperatingShock and vibration ShockPage Recommended mounting Air cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mechanical specifications Mounting configuration dimensionsAbout Fips PurposeLevel 2 security Controlled access Admin SPAbout self-encrypting drives Data encryptionDefault password Random number generator RNGDrive locking Data bandsAuthenticated firmware download Power requirementsSupported commands Cryptographic eraseDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Supported commandsSupported commands Supported commands Supported commands Mode Sense data Inquiry dataConstellation inquiry data Page Mode Data Header Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Physical characteristics Connector requirementsElectrical description Pin descriptionsSignal characteristics PowerSAS transmitters and receivers Ready LED OutSAS-2 Specification Compliance LED drive signalDifferential signals General interface characteristicsConstellation SAS Product Manual, Rev. E Index NumericsKCC Msid Mtbf See also cooling Page Constellation SAS Product Manual, Rev. E Page Seagate Technology LLC