GenTran ATS1001R manual Exercise, or, Not transfer loads, Genset starts, Is on, Battery fails to

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E. Genset does not

1.

Exercise programming incorrect

1.

Check GENERATOR EXERCISE SCHEDULE

5.2

exercise, or

2.Genset exercise not frequent enough

2.

Reduce days between exercise

Genset Owners

exercises, but does

3.

Genset is in MANUAL mode

3.

Set genset to AUTO mode

not transfer loads

4.

Genset cranks but does not start

4.

Check genset fuel, spark plugs, refer to genset

Manual

 

 

 

 

manual

 

 

5.

Genset does not crank

5a. Start genset in manual mode. If starts, check low

 

 

 

 

 

voltage cable from transfer switch to genset.

 

 

 

 

5b. Check genset battery and connections

 

 

 

 

6.

Check voltage between CRANK and BATT (-) or (if

 

 

6.

No start signal from transfer switch

 

CRANK/BATT(-) are not used) between ON and

 

 

 

 

 

BATT(-) while switch is attempting to crank

 

 

 

 

 

genset. Should be 10.5 to 14 Volts DC.

 

 

7.

Controller module may be defective

7.

If incorrect voltage replace controller module

 

 

8.

TRANSFER during exercise set to NO

8.

Set to TRANSFER loads during exercise

8.4

 

 

 

 

 

5.4

F. Genset starts

1.

Generator is in exercise mode.

1.

Allow exercise cycle to complete.

5.2

when utility power

2.

Utility voltage out of range

2.

Check utility voltage. Switch starts genset when

 

is on

 

 

 

utility voltage is <190 or >280VAC. Wait for

 

 

 

 

 

utility voltage to stabilize.

 

 

3.

Utility frequency out of range

3.

Check utility frequency. Switch starts genset when

 

 

 

 

 

utility frequency is <54 or >66Hz. Wait for utility

 

 

 

 

 

frequency to stabilize

 

 

4.

Service disconnect UTIL circuit breaker

4.

Turn ON service disconnect UTIL breaker

 

 

 

powering ATS is OFF

 

 

 

 

5.

GENERATOR START DELAY may be

5.

Can be lengthen (poor utility power quality may

5.4

 

 

too short

 

cause the genset to start intermittently even

 

 

 

 

 

though there is no power outage)

 

G. Battery fails to

1.

Battery may be defective

1.

Check battery voltage; a reading of 8 VDC or less

Genset Owners

charge, over

 

 

 

after 24 hours of charging indicates that battery

charges or under

 

 

 

needs replacement

Manual

charges

2.

Incorrect battery charger output

2.

Check battery charger in genset, replace. Battery

 

LED 2 & 5 are

 

 

 

charger output should be at 13-14VDC.

 

continuously flashing

 

 

 

 

 

H. Loads turn off

1.

PowerPauseLoad Management

1a. Verify the correct loads are turning off/on

4.5,6.4

and on when

 

program is operating

1b. Rewire different loads to PowerPauseLoad

 

genset is running

 

 

 

Management module

 

 

 

 

1c. Temporarily do not use certain appliances

 

 

2.

Loads connected to transfer switch

2a. Reduce connected load

 

 

 

exceed genset capacity

2b. Connect switch to larger genset and reprogram

 

 

 

 

 

PowerPause module.

 

I. User Interface

1.

Computer controlling switch is locked

1.

Reset computer by pressing RESET button on

5.4

Display (UID) is not

 

up

 

controller module. (Note: User custom

 

responding to

 

 

 

programming is retained in ROM)

8.4

button commands

2.

Control Module may be defective

2.

Replace Control Module. Call GenTran.

J. There is a long

1.

Generator start delay is set too long

1.

Change to desired delay.

5.4

delay between

 

 

2.

Install an Uninterruptible Power System (UPS) on

 

utility power loss &

2.

Critical appliances shut off

 

critical appliances to ensure continuous power.

 

genset starting

 

 

 

 

 

K. Managed loads

1.

GENERATOR SIZE set to 25Kw

1.

Change GENERATOR SIZE to <25Kw.

5.1

do not turn on

2.

PowerPause™ Load Modules not

2.

Install and program for managed loads.

4.5, 6.4

 

 

installed or properly programmed

 

 

 

 

3.

Load is disqualified from operating

3.

Reduce load to < 85% of generator capacity

6.4

L. Generator shuts

1.

No fuel

1.

Check fuel supply, correct

 

stalls/shuts down

2.

Generator overloaded

2.

Reduce load(s) on generator

 

 

3.

Generator failure

3.

See generator Installation/Owner’s Manual

 

M. Control Module

1.

No 12VDC power to Control Module

1.

Check low voltage cable connection between

4.3

LEDs not ON

 

 

 

Control Module and generator

 

28

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Contents Ovation Series Safety Precaution Definitions Table of Contents Introduction General DescriptionStandard Configurations How the Ovation Series Automatic Transfer Switch Works Retrofit NEW Construction or RetrofitModel ATS1001D/R Key ComponentsModel ATS2002R User Interface Display UID PowerPause Load Management Modules OptionalUtility and Generator Source Circuit Breakers Surge Protection Module Optional Remote PowerPause Relay Box OptionalStandards Compliance Compatible Equipment Compatible GeneratorsCompatible Circuit Breakers Compatible Circuit Breaker TypesPreparing for Installation Other Items YOU MAY NeedPowerpause Load Management Priority Page Installation and Wiring Internal Wiring Diagrams Models ATS2001D/R Internal Wiring Diagrams Model ATS2002R Then Pull UP Here As a Generator subpanel Models ATS1001D/R Load CenterFunction ON/OFF RUNConnecting the Low Voltage Cable to the Generator Page Dial Name Model Programming the SystemNumber Reset ServiceTransfer GeneratorStartup and Testing Energizing the Transfer SwitchTesting the Transfer Switch Preliminary ChecksRe-Installing Covers and Labeling Circuits Generator Battery MonitoringTroubleshooting Problem Possible Cause Solution SectionBattery fails to Button commandsDelay between Exercise, orMaintenance and Service MaintenanceExploded Views and Replacement Parts List Product RegistrationModel ATS1001D QTY PART# Description TypeModel ATS1001R QTY PART# Description TypeModel ATS2001D QTY Part Description SourceModel ATS2001R QTY Description SourceModel ATS2002R SourceDescription 07/16/10 PN 530001 Rev D