Lantronix 900-653-R manual Using DeviceInstaller

Appendix A: Troubleshooting and Contact Info

Problem/Message (continued)	Reason	Solution
When you Telnet to port 9999, the	You did not press Enter quickly	Telnet to port 9999 again, but press Enter
"Press Enter to go into Setup Mode"	enough. You only have 5	as soon as you see the "Press Enter to go
message displays. However, nothing	seconds to press Enter before	into Setup Mode" message.
happens when you press Enter, or	the connection is closed.
your connection is closed.
When you Telnet to port 1 to assign	You may have entered the	Confirm that the Ethernet address that you
an IP address to the device server,	Ethernet address incorrectly	entered with the ARP command is correct.
the Telnet window does not respond	with the ARP command.	The Ethernet address may only include
for a long time.		numbers 0-9 and letters A-F. In Windows
For an audio/video instruction		and usually in Unix, the segments of the
		Ethernet address are separated by dashes.
segment about assigning an IP using
		In some forms of Unix, the Ethernet
ARP go to:
		address is segmented with colons.
http://ltxfaq.custhelp.com/app/
answers/list	The IP address you are trying to	Confirm that your PC has an IP address
Enter 1119 in the keyword search	assign is not on your local	and that it is in the same local subnet that
	subnet.	you are trying to assign to the device
field to retrieve the FAQ 1119 for
		server.
instructions. Look for the tutorial that
is titled “Assigning an IP address	The device server may not be	Make sure that the Link LED is lit. If the Link
using ARP” under the CoBos	plugged into the network	LED is not lit, then the device server is not
tutorials.	properly.	properly plugged into the network.
When you try to assign an IP with	The cause is most likely one of	Double-check the parameters that you
DeviceInstaller, you get the following:	the following:	specified.
	 The hardware address you
"No response from device!	specified is incorrect.	Note: You cannot assign an IP address to
	 The IP address you are
Verify the IP, Hardware.		a device server through a router. See
	trying to assign is not a valid
Address and Network Class.		Chapter 4: Using DeviceInstaller .
	IP for your logical subnet.
Please try again."	 You did not choose the
	correct subnet mask.
The device server is not	The most likely reason is the	The serial settings for the serial device and
communicating with the serial device	wrong serial settings were	the device server must match. The default
to which it is attached.	chosen.	serial settings for the device server are RS-
		232, 9600 baud, 8 character bits, no parity,
		1 stop bit, no flow control. Reference Serial
		Settings (on page 29) or
		http://ltxfaq.custhelp.com/app/answers/list.
		Enter 1119 in the keyword search field to
		retrieve the FAQ 1119 for instructions. Look
		for the tutorial that is titled “Assigning an IP
		address using Device Installer” under the
		CoBos tutorials.

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