Lantronix 1-T2, MSS100 manual Contact Information

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Contact Information

A - Contact Information

If you are experiencing problems with the MSS or have suggestions for improving the product, please contact Lantronix Technical Support at (800) 422-7044 or (949) 453-3990.

FAQs are available at http://www.lantronix.com. We are also reachable via Internet email at support@lantronix.com.

If you are submitting a problem, please provide the following information:

¥Your name, company name, address, and phone number

¥Product name

¥Product serial number

¥Software version (issue the Show Server command)

¥Network conÞguration including the output of a Netstat command

¥Description of the problem

¥Debug report (stack dump) if applicable

¥Product status when the problem occurred. Please try to include information on user and network activity at the time.

¥If the problem is related to the serial port, please include the results of Show Ports and Show Server Characteristics.

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Contents Serial Server Installation Guide Part Number Contents Contact Information Troubleshooting Pinouts Iii Page Introduction Protocols TermsConﬁguration SoftwareConfiguration Introduction MSS Components InstallationMSS LEDs InstallationInstallation Power-up Diagnostics 4Pinging the MSS Is It Working?Page Getting Started IP Address Conﬁguration Using EZWebConUsing an ARP Entry and the Ping Command 1Entering ARP and Ping Unix Using the Serial Console Using a DHCP, BOOTP, or Rarp ReplyEZWebCon Login and Conﬁguration Incoming LoginsControlling Incoming Logins Rlogin Serial Port LoginsOther Incoming TCP/IP Logins Incoming LAT LoginsTelnet Remote Console LoginsStarting Outbound Connections 3 LAT Logout2 SPX Basic Conﬁguration Command SetSystem Passwords Privileged Password1 TCP/IP Parameters Login PasswordProtocol Conﬁguration 2 IPX/SPX Parameters LAT Parameters Serial Port ConﬁgurationBasic Configuration Serial Port Configuration Change Preferred SPX None Otherwise, only Telnet console port connections are possible Page Socket Connections Using the MSSIncoming Connections 1.2 IPX/SPX Socket Connections LAT Connections1.1 TCP/IP Socket Connections 4Reducing Flow Control Host ApplicationsSession Control Local SwitchInteractive Connections Code Examples8DeÞning Switches Backward and Forward SwitchesSession Limits Outgoing ConnectionsDisconnect and Resume 2.3 SPX 10Connecting with Rlogin2.4 LAT 12Connecting to a ServiceStatus Displays Show Sessions Show Server CharacteristicsShow Services Show Server CountersMssb Emulating a Direct Serial Connection Multihost Mode 15Setting the MSS for Multihost Mode 1 Conﬁguring Multihost ModeMultihost Mode Using the MSS Contact Information LANtronix Problems and Error Messages TroubleshootingTable B-1Problems and Error Messages, Etc/services Þle? Bootp TroubleshootingEntering Commands at the Boot Prompt Tftp TroubleshootingFigure B-1BCP Command Examples Entering Commands at the Boot Prompt Troubleshooting Modem Conﬁguration Checklist Page Pinouts DB25 ConnectorRJ-45 Connector DTR Data Terminal Ready Modem WiringDSR Data Signal Ready versus CD Carrier Detect Via FTP Updating SoftwareObtaining New Software Figure D-1Lantronix FTP Session Via a ModemUpdating Software Reloading MSS Software Reloading MSS SoftwareNetWare Figure D-3Reloading Flash ROM using NetWare3 MOP 2 TCP/IPTftp Troubleshooting Flash ROM UpdatesRelative Humidity Limitations Power SpeciﬁcationsTemperature Limitations SpeciﬁcationsPage Warranty Statement EMC Declaration of ConformityIndex-i IndexIndex-ii Loadhost 4-3, 5-9, B-6Index-iii Telnet 1-4, 5-1