Western Telematic Data/FaxModem manual Customer Service

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8. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When calling, please be prepared to give the name and make of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

949-586-9950

Toll Free: 1-800-854-7226

Fax: 949-583-9514 http://www.wti.com

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Contents RMM Sterling Irvine California 949 586-9950 Toll Free Front Panel IntroductionUnit Description Front Panel IndicatorsATZ3 OperationVolt DC Power Option InstallationDip Switch Settings RMM User’s Guide Command Function/Options Command SummaryDials the specified phone number Sr.b=n Sets result code displayed. Default is Resets modem based on current DIP Switch settings Loads a read-only non-programmable Sets connect speed. If connection cannot be established Begins test modes Zn=s Registers Register Default FunctionDefault Function Bit Value Enables ITU-T V.21 modulation at Call Indicate enabled Register Default Power SpecificationsCustomer Service Trademark and Copyright Information