Seagate 545XE, 275XE manual Screen remains blank when you power up the system

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Medalist XE Family Installation Guide, Rev. A

Check for I/O address conflicts. To isolate the conflict, first verify that the drive and host adapter are compatible with your computer by removing all the peripheral adapter cards (power must be off) except for the video card. Then reinstall the drive and host adapter card. If this is successful, reinstall the other peripherals one at a time until the conflict reoccurs.

After you have isolated the source of the address conflicts, you can resolve the conflict by changing the I/O address of the peripheral that appears to cause the conflict.

If your drive was installed with EZ-Drive, the special instruction in the boot sequence on Drive C may have been bypassed. Remove the diskette and reboot. Follow the instructions in “Booting with a diskette” on page 15 on booting with a diskette.

The dealer partitioned and high-level formatted the drive for you in the store. Later, you installed the drive and it does not respond.

Reboot the computer and make sure the drive spins up.

Check all cables.

Make sure the power supply is adequate for system needs.

Use the same version of DOS within all partitions. Make sure the DOS version the dealer used to partition and high-level format the drive is the same as the version you have installed on your computer. If it isn’t, see your dealer.

Verify the System Setup drive type value. You must install the drive using the same drive type or translation geometry that your dealer used to partition the drive.

Check for I/O address conflicts between peripheral cards.

Check for viruses.

The screen remains blank when you power up the system.

Make sure the monitor is plugged in and turned on.

Check all cards. Make sure the video card is seated in its slot and secured with mounting screws.

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Contents 275xe, 545xe ATA Interface Drives Contents Read before you begin ST3660A free installation software Quick software transferJumpers and connectors Installing the drive Configuring the driveAttaching cables Connect the remote LED optionalInstalling drives in computers that use cable-select Mounting the driveConfiguring the computer Mbyte system-capacity limitModel Mbytes Cyl Heads Sectors Setup Standard installationTranslation geometry Partitioning and formatting the drive Low-level formattingPartitioning High-level formattingTransferring the installation software Transferring and using the installation softwareType format a/s Using the installation software Type seamovePage Medalist XE Family Installation Guide, Rev. a Hold the Ctrl key down to boot from a floppy Booting with a diskette after EZ-Drive is installedInstalling multiple partitions Hold the Ctrl key down to boot from a floppy Page Basic troubleshooting Advanced troubleshooting System does not recognize the driveScreen remains blank when you power up the system System error message, Drive not Ready, appears System error message, HDD controller failure appears Disabling EZ-Drive Disabling Maximum Overdrive SeaBOARD Technical support servicesLocation Modem number Seagate Technical Support FAX /438-8137 SeaFAXLocation Telephone number SeaFONE /438-8222Seagate CompuServe forum Storing and shipping your drive Drive in an approved package