NETGEAR SC101 manual SmartSync Pro Activation Error, Symptoms, Cause

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SmartSync Pro Activation Error

Symptoms

∙Message “can’t resolve hostname to IP address”

∙Message “Error occurred during activation"

Cause

The computer that you are using to install the SmartSync Pro is not connected to the Internet.

Solution

Connect to Internet, or use another computer that is already connected.

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Contents Netgear SC101 Revised Troubleshooting Guide Page Viewing and Accessing Drives Troubleshooting TipsWindows Disk Management Unallocated Partitions Page Page Page Cannot See Partition Old Firmware Problem If a partition has never been seen on a particular computer Click Attach DriveCannot Create a Mirror PrerequisitesIii. Click Attach Drive Check LED Lights URL Link Link or FritzBox Routers LED IndicatorsHardware Light Light State What It Means What You Should DoLAN Connection DefragmentingHard Disk Problems and Drive Errors Hard Disk Problem ActionTo customize font settings SCM InstallationSolution SCM Software Error Messages Error Message Meaning and ActionNo Central Storage Device was Found in SmartWizard No Central Storage Action Device was FoundNo Central Storage Device was Found Action SmartSync Pro Activation Error SymptomsCause Error Drive attachment failed when Attach Partition Fails SymptomAbout the SC101 System RequirementsHeat and the SC101 SC101 Performance How does heat affect the Storage Central performance?Self-certifying File System SFS New Technology File System NtfsSAN and Network Attached Storage NAS Type cd c\Program Files\NETGEAR\SC101 SC101 Command Line Interface CLI for Advanced UsersUsing CLI Commands Type ut listall, then EnterUnique Name Command utfull getpart Fixing Corrupted Characters00 00 00 00 00 00 00 00 02 00 02 00 00 00 0A 00 00 00 00 00 00 00 00 01 00 01 00 00 00 0ATo disable the Promise drivers and install the SCM Utility Type sc config ftsata2 start= disabledTo remove an unusable drive from the SC101 Data recovery with SFSExtract.exeRemoving an Unusable Drive with ut.exe Type cd C\Program Files\NETGEAR\SC101 Manager UtilityType SFSExtract Single drive target

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