Tut Systems SMS2000 manual Verifying a Successful Upgrade, Returning to an Older Firmware Version

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System Administration

Verifying a Successful Upgrade

1.After the SMS2000 reboots, telnet to the SMS2000.

Note If the new firmware fails to boot, the SMS2000 reloads the older firmware.

2.Login. Use the version command to verify that the release matches the upgrade version and the SMS2000 booted from the same location from which the new firmware was loaded.

This example shows that the SMS2000 booted from hda2.

sms2000% version

Release: SMS/2.3.2b4 30Sept01

server: SMS/2.3.2b4 30Sept01

config: SMS/2.3.2b4 30Sept01

kernel: SMS/2.1.2b4 30Sept01

Ports: 800/800

Reboot #657 - Booted from hda2 on Thur Sept 30 11:36:53 2001

vlan device: tulip; non-vlan: eepro100

hda1 - System http://www.tutsys.com/sms/sms-2-3-2b4.binLoaded

Fri May 6 10:30:10 2001

hda2 - System http://www.tutsys.com/sms/sms-2-3-2b4.binLoaded Thur Sept 30 11:35:17 2001

sms2000%

3.Use the show status command to verify that the system is operating normally. sms2000% show status

If you see: connect (/var/run/ppctl): Connection refused, the SMS2000 is not operating normally and the upgrade has failed. If for any reason the upgrade is unsuccessful, contact your support Representative.

Returning to an Older Firmware Version

The SMS2000 stores two firmware images. If the newer firmware image fails to start, the SMS2000 automatically boots from the older image. You can force the SMS2000 to boot the older image using the load sys command.

Loading Another Image

1.Use the version command to determine the image from which you want to boot.

2.Enter load sys 1 to load the image for hda1, or load sys 2 to load the image for hda2.

3.Reboot your SMS2000 system.

Note: If you download new firmware that fails to boot, the SMS2000 will boot from the older firmware. Do not manually instruct the SMS2000 to reload the

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Contents TUT Systems SMS2000 User Guide SMS2000 User’s Guide SMSUser’s Guide Contents Connectivity and Testing Configuring SmtpConfiguring NTP Configuring Snmp PollingAuthorization Authentication Configuring the Command ServerAuthentication Authentication with RadiusSMS2000 Rules Using Rule PrioritiesConfiguring Radius GroupsSMS2000 Status Attributes and Statistics Using Both Radius and OCS AuthenticationWeb Proxy Settings SMS2000 Troubleshooting ProceduresList of Tables Radius Attributes in Access-Accept PacketsList of Figures Related Documentation PrefaceAudience Documentation available for this ReleaseIntroduction Subscriber Management FeaturesIntroduction Subscriber Management Components Subscriber Management ComponentsOCS SMS2000Introduction User Interface Getting StartedStyle Conventions Accessing Help for CommandsFor example restore config web original-confi g Ifconfig portnumber ipaddress /masklenCursor Motion Keystrokes Cursor MovementEstablishing a Connection Via a Serial Interface Initial ConfigurationClick Configure Establishing a Connection with the SMS2000Establishing a Connection Via Telnet Initial Configuration Changing Your Password Initial ConfigurationSetting the Quick Configuration Disabling Authentication Setting the HostnameSaving the Configuration Verifying the Configuration Rebooting the SystemReboot Set config-mailrecipient@SMTPserver SMTPserver System AdministrationConfiguration E-Mail Settings Setting the Default Configuration E-mailCommitting Configuration Changes Configuration and System File ToolsMailing the Current Configuration Deleting the Configuration E-mailCommit noauto Automatically Committing Configuration ChangesDisabling Automatic Configuration Changes Commit autoLoading a Configuration File Saving a ConfigurationRestoring a Previous Configuration Deleting the Smtp Server Configuring SmtpRestoring the Default Configuration Setting the Smtp ServerSet smtpid on off Configuring NTPSetting the Smtp ID Setting the TimezoneEnabling Snmp Polling Configuring Snmp PollingConfiguring the NTP server Setting the TimeDisabling Snmp Polling Testing to See if Snmp Polling will WorkSnmp-pollmacaddress System Tools Connectivity and TestingTesting Connectivity Setting Specialized System OptionsPort-definition mixed tut vlan Setting and Deleting Static PortsDefining Ports Leftrighthelp ?Displaying Log Messages Disconnecting a Session on a PortSetting the Syslog Server Event TrackingDisplaying Version Information System Administration ToolsExiting the Management Session Keys Changing a PasswordDisplaying Control Keys PasswdSnmp System Location Snmp ManagementSnmp Agent Snmp System ContactSnmp Trap Recipient Snmp CommunityShow snmp trap-recipient Troubleshooting ToolsSystem Information Tools SMS2000% snmp delete trap-recipientSetting the ARP Polling Period Subscriber Connectivity CommandsUpgrades Setting the ARP Failure LimitArchiving SMS2000 Firmware and distributing it from a Server Upgrading from Tut Systems’ WebsiteReturning to an Older Firmware Version Verifying a Successful UpgradeLoading Another Image System Administration Authentication AuthenticationAdding the OCS as the Authentication Server Configuring the Command ServerSetting the Command Server for OCS Interaction Deleting the Command ServerAuth on Deleting an Authentication ServerTesting Authentication Auth add web url secret secret cmd-servAuth interval minutes off Setting the Authentication IntervalBypassing Authentication Auth off forcedweb authokurl blockallDeleting the Http Request Throttle Setting the Http Request ThrottleHttp Request Throttle Allow-NetsSet allow-netipaddress netmask dns-name Setting an Allow-NetSet authok url Setting the Automatic Redirection URLAutomatic Redirection URLs Deleting an Allow-NetDelete authok Authentication with RadiusDeleting the authok Adding a Radius ServerSyntax Description CommandDefault retrans-primary-only is DefaultUsage Guidelines Example Set nas-port-type integer Set NAS port type parameterSet nas-port-type Show status radius Example Testing Authentication on the Radius ServerConfiguring a Radius SSL Back Channel Show status radiusServer Functionality AuthorizationAuthorization AuthorizationAccounting AccountingSending Accounting Messages to a Syslog Server Deleting a Radius Accounting Server Radius Accounting ConfigurationConfiguring Accounting Parameters Sending Accounting Messages to a Radius ServerProvisioning ProvisioningBilling BillingGroup add groupname noinherit inherit groupname Service Creation Using Groups and RulesGroups Adding a GroupDeleting a Group Setting the Active Group ContextSubscribers that Cannot Support Authentication Setting Maximum Users Per PortSet rule rulename groupname priority rulestring SMS2000 RulesAdding a Rule Deleting a RuleIp=ipaddress ,netmask Rule Expression ComponentsIP Address MAC AddressVlan=vlanida-vlanidb Not OperatorTut=ipaddress-linenum*-portnum Expression and expression OperatorOr Operator ParenthesisUsing Rule Priorities IP Addressing IP AddressingPlug and Play With NAT Dhcp Pools Static Routable AddressesIP Multicasting Static Non-Routable AddressesIptype default NAT static Dhcp 1to1 1to1Unique Configuring IP TypesUnderstanding 1to1 and 1to1 Unique IP Types Set source-netstartaddress endaddress subnet-mask Setting a Source-NetDeleting a Configured Source-Net Source-NetsDhcp-server release macaddress Setting the DNS Server AddressCreating Dhcp Pools Removing a Dhcp AssignmentSet dns add ipaddress Static RoutesDeleting the DNS Server Address Adding RoutesPrinting Setting up the LPR HostSet lpr hostname off queuename maxpages maxbytes Configuring Radius Using SMS2000 with a Radius ServerObtaining the Radius Server Software Adding the SMS2000 as a Client on the Radius Server Configuring Service ParametersAdding Users to the Radius Server Radius Ports Using Real IP AddressesSMS2000 NAS File SMS2000 Status Attributes and StatisticsRadius Attributes Sent in Accounting Messages Radius Attributes Sent In Access Request Packets Using Both Radius and OCS AuthenticationRadius Attributes Received in Access- Accept Packets Shape xbps/rbps delete Setting Traffic ShapingDeleting Traffic Shaping Shape xbps/rbpsSMS2000 and Property Management Systems PMS Setting the PMS ServerTTY ACK-NAK ENQ-ACK-NAK Protocol ModesENQ-ACK-NAK Mode Loading Web Pages or Files Customizing SMS2000 Web Authentication with RadiusLoading and Deleting Customized Web Pages Files For GroupsPath Components Load web url defaultsImage Links Preserving the Web Form Customizing Web PagesUpgrading Deleting Web Pages or FilesWeb Page Redirection Size For Web Pages and External LinksViewing Customizations Active Page ComponentsReference Setting the Wpad Timeout Configuring Web Proxy SettingsWeb Proxy Settings Setting the Wpad CurlWeb Proxy Server Delete proxy-ports port Set proxy-ports portShow proxy-ports SMS2000 Troubleshooting Procedures SMS2000 TroubleshootingUnable to do credit card Snmp PollingMultiple frames opened BrowserLine Verify OCS screens offRadius Attributes in Access-Accept Packets Appendix a Radius Access-Accept Dictionary FileAppendix Appendix TUT Systems, Inc 100 Equipment Return and Repair Appendix B Technical Assistance and Customer SupportTechnical Support Internet TelephoneExclusive Remedies Appendix C SMS2000 Limited WarrantyHardware Limited Warranty Limitations of WarrantyFCC Radio Frequency Interference Statement Electrical Safety AdvisoryTut Systems, Inc., Customer Service Department AssistanceTUT Systems, Inc 104