Tyan Computer B4881V50S4H Technical support, Help resources, Returning merchandise for service

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Technical support

If a problem arises with this system, you should consult your dealer first for help. The system is likely to have been config- ured by your dealer, making him the most appropriate choice when seeking technical advice. Your dealer may also be close enough to visit with the hardware for servicing or test- ing.

Help resources

1.See the beep codes section in the motherboard manual

2.See the TYAN Web site for FAQs, bulletins, driver updates and other information: http://www.tyan.com

3.Only contact TYAN after first speaking with your dealer

4.Check the TYAN user group: alt.comp.periphs.mainboard.TYAN

Returning merchandise for service

If any problems occur during the product’s warranty period, consult your system vendor or distributor before contacting TYAN. The warranty covers normal customer use of the product. The warranty does not cover damages sustained during shipping or failure due to alteration, misuse, abuse, or improper maintenance of the unit.

Note: A receipt or copy of your invoice, marked with the date of purchase, is required before any warranty service can be pro- vided. You may obtain service by calling the manufacturer for a Return Merchan- dise Authorization (RMA) number. The RMA number should be displayed promi- nently on the outside of the shipping car- ton, and the package should be mailed prepaid. TYAN will pay to have the prod- uct shipped back to you.

B4881V50S4H User’s Manual.

Document part number: D1652-100

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Contents B4881V50S4H Page Trademark recognition CopyrightDisclaimer Federal Communications Commission About this manual OverviewSafety information Table of Contents Appendix Overview About the B4881V50S4HFeatures FeaturesUnpacking Box contents Component DescriptionUnpacking Accessories Component DescriptionOpening the box About the product About the productSystem front view and front panel System rear viewSystem internal view Motherboard block diagram HT Connector connect to CPU boardCPU board block diagram FourthFan header locations Tools Before you beginWork area Precautions Before you beginRemoving the chassis cover Installing motherboard componentsInstalling motherboard components Installing CPUs and heatsinks Installing motherboard components Installing memory Position the memory module in the slot Installing CPU expansion board Screws Required Location Installing PCI-X cards Installing hard drivesInstalling hard drives Installing a storage backplane Connect power and data cables to the backplane Installing SATA/SCSI hot swap drives Installing internal hard drives Connect power and data cables to the new drive Rack mounting Rack mountingRack mounting Rack mounting Standalone StandaloneFitting the front door assembly Fitting the front door assemblyFitting the front door assembly Page Disconnecting all motherboard cables Power cablesIntroduction Replacing motherboard componentsSata cables CPU fan power cablesReplacing motherboard components IDE cable CD-ROM LED control board cables Replacing motherboard components Floppy disk drive cablesUSB cables Replacing motherboard components LED Control board connector J115 pin out Function Color PinJ119 ID Switch and J118 LED Replacing the CPU expansion board Replacing the motherboard Replacing the slim CD-ROM driveReplacing the slim CD-ROM drive Replacing the slim CD-ROM drive Replacing the floppy disk drive Replacing the floppy disk driveReplacing the Sata backplane Replacing the Sata backplaneReplacing the Sata backplane Replacing cooling fans Replacing power suppliesReplacing power supplies Replacing cooling fans PhoenixBIOS Setup Utility Hardware monitor submenuFeature Option Description Integrated devices submenuRemote access configuration submenu DirectHelp resources Returning merchandise for serviceTechnical support