Tut Systems manual SMS2000 and Property Management Systems PMS, Setting the PMS Server

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SMS2000 and Property Management Systems

Chapter 14 - SMS2000 and Property Management Systems (PMS)

For hotels desiring PMS billing, the SMS2000 and the OCS can be configured to send billing records to the PMS. Both SMS2000 and the OCS are involved in PMS billing. The SMS2000 is physically connected to the PMS and handles the serial port line protocol to the PMS. The OCS builds the PMS messages and forwards changes to the SMS2000 for transfer to the PMS. Only one PMS can be configured per property.

To configure the OCS for PMS billing, see the OCS User’s Guide.

Setting the PMS Server

Note: The OCS is required for PMS billing. The SMS2000 requires the OCS to store the information for mapping room name to location and to ensure accurate billing in case of PMS failures.

Note: This command is normally not required because the OCS automatically configures the PMS server interface on the SMS2000.

While the PMS server can be fully configured through both the SMS2000 and the OCS, the OCS overwrites the SMS2000 configuration when it connects to the SMS2000. All parameters are optional since the OCS sets the parameters, but there are two circumstances that require setting one or more parameters at the SMS2000:

When configured for PMS, the SMS2000 uses its second com port to send billing information to the PMS. To test the second SMS2000 com port without using other equipment, enter the set pms-servercommand with mode=tty and tty_debug=on.

Then reboot the SMS2000. A message is printed using the serial mode you specified.

Note: Before using the SMS2000 with a PMS server attached, be sure to set tty_debug=off.

The strict_timers option is not set by the OCS. When disabled (the default), the strict- timers option allows the SMS2000 to ignore the responses from the PMS that are too quick based on ACK-NAK or ENQ-ACK-NAK timing requirements. If you configure strict-timersto on, the SMS2000 rejects all messages that are too quick.

However, the default selection of Off should be fine in all cases.

To configure the serial interface to the hotel Property Management System (PMS) server, use this command:

set pms-server

[baud_rate=baud_rate] [data_bits={7 8}] [stop_bits={1 2}] [parity=value]

[delay=value] [message_buffer_size=value] [protocol=value] [tty_debug={off on}] [bcc_count={1 2}] [strict_timers={true false}] [ tty_prefix="chars"] [tty_suffix="chars"] [ack_val=value] [nak_val=value] [enq_val=value] [check_bcc={true false}] [hw_flow_control={0 1}]

For example, to disable the tty_debug mechanism type:

sms2000% set pms-server tty_debug=off

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Contents TUT Systems SMS2000 User Guide SMS2000 User’s Guide SMSUser’s Guide Contents Connectivity and Testing Configuring SmtpConfiguring NTP Configuring Snmp PollingAuthorization Authentication Configuring the Command ServerAuthentication Authentication with RadiusSMS2000 Rules Using Rule PrioritiesConfiguring Radius GroupsSMS2000 Status Attributes and Statistics Using Both Radius and OCS AuthenticationWeb Proxy Settings SMS2000 Troubleshooting ProceduresList of Figures Radius Attributes in Access-Accept PacketsList of Tables Related Documentation PrefaceAudience Documentation available for this ReleaseIntroduction Subscriber Management FeaturesIntroduction Subscriber Management Components Subscriber Management ComponentsOCS SMS2000Introduction User Interface Getting StartedStyle Conventions Accessing Help for CommandsFor example restore config web original-confi g Ifconfig portnumber ipaddress /masklenCursor Motion Keystrokes Cursor MovementEstablishing a Connection Via a Serial Interface Initial ConfigurationClick Configure Establishing a Connection with the SMS2000Establishing a Connection Via Telnet Initial Configuration Setting the Quick Configuration Initial ConfigurationChanging Your Password Saving the Configuration Setting the HostnameDisabling Authentication Reboot Rebooting the SystemVerifying the Configuration Set config-mailrecipient@SMTPserver SMTPserver System AdministrationConfiguration E-Mail Settings Setting the Default Configuration E-mailCommitting Configuration Changes Configuration and System File ToolsMailing the Current Configuration Deleting the Configuration E-mailCommit noauto Automatically Committing Configuration ChangesDisabling Automatic Configuration Changes Commit autoRestoring a Previous Configuration Saving a ConfigurationLoading a Configuration File Deleting the Smtp Server Configuring SmtpRestoring the Default Configuration Setting the Smtp ServerSet smtpid on off Configuring NTPSetting the Smtp ID Setting the TimezoneEnabling Snmp Polling Configuring Snmp PollingConfiguring the NTP server Setting the TimeSnmp-pollmacaddress Testing to See if Snmp Polling will WorkDisabling Snmp Polling System Tools Connectivity and TestingTesting Connectivity Setting Specialized System OptionsPort-definition mixed tut vlan Setting and Deleting Static PortsDefining Ports Leftrighthelp ?Displaying Log Messages Disconnecting a Session on a PortSetting the Syslog Server Event TrackingExiting the Management Session System Administration ToolsDisplaying Version Information Keys Changing a PasswordDisplaying Control Keys PasswdSnmp System Location Snmp ManagementSnmp Agent Snmp System ContactSnmp Trap Recipient Snmp CommunityShow snmp trap-recipient Troubleshooting ToolsSystem Information Tools SMS2000% snmp delete trap-recipientSetting the ARP Polling Period Subscriber Connectivity CommandsUpgrades Setting the ARP Failure LimitArchiving SMS2000 Firmware and distributing it from a Server Upgrading from Tut Systems’ WebsiteLoading Another Image Verifying a Successful UpgradeReturning to an Older Firmware Version System Administration Authentication AuthenticationAdding the OCS as the Authentication Server Configuring the Command ServerSetting the Command Server for OCS Interaction Deleting the Command ServerAuth on Deleting an Authentication ServerTesting Authentication Auth add web url secret secret cmd-servAuth interval minutes off Setting the Authentication IntervalBypassing Authentication Auth off forcedweb authokurl blockallDeleting the Http Request Throttle Setting the Http Request ThrottleHttp Request Throttle Allow-NetsSet allow-netipaddress netmask dns-name Setting an Allow-NetSet authok url Setting the Automatic Redirection URLAutomatic Redirection URLs Deleting an Allow-NetDelete authok Authentication with RadiusDeleting the authok Adding a Radius ServerSyntax Description CommandUsage Guidelines Example DefaultDefault retrans-primary-only is Set nas-port-type Set NAS port type parameterSet nas-port-type integer Show status radius Example Testing Authentication on the Radius ServerConfiguring a Radius SSL Back Channel Show status radiusServer Functionality AuthorizationAuthorization AuthorizationSending Accounting Messages to a Syslog Server AccountingAccounting Deleting a Radius Accounting Server Radius Accounting ConfigurationConfiguring Accounting Parameters Sending Accounting Messages to a Radius ServerProvisioning ProvisioningBilling BillingGroup add groupname noinherit inherit groupname Service Creation Using Groups and RulesGroups Adding a GroupDeleting a Group Setting the Active Group ContextSubscribers that Cannot Support Authentication Setting Maximum Users Per PortSet rule rulename groupname priority rulestring SMS2000 RulesAdding a Rule Deleting a RuleIp=ipaddress ,netmask Rule Expression ComponentsIP Address MAC AddressTut=ipaddress-linenum*-portnum Not OperatorVlan=vlanida-vlanidb Expression and expression OperatorOr Operator ParenthesisUsing Rule Priorities Plug and Play With NAT IP AddressingIP Addressing Dhcp Pools Static Routable AddressesIP Multicasting Static Non-Routable AddressesUnderstanding 1to1 and 1to1 Unique IP Types Configuring IP TypesIptype default NAT static Dhcp 1to1 1to1Unique Set source-netstartaddress endaddress subnet-mask Setting a Source-NetDeleting a Configured Source-Net Source-NetsDhcp-server release macaddress Setting the DNS Server AddressCreating Dhcp Pools Removing a Dhcp AssignmentSet dns add ipaddress Static RoutesDeleting the DNS Server Address Adding RoutesSet lpr hostname off queuename maxpages maxbytes Setting up the LPR HostPrinting Obtaining the Radius Server Software Using SMS2000 with a Radius ServerConfiguring Radius Adding Users to the Radius Server Configuring Service ParametersAdding the SMS2000 as a Client on the Radius Server Radius Ports Using Real IP AddressesRadius Attributes Sent in Accounting Messages SMS2000 Status Attributes and StatisticsSMS2000 NAS File Radius Attributes Received in Access- Accept Packets Using Both Radius and OCS AuthenticationRadius Attributes Sent In Access Request Packets Shape xbps/rbps delete Setting Traffic ShapingDeleting Traffic Shaping Shape xbps/rbpsSMS2000 and Property Management Systems PMS Setting the PMS ServerTTY ACK-NAK ENQ-ACK-NAK Protocol ModesENQ-ACK-NAK Mode Loading Web Pages or Files Customizing SMS2000 Web Authentication with RadiusLoading and Deleting Customized Web Pages Files For GroupsImage Links Load web url defaultsPath Components Preserving the Web Form Customizing Web PagesUpgrading Deleting Web Pages or FilesWeb Page Redirection Size For Web Pages and External LinksReference Active Page ComponentsViewing Customizations Setting the Wpad Timeout Configuring Web Proxy SettingsWeb Proxy Settings Setting the Wpad CurlWeb Proxy Server Show proxy-ports Set proxy-ports portDelete proxy-ports port SMS2000 Troubleshooting Procedures SMS2000 TroubleshootingUnable to do credit card Snmp PollingMultiple frames opened BrowserLine Verify OCS screens offRadius Attributes in Access-Accept Packets Appendix a Radius Access-Accept Dictionary FileAppendix Appendix TUT Systems, Inc 100 Equipment Return and Repair Appendix B Technical Assistance and Customer SupportTechnical Support Internet TelephoneExclusive Remedies Appendix C SMS2000 Limited WarrantyHardware Limited Warranty Limitations of WarrantyFCC Radio Frequency Interference Statement Electrical Safety AdvisoryTut Systems, Inc., Customer Service Department AssistanceTUT Systems, Inc 104