NETGEAR SC101 manual To disable the Promise drivers and install the SCM Utility

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10.Close the CLI window by typing exit.

11.Now, return to what you were doing before seeing the error. (Probably, using the SCM utility. In the SCM, select a partition, and click Attach Drive.) If you bring up the SCM, the partition now shows normally.

Disabling the Promise drivers in order to install the SCM Utility

Use this fix if during installation of SC101 SCM utility, there is either a blue screen, memory dump, or the computer crashes or hangs.

Cause

SCSI disk drivers from the Promise company conflict with the SC101 device drivers. Promise drivers are typically used for RAID 1 or for SATA drives. Many newer computers use Promise SATA drivers. RAID 1 and higher are high performance disks, they are over double the price of regular drives, and are not used inside laptops.

Solution

Promise is working on a permanent solution. In the meantime, if you don't use either RAID or SATA, for example, you have IDE drives, the Promise drivers can be disabled.

Use the CLI to temporarily disable any SCSI device drivers or processes, install the SCM Utility, and then re-enable the SCSI devices and processes. See CROSS REF.

To disable the Promise drivers and install the SCM Utility

1.Select Start > Run, and type cmd.

2.Press Enter. A DOS window pops up with a CLI.

3.Type sc, and press Enter

4.Type sc config ftsata2 start= disabled

5.Type sc qc ftsata2 to see if the driver is disabled. The line with START_TYPE will end with the word DISABLED.

6.Reboot your computer.

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Contents Netgear SC101 Revised Troubleshooting Guide Page Viewing and Accessing Drives Troubleshooting TipsWindows Disk Management Unallocated Partitions Page Page Page Cannot See Partition Old Firmware Problem Click Attach Drive If a partition has never been seen on a particular computerCannot Create a Mirror PrerequisitesIii. Click Attach Drive Check LED Lights URL Link Light Light State What It Means What You Should Do LED IndicatorsHardware Link or FritzBox RoutersDefragmenting LAN ConnectionHard Disk Problem Action Hard Disk Problems and Drive ErrorsSCM Software SCM InstallationSolution To customize font settingsError Message Meaning and Action Error MessagesNo Central Storage Action Device was Found No Central Storage Device was Found in SmartWizardNo Central Storage Device was Found Action SmartSync Pro Activation Error SymptomsCause Symptom Error Drive attachment failed when Attach Partition FailsAbout the SC101 System RequirementsHeat and the SC101 How does heat affect the Storage Central performance? SC101 PerformanceSelf-certifying File System SFS New Technology File System NtfsSAN and Network Attached Storage NAS Type ut listall, then Enter SC101 Command Line Interface CLI for Advanced UsersUsing CLI Commands Type cd c\Program Files\NETGEAR\SC101Unique Name Fixing Corrupted Characters Command utfull getpart00 00 00 00 00 00 00 00 01 00 01 00 00 00 0A 00 00 00 00 00 00 00 00 02 00 02 00 00 00 0AType sc config ftsata2 start= disabled To disable the Promise drivers and install the SCM UtilityType cd C\Program Files\NETGEAR\SC101 Manager Utility Data recovery with SFSExtract.exeRemoving an Unusable Drive with ut.exe To remove an unusable drive from the SC101Type SFSExtract Single drive target
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SC101 specifications

The NETGEAR SC101 is a network-attached storage (NAS) device designed to simplify data storage and sharing within a home or small office environment. It provides an efficient solution for users looking to centralize their files, making them accessible from multiple devices connected to the same network.

One of the main features of the SC101 is its user-friendly interface that allows for easy setup and administration. It supports Windows, Mac OS, and Linux operating systems, ensuring compatibility with a wide range of devices. This versatility makes it an attractive choice for households and small businesses that utilize different systems. The SC101 also implements a simple drag-and-drop file management system, enabling users to effortlessly store and retrieve their data.

The device is built with two bays, accommodating standard hard drives that can be customized based on the user's storage needs. This flexibility enables users to start with a single drive and expand their storage capabilities as required. The SC101 supports both RAID 0 and RAID 1 configurations, allowing for a balance between performance and data redundancy. RAID 0 offers enhanced speed, while RAID 1 mirrors data, providing a level of protection against drive failures.

Connectivity is another highlight of the SC101. It features an Ethernet port that connects to the network, with support for various protocols including TCP/IP and UDP. Users can access their files from any computer on the network or even remotely, providing enhanced accessibility for team collaboration or personal use. The built-in web-based management interface also enables users to manage user accounts and permissions, ensuring security and controlled access to data.

In terms of performance, the SC101 utilizes a 480 MHz processor and 64 MB of RAM, which helps in delivering satisfactory performance for file transfers. While it may not compete with modern storage solutions or high-speed drives, it facilitates efficient data retrieval suitable for home and office environments.

Overall, the NETGEAR SC101 is a practical NAS solution that combines central file storage, easy management, and essential data protection features. Its compatibility with various operating systems, support for RAID configurations, and user-friendly setup make it a solid choice for users seeking to enhance their data storage capabilities without the complexity often associated with high-end NAS systems.
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