Seagate ST92011A, ST94811A manual Seagate Technology support services, Internet, Presales Support

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6.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.1 Product Manual, Rev. F

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Contents ST94011A ST94811A ST92011A ST92811A MomentusPage Contents Momentus 5400.1 Product Manual, Rev. F List of Figures Momentus 5400.1 Product Manual, Rev. F Momentus 5400.1 disc drive IntroductionMomentus 5400.1 Product Manual, Rev. F Drive specification ST94011A ST94811A ST92011A ST92811A Drive specificationsSpecification summary SpecificationsSpecifications Physical organization Default logical geometryLBA mode Formatted capacityPhysical characteristics Technology SpecificationRecording and interface technology Time to ready Typical Max Seek timeTime to ready Typical seek times msec Read WritePower specifications Typical current profile Conducted noiseVoltage tolerance Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityKorean RRL Australian C-Tick N176FCC verification Page Master/slave configuration Configuring and mounting the driveHandling and static discharge precautions Jumper settingsCable-select option Drive mountingCable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorSupported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Supported commands Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordFeatures register values Set Features command4 S.M.A.R.T. commands Supported S.M.A.R.T. commandsCode in features register A.R.T. command Momentus 5400.1 Product Manual, Rev. F Tested systems Installation considerationsCompatibility summary System CompatibilityOperating systems tested Bios versions testedTested Bios versions Operating system versions testedVendor Application Compatibility test configurationsSoftware utilities Other certificationMomentus 5400.1 Product Manual, Rev. F Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Numerics IndexPage Page Momentus 5400.1 Product Manual, Rev. F Page Seagate Technology LLC
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