Maretron Symptom, Troubleshooting Procedure, ACM100 User’s Manual, Page, Revision

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5 Troubleshooting

ACM100 User’s Manual

Clean the unit with a soft cloth. Do not use chemical cleaners as they may remove paint or markings or may corrode the ACM100 enclosure or seals. Do not use any cleaners containing acetone, as they will deteriorate the plastic enclosure.

Ensure that the unit is mounted securely and cannot be moved relative to the mounting surface. If the unit is loose, tighten the mounting screws.

Check the security of the cable connected to the NMEA 2000® connector, and tighten if necessary.

Check the security of all of the current sensor connections and voltage sensor connections on the top of the unit and tighten if necessary.

5 Troubleshooting

If you notice unexpected operation of the Maretron ACM100, follow the troubleshooting procedures in this section to remedy simple problems. If these steps do not solve your problem, please contact Maretron Technical Support (refer to Section 7 for contact information).

Symptom

Troubleshooting Procedure

No AC power data

Ensure that the ACM100 is properly connected to the NMEA 2000®

visible on NMEA 2000®

network.

network.

Ensure that the current transformers and voltage sense cables are

 

 

properly connected to the ACM100.

 

Ensure that the ACM100 has the appropriate NMEA 2000® PGNs

 

enabled as described in Section 2.5.6.

 

 

Exported power is

The current transformer(s) are installed backwards. Either 1)

increasing when it

reinstall the current transformers in the opposite direction of 2)

shouldn’t be

configure the ACM100 to recognize the reversed installation as

Imported power in not

described in Sections 2.5.5.4, 2.5.5.5, and 2.5.5.6.

 

increasing when it

 

should be

 

Currents are showing as

 

negative values when

 

they should be showing

 

as positive values

 

Power readings are not

Please review carefully the installation instructions in Section 0 and

what I expect

the configuration of the circuit type in Section 2.5.3.

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Revision 1.2

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Contents Revision Copyright 2012 Maretron, LLP All Rights Reserved RevisionPage Maretron, LLP 9014 N. 23rd Ave #10Page Revision HistoryACM100 User’s Manual RevisionTable of Contents Table of FiguresThree-Phase Connection Diagram Table of AppendicesSingle-Phase Dual Line Connection Diagram Mounting Surface Template1.2 ACM100 Features 1 Introduction1.1 Firmware Revision 2.1 Unpacking the Box 2 Installation1.3 Quick Install 2.2 Choosing a Mounting Location2.4 Connecting the ACM100 2.3 Mounting the ACM1002.4.1 NMEA 2000 Connection Pin # Signal Name 2.4.2 AC Sensor ConnectionsConnection 2.4.2.1 Single-Phase Phase A Connection AC Source2.4.2.2 Single-Phase Phase A, B Connection Revision 2.4.2.3 Three-Phase Phase A, B, C Connection Figure 5 - Three-Phase Connection DiagramRevision 2.5.1 Device Instance 2.5 Configuring the ACM1002.4.3 Checking Connections 2.5.2 AC Device Type2.5.5.3 Power Damping Period 2.5.4 Reset Total Energy Recorded2.5.5 Advanced Configuration… 2.5.3 AC Circuit Type3 Output Parameters 2.5.6 NMEA 2000 PGN Enable/Disable2.5.7 Restore Factory Defaults 2.5.5.5 Current Transformer B4 Maintenance 3.1 Line-Specific and Line-to-Neutral Measurements3.2 Line-to-Line Measurements 5 Troubleshooting SymptomTroubleshooting Procedure NMEA 2000 Parameter Group Numbers PGNs 6 Technical SpecificationsCertifications Default RateMechanical 7 Technical SupportElectrical Environmental8 Installation Template Figure 6 - Mounting Surface Template9 Maretron 2 Year Limited Warranty Warranty Return ProcedureAppendix A - NMEA 2000 Interfacing Appendix A - NMEA 2000 InterfacingACM100 NMEA 2000 Periodic Data Transmitted PGNs Page A1Page A2 PGN 65005 - Utility Total AC Energy