Lantronix Hub manual Dhcp Troubleshooting, Bootp Troubleshooting

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MSS User Guide

 

 

 

 

6: Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem/Message

 

Error

 

Remedy

 

 

 

 

The MSS passes power-

 

If the OK LED blinks rapidly, the

 

 

 

 

 

 

up diagnostics, but

 

Flash ROM code may be corrupt.

 

Reboot the unit. If you get the same

 

 

 

 

attempts to download

 

If you did not request a TFTP boot,

 

message, you will need to reload Flash

 

 

 

 

new Flash ROM code

 

the flash ROM code is corrupt. The

 

ROM. See Reloading Software.

 

 

 

 

from a network host.

 

unit will remain in boot mode.

 

 

 

 

 

 

 

 

 

 

 

 

DHCP Troubleshooting

 

 

 

 

 

 

 

 

 

Table 6-2. DHCP Troubleshooting

 

Area to Check

 

 

Explanation

 

 

 

 

 

DHCP is enabled on the

 

 

Use the Change Server DHCP Enabled command. If you manually enter an

 

 

MSS4 and MSS-VIA.

 

 

IP address, DHCP is automatically disabled.

 

 

DHCP is enabled on the

 

 

Use the Change DHCP Enabled command. If you manually enter an IP

 

 

MSS100.

 

 

address, DHCP is automatically disabled.

 

 

Make sure the DHCP server

Check to see that the DHCP server is on and is functioning correctly.

 

 

is operational.

 

 

 

 

 

 

 

 

The MSS gets its IP

 

 

Refer to the DHCP Manager on your DHCP server for information about

 

 

address from the DHCP

 

 

addresses in use. If the DHCP server doesn't list your MSS IP address, there

 

 

server.

 

 

may be a problem.

 

 

 

 

BOOTP Troubleshooting

If the BOOTP request is failing and you have configured your host to respond to the request, check these areas:

 

 

Table 6-3. BOOTP Troubleshooting

 

Area to Check

Explanation

 

BOOTP is in your system's

BOOTP must be an uncommented line in /etc/services.

 

/etc/services file.

 

 

The MSS is in the loadhost's /etc/hosts file.

The download file is in the correct directory and is world- readable.

The MSS and host are in the same IP network.

The MSS must be in this file for the host to answer a BOOTP or TFTP request.

The download file must be in the correct directory and world-readable. Specify the complete pathname for the download file in the BOOTP configuration file, or add a default pathname to the download filename.

Some hosts will not allow BOOTP replies across IP networks. Either use a host running a different operating system or put the MSS in the same IP network as the host.

6-2

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Contents MSS User Guide Technical Support Lantronix Corporate HeadquartersSales Offices Disclaimer & Revisions Contents Configuration Using the MSS Compliance and Warranty Information Introduction to the MSS Family MSS Family FeaturesProtocols About The Documentation TermsMSS User Guide Introduction to the MSS Family MSS-VIA Installation InstallationComponents MSS-VIA LEDs MSS-VIA Rear PanelExample Wired Network Layout Installation ProcedureMSS User Guide Installation Pinging the MSS Humidity MSS-VIA SpecificationsPower power cube adaptor TemperatureMSS4 Components MSS4 InstallationMSS Connected to a Serial Device and Network MSS4 LEDsMSS User Guide Installation MSS4 Specifications 10 MSS100 Front Panel MSS100 Installation12 MSS Network Layout MSS100 LEDs13 MSS Connected to Serial Device and Ethernet 14 Pinging the MSS MSS100 SpecificationsPrivileged User Status Getting StartedFrom the Action menu, select Assign IP Address IP Address ConfigurationUsing EZWebCon Using a Web BrowserEntering ARP and Ping Unix Using ARP and PingUsing the Serial Console Using a DHCP, BOOTP, or Rarp ReplyWeb Browser Login and Configuration Incoming LoginsLogin Password Incoming TCP/IP LoginsTelnet Serial Port LoginsEZWebCon Login and Configuration RloginRemote Console Logins Changing the Login PasswordIncoming LAT Logins Logout Outbound ConnectionsOverview ConfigurationRebooting the MSS Normal RebootFactory Defaults Protocol ConfigurationTCP/IP Configuration Name Server Specifying a Gateway for MSS-VIA and MSS4Supported Mibs IP SecurityRouting and Encapsulation IPX NetWare ConfigurationConfiguring Snmp Snmp Trap SupportLoadhost Internal Network NumberServer Identification LAT ConfigurationService Groups Circuit TimerTwo-Wire Mode RS-485 Configuration22 Enabling Two-Wire RS-485 Mode for MSS4 Four-Wire ModeTermination TXDriveAccess Mode Serial Port ConfigurationAutostart Serial Data 36 Configuring an Autostart Character for MSS-VIA and MSS4Character Size, Parity, and Stop Bits Baud RateFlow Control Modems and Modem SignalingModem Control Signal CheckingDSRLogout DTRWait LogoutsPreferred Host ConfigurationDedicated Host Region Enabling 802.11 NetworkingMAC Address Extended Service Set ID EssidSetting the WEP Key and Index Number Network ModeChannel Modem Cards Formatting an ATA Flash CardEncrypted Traffic Outgoing Calls Incoming CallsIncoming Connections Using the MSSSocket Connections Outbound Connections Interactive ConnectionsTCP/IP Socket Connections Backward, Forward, and Switches Break Key and Local SwitchSession Control Show Status DisplaysDisconnect and Resume Session LimitsSerial Tunnel UDP Configuration TCP ConfigurationEnabling Multihost Mode Multihost ModeAdding Hosts Modem Emulation ModeRemoving Hosts 17. Enabling Modem Mode for MSS100 Modem Mode CommandsWiring Requirements Sequential Hostlist ModeCOM Port Redirector Power-up Troubleshooting TroubleshootingPower-up Problems and Error Messages Bootp Troubleshooting Dhcp TroubleshootingBootp Troubleshooting Dhcp TroubleshootingRarp Troubleshooting Rarp TroubleshootingTftp Troubleshooting Modem Configuration ChecklistChange Bootp Enabled, Disabled Entering Commands at the Boot PromptInit Change Loadhost ipaddress Change Dhcp Enabled, DisabledChange Hardware Change Ipaddress ipaddressTechnical Support Europe, Middle East, and Africa Technical SupportPinouts Ethernet ConnectorMSS VIA Connectors Serial ConnectorsRS-232 DB9 Connector MSS4 ConnectorsRS-485 DB9 Connectors DB25 Connector MSS100 ConnectorsRS-232 DB9 Connectors DSR Data Signal Ready versus CD Carrier Detect Modem WiringDTR Data Terminal Ready Via the Web Via FTP Updating SoftwareObtaining Software Reloading SoftwareFTP Flash ROM Troubleshooting Troubleshooting Flash ROM UpdatesNetWare MSS User Guide Updating Software Compliance Information Compliance and Warranty InformationWarranty