Enterasys Networks 7H4385-49 manual Getting Help, Support@enterasys.com

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Getting Help

Getting Help

For additional support related to the modules or this document, contact

Enterasys Networks using one of the following methods:

World Wide Web	www.enterasys.com/services/support/
Phone	1-800-872-8440(toll-free in U.S. and Canada)
	or 1-978-684-1000
	For the Enterasys Networks Support toll-free number in your country:
	www.enterasys.com/services/support/contact/

Internet mail	support@enterasys.com

To expedite your message, type [SWITCHING] in the subject line.

To send comments concerning this document to the Technical Publications Department:

techpubs@enterasys.com

Please include the document Part Number in your email message.

Before contacting Enterasys Networks for technical support, have the following information ready:

•Your Enterasys Networks service contract number

•A description of the failure

•A description of any action(s) already taken to resolve the problem (for example, changing mode switches, rebooting the unit)

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (for example, layout and cable type)

•Network load and frame size at the time of trouble (if known)

•The device history (for example, have you returned the device before, is this a recurring problem)

•Any previous Return Material Authorization (RMA) numbers

xviii About This Guide

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Contents Enterasys Matrix Page Page Product Safety Federal Communications Commission FCC NoticeIndustry Canada Notice Class a ITE Notice Clase A. Aviso de ITEElektro- magnetische Kompatibilität EMC Electromagnetic Compatibility EMCCompatibilidad Electromágnetica EMC Supplement to Product Instructions Bsmi EMC Statement Taiwan Safety Information Class 1 Laser TransceiversVcci Notice Declaration of Conformity USAEnterasys NETWORKS, INC. Firmware License Agreement Viii Page Page Contents Troubleshooting Appendix a SpecificationsAppendix B Mode Switch Settings and Option Installations Appendix C About PoE Power over EthernetFigures TablesXiv Important Notice About This GuideWho Should Use This Guide For Refer to How to Use This GuideRelated Documents Conventions Used in This Guide Following conventions are used in this guideGetting Help Support@enterasys.comIntroduction For information about Refer toOverview of DFE-Platinum Series Module Capabilities DFE-Platinum 7H4385-49 PoE Module 7H4385-49 DFE-Platinum Module Switch Configuration Using WebView Switch Configuration Using CLI CommandsConnectivity ManagementLanview Diagnostic LEDs Secure Networks Policy SupportNetwork Requirements Link Aggregation10BASE-T Network Module Placement in a Matrix E7 ChassisFTM Bridge Function and Optional Interface Module 100BASE-TX Network 100BASE-TX Network Network Requirements Installation Unpacking the DFE Module Installation Site RequirementContents of 7H4385-49 Module Carton Quantity FTM1 and FTM2 Connectivity Installing Optional Network Expansion Module NEMBackplane Connections and Installation Rules Example 1 -1,A Module Placement and Installation RulesMatrix E7 Chassis Module Placement Example 4 -1,D Example 2 -1,BExample 3 -1, C Example 5 -1, E Example 6 -1, FDFE-Platinum Series Hardware Installation Guide To install the 7H4385‐49, refer to ‐2 and proceed as follows DFE-Platinum Series Hardware Installation Guide No bottom connectors in Matrix N7chassis Installing the 7H4385-49 into Matrix N1, N3, or N5 Chassis Installation Installing Module into Matrix N3, N5, or N1 Chassis N3 shown Connecting 48 Vdc Power for PoE Operation Connecting to the Network Connecting UTP Cables to 7H4385-49Connecting a Twisted Pair Segment with RJ45 Connector Making the UTP ConnectionsRX+ TX+ TX1+ RX1 TX2+ TX3+ RX3 RX2 TX4+ RX4 Verifying PoE Port Status Connecting to an IBM PC or Compatible Device Connecting to COM Port for Local ManagementWhat Is Needed Connecting to a VT Series Terminal Parameter SettingConnecting to a Modem 10 Connecting a VT Series Terminal11 Connecting to a Modem Adapter Wiring and Signal Assignments COM Port Adapter Wiring and Signal Diagram RJ45Modem Port Adapter Wiring and Signal Diagram RJ45 DB25First-Time Log-In Using a Console Port Connection Completing the InstallationCompleting the Installation of a New System 12 Matrix DFE Startup Screen Example N7 Chassis Logging in with an Administratively-Configured User Account EnterAbout the Management Mgmt LED TroubleshootingUsing Lanview Viewing the Receive and Transmit Activity Viewing the PoE Port StatusLED Color State Recommended ActionRX/TX Indications in Standard Mode Amber and Alternating 67% on, 33%RX/TX Troubleshooting Checklist DFE-Platinum Series Configuration GuideTroubleshooting Checklist Problem Possible Cause Recommended ActionOverview of DFE Module Shutdown Procedure Recommended Shutdown Procedure Using OFFLINE/RESET Switch OFFLINE/RESET SwitchLast Resort Shutdown Procedure Using OFFLINE/RESET Switch Specifications DFE Module SpecificationsTable A-1 7H4385-49 Specifications Processors/MemoryTable A-1 7H4385-49 Specifications Physical Table A-2 COM Port Pin Assignments Signal Name Input/OutputCOM Port Pinout Assignments EnvironmentalRegulatory Compliance Table A-3 Compliance Standards Regulatory ComplianceRegulatory Compliance Specifications Mode Switch Settings and Option Installations Required ToolsSetting the Mode Switches Memory Locations and Replacement Procedures Memory Locations and Replacement ProceduresGaining Access to Memory Modules Gaining Access to Memory ModulesRemoving the Safety Cover Figure B-3 Removing the Safety Cover Dram Simm Replacement Procedure Removing the Optional Network Expansion Module NEMRemoving the Dram Simm Figure B-5 Removing the Existing Dram SimmInstalling the Dram Simm Figure B-6 Installing the Dram SimmDimm Replacement Procedure Removing the DimmInstalling the Network Expansion Module NEM Installing the DimmFigure B-9 Installing the Network Expansion Module Reinstalling the Safety Cover Figure B-10 Installing the Safety Cover About PoE Power over Ethernet OverviewProprietary PD Detection PoE Port Status LEDs Table C-2 PoE Status LED Indications PoE Port StatusOverview About PoE Power over Ethernet Index NumericsPinout assignments console port A-2