Check the logical connectivity from your computer to the Internet.
Refer to the section "PING.EXE" in the "TCP/IP Network diagnosis" chapter. Follow the steps described in that chapter to determine the source of the problem.
Diagnosis
TCP/IP Network Diagnosis
Execute WINIPCFG.EXE or PING.EXE for TCP/IP network diagnosis.
WINIPCFG
The WINIPCFG program (for Win95, 98, and ME) is used to gather information about the TCP/IP connections that are active on your system. It cannot be used to dynamically adjust TCP/IP connections. You can also renew leases (if allowed by the network), and get the current IP address assignments through this program.
From Windows, go to Start, click Run, enter WINIPCFG, and click OK.
Figure 42: Run
The following figure displays the adapter address and current TCP/IP address.