Eaton Electrical 9120 manual Warranty Information

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10. Warranty

WARRANTY Information

This Warranty is subject to Eaton Power Quality Pty Ltd (EPQ) standard Conditions of Sale, which govern all sales of products by Eaton Power Quality Pty Ltd.

1.EPQ products, in general, are warranted against failure due to faulty materials and/or workmanship for a period of two years from despatch date (ex EPQ store) as per invoice. The Ferroresonant and 95 Series Power Conditioners and Dry Type Transformers have an extended warranty - 5 years from date of despatch.

The Transient Voltage Surge Suppression (TVSS) products are warranted against faulty materials and workmanship for certain periods from the date of purchase. Please refer to your equipment litera- ture or catalogue for warranty periods. Please also note that it is possible that an excessive surge (such as from a direct lightning strike to the building or a building wiring fault) may cause damage to a unit and render it inoperable. In the case of filters/surge diverters, the units are designed to protect your equipment. However, due to the unpredictability of surge events, this is not a guarantee. A unit that has been damaged in this way is not warranted.

2.If, within the applicable Warranty period, any EPQ product does not meet the warranty specified above, and the product was installed and operated in accordance with EPQ recommended standard installation procedures, EPQ shall thereupon correct any defects due to faulty materials and/or work- manship.

3.Any modification made to the product other than those made by EPQ or its authorised representative may cause the Warranty to be void.

4.For units up to 3kVA that are installed as a portable device and TVSS products, the Warranty covers repair or replacement of defective parts at the factory, or other service locations as nominated by EPQ, provided the unit has been returned by the user packed adequately to prevent shipping dam- age, and approval has been obtained from EPQ before shipment. All costs associated with the return of the product to EPQ are at the customer's expense.

For hardwired products 3kVA and above (except TVSS products), the Warranty covers on site repair (Metropolitan area, Capital Cities only), during normal working hours, by EPQ technicians or appoint- ed agents. For units installed in remote locations, EPQ may, at its discretion, request the equipment to be recovered and returned to the factory or other nominated service locations. In this case, it is the customer's responsibility to pack the equipment adequately to prevent shipping damages and pay freight charges to the location nominated by EPQ. Approval to return goods must be obtained from EPQ before the goods are despatched.

5.Units returned for in-warranty repairs, which are found not to be defective, will be subject to an inspection and handling charge, plus transportation charges.

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Contents Powerware Powerware Customer Support If You Have a QuestionTable of Contents Important Safety Instructions Safety InstructionsPowerware 9120 Controls and Indicators UPS FeaturesVA Rear Panel VA and 1000VA Rear PanelConnector Do not use this connection for modems or telephones Quick StartupLCD Message Description Display ModeOperation UPS Front PanelTurning the UPS On Standby ModeDiagnostic Tests Starting the UPS on BatteryConfiguration Mode ConfigurationParameter LCD Message Description Default Settings Configuration Mode ParametersConfiguration Mode Parameters Load Segments Additional UPS FeaturesInverter Shutdown Network Transient ProtectorCommunication Port Pin Assignment Communication PortCommunication Slot SNMP/Web AdapterRelay Card AS/400 Pin Assignment Installing Lansafe SoftwarePin Number Signal Name Definition Direction Relay CardReplacing the Batteries Recycling the Used Battery How to Replace Internal BatteriesSpecifications Electrical Input 240V ModelsElectrical Output 240V Models Weights and Dimensions UPS 240V Models Environmental and Safety 240V Models2000 VA BatteryTroubleshooting Audible Alarms and UPS ConditionsSilencing an Audible Alarm Troubleshooting LCD Message or Possible Cause Action Condition Over-Charge Warranty Information WarrantyPage Dandenong VIC Australia Standard Warranty Registration Web Site Customer Service Offices Eaton Powerware Australia/New Zealand Offices