Lantronix Hub manual Rarp Troubleshooting, Tftp Troubleshooting, Modem Configuration Checklist

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MSS User Guide

6: Troubleshooting

RARP Troubleshooting

 

 

Table 6-4. RARP Troubleshooting

 

Area to Check

Explanation

 

 

 

The MSS name and hardware address in the host's /etc/ethers file

The MSS name and IP address in the /etc/hosts file

The operating system

The MSS name and hardware address must be in this file for the host to answer a RARP request.

The MSS name and IP address must be in this file for the host to answer a RARP request.

Many operating systems do not start a RARP server at boot time. Check the host's RARPD documentation for details, or use the ps command to see if there is a RARPD process running.

TFTP Troubleshooting

If the TFTP request fails even though you have configured your host to respond to the request, check the areas discussed in the following table.

Table 6-5. TFTP Troubleshooting

 

Area to

 

Explanation

 

Check

 

 

 

 

 

 

 

 

Is TFTP enabled on the loadhost?

Ensure that the /etc/inetd.conf file has an uncommented line enabling the TFTP daemon. Machines may have the TFTP daemon line commented out. If the /etc/inetd.conf file has to be modified, the TCP/IP server process (daemon) has to be told of this via a signal. Find the process ID (PID) of the inet daemon, and then signal the process. Normally, the process is signalled by sending it a HUP signal (kill -HUP nnnnn). The /etc/inetd.conf or /etc/netd.conf file is re-read whenever the UNIX host boots. See the man pages (man inetd) for more information.

Is the filename correct?

The name and case of the software download file must be correct. The software file names are uppercase, but can be renamed. The server will look for uppercase names by default.

Modem Configuration Checklist

Note: Modem functions do not apply to RS-485.

Most modem problems are caused by cabling mistakes or incorrect modem configuration. However, the following items should be verified after any modem configuration, and re- checked when there is modem trouble.

‹The modem must disconnect immediately when DTR is de-asserted.

‹The modem must assert CD (or DSR, if connected) when connected to another modem. It must not assert CD when disconnected. The modem may optionally assert CD during outbound dialing.

‹The modem and MSS must agree on the flow control method and baud rate scheme.

‹The modem must not send result codes or messages to the MSS except optionally during outgoing calls.

‹The modem should be set to restore its configuration from non-volatile memory when DTR is dropped.

6-3

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Contents MSS User Guide Sales Offices Lantronix Corporate HeadquartersTechnical Support Disclaimer & Revisions Contents Configuration Using the MSS Compliance and Warranty Information MSS Family Features Introduction to the MSS FamilyProtocols Terms About The DocumentationMSS User Guide Introduction to the MSS Family Components InstallationMSS-VIA Installation MSS-VIA Rear Panel MSS-VIA LEDsInstallation Procedure Example Wired Network LayoutMSS User Guide Installation Pinging the MSS MSS-VIA Specifications Power power cube adaptorTemperature HumidityMSS4 Installation MSS4 ComponentsMSS4 LEDs MSS Connected to a Serial Device and NetworkMSS User Guide Installation MSS4 Specifications MSS100 Installation 10 MSS100 Front PanelMSS100 LEDs 12 MSS Network Layout13 MSS Connected to Serial Device and Ethernet MSS100 Specifications 14 Pinging the MSSGetting Started Privileged User StatusIP Address Configuration Using EZWebConUsing a Web Browser From the Action menu, select Assign IP AddressUsing ARP and Ping Entering ARP and Ping UnixUsing a DHCP, BOOTP, or Rarp Reply Using the Serial ConsoleIncoming Logins Login PasswordIncoming TCP/IP Logins Web Browser Login and ConfigurationSerial Port Logins EZWebCon Login and ConfigurationRlogin TelnetIncoming LAT Logins Changing the Login PasswordRemote Console Logins Outbound Connections LogoutConfiguration Rebooting the MSSNormal Reboot OverviewTCP/IP Configuration Protocol ConfigurationFactory Defaults Specifying a Gateway for MSS-VIA and MSS4 Name ServerIP Security Supported MibsIPX NetWare Configuration Configuring SnmpSnmp Trap Support Routing and EncapsulationInternal Network Number LoadhostLAT Configuration Service GroupsCircuit Timer Server IdentificationRS-485 Configuration Two-Wire ModeFour-Wire Mode 22 Enabling Two-Wire RS-485 Mode for MSS4TXDrive TerminationAutostart Serial Port ConfigurationAccess Mode 36 Configuring an Autostart Character for MSS-VIA and MSS4 Serial DataBaud Rate Character Size, Parity, and Stop BitsModems and Modem Signaling Flow ControlDSRLogout Signal CheckingModem Control Logouts DTRWaitDedicated Host ConfigurationPreferred Host Enabling 802.11 Networking RegionExtended Service Set ID Essid MAC AddressChannel Network ModeSetting the WEP Key and Index Number Encrypted Traffic Formatting an ATA Flash CardModem Cards Incoming Calls Outgoing CallsSocket Connections Using the MSSIncoming Connections TCP/IP Socket Connections Interactive ConnectionsOutbound Connections Session Control Break Key and Local SwitchBackward, Forward, and Switches Status Displays Disconnect and ResumeSession Limits ShowSerial Tunnel TCP Configuration UDP ConfigurationMultihost Mode Enabling Multihost ModeRemoving Hosts Modem Emulation ModeAdding Hosts Modem Mode Commands 17. Enabling Modem Mode for MSS100 COM Port Redirector Sequential Hostlist Mode Wiring Requirements Power-up Problems and Error Messages TroubleshootingPower-up Troubleshooting Dhcp Troubleshooting Bootp TroubleshootingDhcp Troubleshooting Bootp TroubleshootingRarp Troubleshooting Tftp TroubleshootingModem Configuration Checklist Rarp TroubleshootingInit Entering Commands at the Boot PromptChange Bootp Enabled, Disabled Change Dhcp Enabled, Disabled Change HardwareChange Ipaddress ipaddress Change Loadhost ipaddressTechnical Support Technical Support Europe, Middle East, and AfricaEthernet Connector MSS VIA ConnectorsSerial Connectors PinoutsRS-485 DB9 Connectors MSS4 ConnectorsRS-232 DB9 Connector RS-232 DB9 Connectors MSS100 ConnectorsDB25 Connector DTR Data Terminal Ready Modem WiringDSR Data Signal Ready versus CD Carrier Detect Updating Software Obtaining SoftwareReloading Software Via the Web Via FTPFTP NetWare Troubleshooting Flash ROM UpdatesFlash ROM Troubleshooting MSS User Guide Updating Software Compliance and Warranty Information Compliance InformationWarranty