E. Genset does not | 1. | Exercise programming incorrect | 1. | Check GENERATOR EXERCISE SCHEDULE | 5.2 |
exercise, or | 2.Genset exercise not frequent enough | 2. | Reduce days between exercise | Genset Owners | |
exercises, but does | 3. | Genset is in MANUAL mode | 3. | Set genset to AUTO mode | |
not transfer loads | 4. | Genset cranks but does not start | 4. | Check genset fuel, spark plugs, refer to genset | Manual |
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| 5. | Genset does not crank | 5a. Start genset in manual mode. If starts, check low |
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| voltage cable from transfer switch to genset. |
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| 5b. Check genset battery and connections |
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| 6. | Check voltage between CRANK and BATT |
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| 6. | No start signal from transfer switch |
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| genset. Should be 10.5 to 14 Volts DC. |
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| 7. | Controller module may be defective | 7. | If incorrect voltage replace controller module |
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| 8. | TRANSFER during exercise set to NO | 8. | Set to TRANSFER loads during exercise | 8.4 |
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F. Genset starts | 1. | Generator is in exercise mode. | 1. | Allow exercise cycle to complete. | 5.2 |
when utility power | 2. | Utility voltage out of range | 2. | Check utility voltage. Switch starts genset when |
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is on |
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| utility voltage is <190 or >280VAC. Wait for |
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| utility voltage to stabilize. |
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| 3. | Utility frequency out of range | 3. | Check utility frequency. Switch starts genset when |
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| utility frequency is <54 or >66Hz. Wait for utility |
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| frequency to stabilize |
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| 4. | Service disconnect UTIL circuit breaker | 4. | Turn ON service disconnect UTIL breaker |
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| powering ATS is OFF |
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| 5. | GENERATOR START DELAY may be | 5. | Can be lengthen (poor utility power quality may | 5.4 |
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| too short |
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| though there is no power outage) |
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G. Battery fails to | 1. | Battery may be defective | 1. | Check battery voltage; a reading of 8 VDC or less | Genset Owners |
charge, over |
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| after 24 hours of charging indicates that battery | |
charges or under |
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| needs replacement | Manual |
charges | 2. | Incorrect battery charger output | 2. | Check battery charger in genset, replace. Battery |
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LED 2 & 5 are |
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| charger output should be at |
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continuously flashing |
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H. Loads turn off | 1. | PowerPause™ Load Management | 1a. Verify the correct loads are turning off/on | 4.5,6.4 | |
and on when |
| program is operating | 1b. Rewire different loads to PowerPause™ Load |
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genset is running |
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| Management module |
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| 1c. Temporarily do not use certain appliances |
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| 2. | Loads connected to transfer switch | 2a. Reduce connected load |
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| exceed genset capacity | 2b. Connect switch to larger genset and reprogram |
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| PowerPause module. |
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I. User Interface | 1. | Computer controlling switch is locked | 1. | Reset computer by pressing RESET button on | 5.4 |
Display (UID) is not |
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| controller module. (Note: User custom |
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responding to |
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| programming is retained in ROM) | 8.4 |
button commands | 2. | Control Module may be defective | 2. | Replace Control Module. Call GenTran. | |
J. There is a long | 1. | Generator start delay is set too long | 1. | Change to desired delay. | 5.4 |
delay between |
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| 2. | Install an Uninterruptible Power System (UPS) on |
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utility power loss & | 2. | Critical appliances shut off |
| critical appliances to ensure continuous power. |
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genset starting |
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K. Managed loads | 1. | GENERATOR SIZE set to 25Kw | 1. | Change GENERATOR SIZE to <25Kw. | 5.1 |
do not turn on | 2. | PowerPause™ Load Modules not | 2. | Install and program for managed loads. | 4.5, 6.4 |
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| installed or properly programmed |
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| 3. | Load is disqualified from operating | 3. | Reduce load to < 85% of generator capacity | 6.4 |
L. Generator shuts | 1. | No fuel | 1. | Check fuel supply, correct |
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stalls/shuts down | 2. | Generator overloaded | 2. | Reduce load(s) on generator |
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| 3. | Generator failure | 3. | See generator Installation/Owner’s Manual |
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M. Control Module | 1. | No 12VDC power to Control Module | 1. | Check low voltage cable connection between | 4.3 |
LEDs not ON |
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| Control Module and generator |
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