Seagate ST34573N/W/WD/LW/WC/LC, ST39173N/W/WD/LW/WC/LC manual Customer Service CSO

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Barracuda 9LP Installation Guide, Rev. E

11

Customer Service (CSO)

Warranty Repair

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized Service Centers

If your live outside the U.S., you can contact an Authorized Ser- vice Center for service or repair.

USA/Canada/Latin America Support Services

Presales Support

Disc:

1-877-271-3285 or

FAX: +1-405-936-1683

 

+1-405-936-1210

 

Tape:

1-800-626-6637 or

FAX: +1-714-641-2410

 

+1-714-641-2500

 

Technical Support (SeaFONE)

1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)

FAX: Disc: +1-405-936-1685; Tape: +1-405-936-1683

SeaFAX 1-800-SEAGATE

SeaTDD +1-405-936-1687

SeaBOARD Disc: +1-405-936-1600; Tape: +1-405-936-1630

Warranty Repair

USA/Canada

1-800-468-3472

FAX: +1-405-949-6740

Latin America

+1-405-949-7758

FAX: +1-405-949-6738

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Contents ST39173N/W/WD/LW/WC/LC ST34573N/W/WD/LW/WC/LC Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Barracuda 9LP Installation Guide, Rev. E Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance Australian C-Tick Electromagnetic compliance for the European UnionSeagate Technology support services Presales Support Customer Service CSO European Support Services Africa/Middle East Support Services 14Barracuda 9LP Installation Guide, Rev. E General description RPM Drive characteristicsDCX DC power requirements Amps, single-ended ST39173N/W/WCDCX ST39173LW/LC ST34573LW/LC DC power requirements Amps, multimodeDimensions of the drive General information Drive modelsScsi ID jumpers Drive termination Circuits and data path widths Terminator powerCable characteristics for single-ended I/O circuits Cable characteristics for differential I/O circuits Fifty pin I/O connection to drive Multiple drive connection to host adapter Multiple-drive connection to host adapter Barracuda 9LP Installation Guide, Rev. E Providing adequate cooling Kühlung des Systems Suggested air flow Abbildung 4. Empfohlener Luftstromverlauf Installation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesPage DC power connector Abbildung 5. Gleichstromanschluß Hinweis Barracuda 9LP Installation Guide, Rev. E Mounting configuration dimensions Formatting the drive Quick reference desktop system notes Drives Setting the Scsi ID jumpersTerminating the drive Terminating the driveSetting terminator power jumpers Additional jumper options Other applicable jumper optionsWD/LW drives Setting the Scsi ID on model W/WD drivesHost Alternate Terminating the drive W model shown WD drivesWD model drives Additional jumper options for W, WD, and LW drives Additional jumper option for LW drives LW drivesWC/LC drives Applicable jumper options WC drivesJumper options for LC drives LC drivesAdditional jumper options for LC drives Page