Multi-Tech Systems PN S000408C Appendix B Upgrading Firmware, Introduction, Upgrade Overview

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Appendix B – Upgrading the Firmware

Appendix B - Upgrading the

Firmware

Introduction

Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can be changed by either the manufacturer or the user as bugs are fixed or new features are added.

Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.

Upgrade Overview

The upgrade procedure consists of the following steps, which are described in greater detail in the following sections.

1.Identify the model number and firmware version of your modem.

2.Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

3.Download the upgrade file for your modem.

4.Extract the firmware .HEX file and the appropriate flash upgrade program from the file you downloaded.

5.Document and clear your stored parameters.

6.Upgrade the modem’s firmware using the .HEX file and the flash upgrade program.

7.Restore your parameters.

Step 1 - Identify the Modem Firmware

You must know the model number and firmware version of your Multi-Tech modem to know whether or not you should update it.

1.Run your favorite terminal program. If you are using Windows, you can use HyperTerminal.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your LCD, be sure to type it completely, and then press Enter. If the modem does not respond with OK, repeat the AT&F command.

3.Now type ATI3, press Enter and record your results. The firmware version should appear first in the response, which should look similar to the following: ACF3_V1.702a_V90_P21_FSH

Step 2 - Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to http://www.multitech.com/support/MultiModem II/firmware.asp.

2.Scroll down the table to your modem model number.

3.Look at the firmware version number for your modem.

4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

Multi-Tech Systems, Inc. MT5600BA-V92 User Guide

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Contents MultiModem Revision Date Description Table of Contents Features Product Description FeaturesProduct Description Safety Warnings About AT CommandsTechnical Specifications Modem CompatibilityOperating Temperature Connect the Modem to Your System InstallationTwo-Wire or Four-Wire Leased Line Connection Connect the Modem to Your PCPower-On Test Install the Modem DriverConnect the Modem to the AC Power Outlet Installing the Modem DriverSetting Your Country or Region Code Using the LCD Panel Country or Region CodesUsing the Global Wizard Using AT CommandsInstall PhoneTools Modem Configuration Using the Front PanelLED Indicators Liquid Crystal Display LCD Option SelectionStatus Trunk Basic Options Trunk Basic Options Trunk Advanced Options Trunk Advanced Options Trunk Remote Configuration Options Trunk Diagnostic Options TrunkPhone Number Memory Options Trunk Caller ID Options TrunkSetting Country/Region Codes Trunk Caller ID Region SelectFunctionality of Menu Options StatusBasic Options Online OptionsCommand Mode Options Advanced Options RS232 OptionsCallback Security Diagnostic Options Remote Configuration OptionsPhone Number Memory Options Caller ID Options Region Select OptionsTwo-Wire / Four-Wire Setup Leased Line OperationFour-Wire Setup Dial BackupDial Backup and Leased Line Restore Setup Basic Procedure Remote ConfigurationSetup Changing the Remote Configuration Password Changing the Remote Escape Character Callback Security Setup ProceduresTurning Callback Security On and Off Assigning Callback Passwords Front Panel MethodAssigning Callback Phone Numbers Calling Procedure Callback Security Commands Default DescriptionTroubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Cannot Connect When DialingModem Cannot Connect When Answering Modem Disconnects While OnlineThere Are Garbage Characters on the Monitor File Transfer Is Slower Than It Should BeData Is Being Lost Modem Doesn’t Work with Caller IDAppendix a Regulatory Compliance FCC Part 68 TelecomCanadian Limitations Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions New Zealand Telecom Warning Notice South African NoticeIntroduction Upgrade OverviewAppendix B Upgrading Firmware Identify the Modem FirmwareUpgrade the Modem’s Firmware Download the Upgrade FileExtract the Upgrade Files Clear Your Stored ParametersRestore Your Parameters Using the Modem to Call the Internet Appendix C Installing a Modem Under LinuxInstallation Standard Linux Serial Port DefinitionsCalling the ISP Answering CallsAppendix D Pin Descriptions RS-232 Pin DescriptionsRS-232 Cable Pinouts Leased Line PinoutsWeee Directive Appendix F Rohs HT/TS Substance Concentration Index #DBRegisters

PN S000408C specifications

The Multi-Tech Systems PN S000408C is a versatile and compact communication device designed for a wide range of applications in various industries. This device is primarily known for its robust performance, making it an ideal choice for developing Internet of Things (IoT) solutions, machine-to-machine (M2M) communications, and other telemetry applications.

One of the main features of the S000408C is its ability to support multiple communication protocols, which enhances its flexibility and interoperability with different systems. This device can seamlessly integrate with cellular, Ethernet, and serial interfaces, providing users the capability to implement diverse connectivity solutions. Its versatility enables it to function effectively in remote monitoring, data logging, and industrial automation scenarios.

The S000408C is engineered to work with multiple wireless technologies, including LTE, GSM, and CDMA, ensuring reliable connectivity across various geographical locations. This feature is essential for applications where consistent communication is necessary, such as in asset tracking and fleet management. Additionally, the device is compatible with various network configurations, making it suitable for both urban and remote deployments.

In terms of characteristics, the device stands out with its compact design, which allows for easy installation even in space-constrained environments. It features a rugged enclosure that is built to withstand harsh conditions, making it ideal for outdoor use. The S000408C is also equipped with power management capabilities, allowing for energy-efficient operation, which is crucial for battery-powered applications.

Moreover, the Multi-Tech S000408C prioritizes security, as it comes with built-in encryption features to protect data integrity during transmission. This aspect is particularly important for industries dealing with sensitive information, such as healthcare and finance.

The configuration process of the S000408C is straightforward, supported by comprehensive documentation and user-friendly software tools. This makes it accessible to developers and engineers, enabling them to rapidly deploy solutions without extensive training.

In conclusion, the Multi-Tech Systems PN S000408C is a powerful tool for businesses and developers aiming to harness the power of connectivity in their operations. With its multi-protocol support, robustness, and security features, it is well-positioned to meet the demands of today's connected world. As industries continue to evolve with the integration of IoT technologies, devices like the S000408C will remain at the forefront of enabling communication and operational efficiency.
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