Check the physical connectivity of the broadband device.
Examine the LED of the LAN port and the LED of the broadband signal input on the Cable Modem/xDSL Modem. If the LAN LED is not lit, make sure you are using the correct cables and that the cables are connected to the devices properly. If the LED indicator for the broadband signal is not lit, please contact your ISP.
Check the status of your H-BR49.
After checking the cabling, you should also check to see if you have entered the correct user name and password provided by your ISP. Please note that the user name and password are case sensitive.
To check the Internet connection status, open the browser to start the web configuration, and then select Network Status WAN IP Status. Check to see that the Link Status displays “Connect successfully”. If not, you may have to contact your ISP to see if their Internet service is available.
Figure 41