Tyan Computer S2460 Technical Support, Returning Merchandise for Service, Help Resources

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Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your system has most likely been configured by them, and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance. Furthermore, if you purchased your sys- tem from a dealer near you, you can actually bring your system to them to have it serviced, instead of attempting to do so yourself (which can have expensive consequences).

Help Resources:

1.See the FAQ and beep codes section of this manual.

2.See the Tyan website for FAQ, bulletins, driver updates, and other information: http://www.tyan.com

3.Contact your dealer for help BEFORE calling Tyan.

4.Check the Tyan user group: alt.comp.periphs.mainboard.tyan

Returning Merchandise for Service

During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.

NOTE: A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered. You may obtain service by calling the manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number should be prominently dis- played on the outside of the shipping carton and the package should be mailed prepaid. Tyan will pay to have the board shipped back to you.

Tiger MP S2460

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Contents User’s Manual Tiger MPTable of Contents System Resources Before you begin Check the box contentsCongratulations IntroductionDDR Sdram Tiger MP System Block DiagramBios Hardware SpecificationsForm Factor Regulatory Software SpecificationsHere are some safety tips Board InstallationInstallation How to install our products right.. the first timeQuick References for Jumpers AMD-760 Map of Motherboard JumpersKEY PWR Speaker LED Setting up Jumpers and Onboard ConnectorsSLP PWR RST LED266MHz 200MHz D. Front-side USB Header* J36USB Header J36 Ground +12V Speed SpecificationsE. FAN Headers P0FAN, P1FAN, FAN1, FAN2, FAN3 FANH. Reserved Jumper* J34 Reserved G. SMBus Connector* J89PWR RST I. Soft Power ConnectorJ. Hardware Reset Switch Connector Installation PWR LEDK. Flash Utility BiosMounting the Motherboard into the Chassis Memory Installation Procedure Installing MemoryRemoving a Dimm 128MB 192MB 256MB 512MB 1024MB 2048MB 3072MB 3584MB Suggested Memory ConfigurationsDimm TotalInstalling the CPU Installing the CPU and Cooling FanInstalling Chassis Fans Installing the Cooling FansHDDs are not auto-detected Connecting IDE and Floppy DrivesConnector is WHITE. See the picture to the rightfor an Some symptoms of incorrectly installed HDDs areFDD does not power on FDD light is constantly on Connecting Floppy DrivesSome symptoms of incorrectly installed FDDs are Floppy Drive Fail message at bootupInstalling Add-on Cards Connecting Serial and Parallel Ports Connecting PS/2, USB, and Serial DevicesConnecting the power supply This is normalThis is the Clip You are done Frequently Asked Questions FAQ Introduction to the Bios setup Bios SetupKey Function Legacy Diskette a ..B Main SetupSectors/Track TypeCylinders HeadsBit I/O LBA Mode ControlTransfer Mode Multi-Sector TransfersKeyboard Configuration Reset Configuration DataUSB Bios Legacy Support Chipset ConfigurationMode Base I/OInterrupt DMA Channel PCI ConfigurationSerr Signal Condition ECC ConfigPS/2 Mouse Keyboard auto-repeat delayNumLock Keyboard auto-repeat rateDC00 Dfff CC00 CfffDiskette Access Set Supervisor PasswordPassword on boot Fixed disk boot sectorResume on time Standby TimeoutAuto Suspend Timeout Resume on modem ringExit Discarding Changes Load Setup DefaultsDetected Exit Saving ChangesFlash Utility Beep CodesAppendix I Glossary Page Tiger MP S2460 Mirroring see RAID IPL see Initial Program LoadTiger MP S2460 Striping see RAID Check the Tyan user group alt.comp.periphs.mainboard.tyan Returning Merchandise for ServiceTechnical Support Help ResourcesDocument # D1461-103