“No Central Storage Device was Found” in SmartWizard
First, check these items:
∙At least 1 hard disk must be plugged into the SC101.
∙Hard disks must be ATA6 or later, and configured as "Cable Select" (CS).
∙Use a wired connection to configure and modify the SC101.
If there is still a problem, see the table below.
No Central Storage | Action | ||
Device was Found |
|
| |
Check the Power LED. | ∙ | The Power LED light should be lit solid green. | |
| ∙ | If it flashes green three times periodically, then something is | |
|
| wrong with the response from the DHCP server. | |
Was the computer or | ∙ | The SC101 takes more than 2 minutes to reboot. | |
SC101 recently | ∙ | If there are many partitions it takes longer. | |
rebooted? | ∙ | Wait a few minutes after rebooting before running the SCM to | |
|
| locate the disks. | |
| ∙ | Make sure to shut down and restart in the correct order. See | |
|
| How To’s or the User Manual. | |
Are the Microsoft | ∙ | These freeware utilities can conflict with the SC101. | |
Security, Socketwatch, | ∙ | Run the utility again, and remove it (Source to uninstall | |
or Socketlock utilities | |||
| utilities). | ||
installed? |
| ||
|
| ||
| For more information about problems with these utilities, see | ||
| reference. | ||
Which firewall is | ∙ | The SC101 automatically works with the Windows XP | |
used? |
| Personal Firewall. | |
| ∙ | For other firewalls such as Trend Micro Personal Firewall and | |
|
| Norton Firewall, disable the firewall or open UDP port 20001. | |
Check the LAN | ∙ | The computer and the SC101 must be connected to the same | |
connections and subnet |
| LAN and subnet (and not across different routers. | |
setup. |
|
| |
| ∙ For example, these two IP addresses are not in the same | ||
|
| subnet: 255.255.0.0 for the computer and 255.255.255.0 for | |
|
| the SC101. | |
Have the hard disks | ∙ | Use the UT commands to see a list of partitions that were | |
been partitioned? |
| created. See Using the UT Command and the SC101 | |
| ∙ | Command Line Interface. | |
| If there is only the Root partition, this means that you have not | ||
|
| partitioned your hard disks. | |
|
| Create a new partition as described in section "If a partition | |
|
| has never been seen on a particular computer" in this article. | |
Wireless network | To keep a wireless connection between your computers and the | ||
| SC101, there must regularly be a small amount of data throughput. | ||
| The SC101 may drop off when operating at the limits of wireless | ||
| range. | ||
IP address from DHCP | See Using the UT Command and the SC101 Command Line | ||
server. | Interface to confirm that the SC101 got an IP address from the | ||
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